Porter services included
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
Children up to 5 years old - free-of-charge
All children up to 5 years old are free-of-charge.
Passport scan is obligatory at time of booking.
Arrival - Meeting passengers at the aircraft door ,escort to Service lounge, Fast Track at Service lounge, porter services.
Private transfer to/from aircraft not available
For security reasons, no private transfer to or from the aircraft is available at this airport.
VIP / Business lounge included
VIP / Business lounge access included in the rate for all passengers.
Bookings submitted less than 40 hours (local time) prior services - NOT ACCEPTED!
We do not accept bookings if submitted less than 40 hours (local airport time) before the date of the service.
Requests submitted or modified less than 3 business days before the service (local time) + 25%
If the service is requested or modified less than 3 business days (local airport time) before the service a surcharge of 25% will apply.
Cancellation after confirmation till 96 hours - free of charge
If the service was cancelled till 96 hours before the service, no cancellation fee will apply.
Cancellation after confirmation 96 - 72 hours - 25%
If the service was cancelled between 96 and 72 hours before the service, a cancellation fee of 25% will apply.
Cancellation after confirmation 72 - 48 hours - 50%
If the service was canceled from 72 to 48 hours before the service, a cancellation fee of 50% will apply.
Cancellation after confirmation less 48 hours or no-show - 100%
If the service was cancelled less than 48 hours before the service or it was no-show, a cancellation fee of 100% will apply.