Porter services included
Upon arrival:
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
Upon departure:
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
Private transportation to/from aircraft (in case of aircraft remote parking position) - by request.
1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to the terminal or the VIP Lounge (depending on the booked services) for domestic flights only.
2. Private limousine or minibus transfer (depending on the number of passengers) from the terminal or the VIP Lounge (depending on the booked services) to the aircraft for domestic flights only.
Private transfers can be provided only in case of an aircraft remote parking position, and are based on availability. Please ask our reservation team for more information and updated prices.
Bookings – 3 business days (local time) prior to date of services!
Please submit your request at least 3 business days before the date (local airport time) of services.
Requests submitted or modified less than 3 business days before the service (local time) + 25%
If the service is requested or modified less than 3 business days (local airport time) before the service a surcharge of 25% will apply.
Cancellation after confirmation till 96 hours - free of charge
If the service was cancelled till 96 hours before the service, no cancellation fee will apply.
Cancellation after confirmation 96 - 72 hours - 25%
If the service was cancelled between 96 and 72 hours before the service, a cancellation fee of 25% will apply.
Cancellation after confirmation 72 - 48 hours - 50%
If the service was canceled from 72 to 48 hours before the service, a cancellation fee of 50% will apply.
Cancellation after confirmation less 48 hours or no-show - 100%
If the service was cancelled less than 48 hours before the service or it was no-show, a cancellation fee of 100% will apply.