Meeting the passengers with a name board at the end of the airbridge, at immigration or at the entrance of the terminal (depending on aircraft parking position), before passport control and customs;
Expedited escorting through passport control and customs;
Escorting to baggage claim hall;
Escorting to the arrival hall or to the passengers' driver.
Meeting the passengers curbside / at the terminal entrance;
Assistance with the luggage;
Expedited escorting through departure formalities;
Expedited escorting through departure formalities and to the lounge. Lounge access may be included (business, first-class tickets) or provided upon extra charge (economy class).
Meeting at the end of the airbridge or, upon remote aircraft parking, at the arrival gate.
Expedited escorting through arrival formalities.
Luggage assistance and escorting to departure check in (if necessary).
If check-in for the departing flight is necessary, escorting to the check-in for the departing flight and through the subsequent formalities;
Expedited escorting through departure formalities and to the lounge. Lounge access may be included (business, first class tickets) or provided upon extra charge (economy class).
Porter services - 70,00 EUR (up to 4 checked bags)
Upon arrival:
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
Upon departure:
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
Children up to 2 years old - free-of-charge
All infants up to 2 years old are free-of-charge.
Please submit correct birth date at time of booking.
Children till 12 years old - 170,00 EUR - arrival or departure; 220,00 EUR - transit
Special rate for children till 12 years old upon arrival, departure, transit.
Please submit correct birth date at time of booking.
Children 2 - 11 - 160,00 EUR - transit
Special rate for children from 2 till 11 years old for connecting flights only (transit services).
Please submit correct birth date at time of booking.
Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges).
Terms & Conditions
Bookings – 3 business days (local time) prior to date of services!
Please submit your request at least 3 business days before the date (local airport time) of services.
Cancellation after confirmation from 2 business days or no-show = 100%
If the service was cancelled after confirmation from 2 business days before the service or the guest(s) did not show up, a cancellation fee of 100% is due.
Cancellation fees after confirmation - 50%
If the service was cancelled after confirmation, a cancellation fee of 50% is due.
25% surcharge (Night time) 10pm-8am
For the services taking place between 10pm and 8am a surcharge of 25% will apply.
What we do
Airport VIP and Meet&Assist Services Worldwide
Fast Track though Check-in, Security, and immigration formalities
Various Service Packages depending on your and your customers’ needs
Airport Concierge for Individual Requests
Airside Meet&Greet
VIP Terminals
Global Ground Transportation
Airport and Hotel Transfers
Chauffeur at Disposal Services
Minibus and Coach Transfers
Car Rental
Limousine Service
Business and Leisure Travel Arrangements
Hotel Bookings
Flight Tickets
Guided Group and Private Tours
SPA and Ski Resorts
Air Charters
Global Concierge Services
Theatre, Concert, sport, and Special Event Tickets
Personal Assistants and Interpreters
Exclusive Restaurants and Clubs Reservations
Personalized Concierge Assistance
Plane, helicopter or yacht charter
VIP Meet&Greet Services at more than 850 Airports Worldwide
Contact our reservations managers
If you have any doubts, feel free to ask our reservations managers.
