Porter services included (up to 2 checked bags)
Upon arrival:
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
Upon departure:
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
Extra bags - 45,00 EUR (up to 4 bags)
Porter services for additional pieces of luggage after the first two. The abovementioned price covers a maximum of 4 extra bags.
Private transportation between terminals (Transit services only) - 240,00 EUR (up to 3 pax)
Private landside limousine transfer between different arrival & departure terminals in case of connecting flights only.
The rate is per car up to 3 passengers.
Fast Track not available between 22:00 - 08:00
Fast Track services - all airport formalities without queues are not available during night time from 22:00 till 08:00.
Bookings – 3 business days (local time) prior to date of services!
Please submit your request at least 3 business days before the date (local airport time) of services.
Requests submitted or modified less than 3 business days before the service (local time) + 25%
If the service is requested or modified less than 3 business days (local airport time) before the service a surcharge of 25% will apply.
Requests submitted less than 24 hours before the service (local time) + 100%
If the service was requested less than 24 hours (local airport time) before the date / the time of the service a surcharge of 100% will apply.
Cancellation after confirmation till 96 hours - free of charge
If the service was cancelled till 96 hours before the service, no cancellation fee will apply.
Cancellation after confirmation 96 - 72 hours - 25%
If the service was cancelled between 96 and 72 hours before the service, a cancellation fee of 25% will apply.
Cancellation after confirmation 72 - 48 hours - 50%
If the service was canceled from 72 to 48 hours before the service, a cancellation fee of 50% will apply.
Cancellation after confirmation less 48 hours or no-show - 100%
If the service was cancelled less than 48 hours before the service or it was no-show, a cancellation fee of 100% will apply.
25% surcharge Sundays, Public & Bank Holidays
For the services taking place on Sundays, public & bank holidays a surcharge of 25% will apply.
15% surcharge 10pm-7am
For the services taking place between 10pm and 7am a surcharge of 15% will apply.