For Departures:

Meeting the passengers curbside / at the terminal entrance;
Assistance with the luggage;
Expedited escorting through departure formalities;
Escorting to the lounge. For passengers flying Business or First Class, Lounge access is included in their ticket. For passengers flying Economy Class, Lounge access may be provided upon an extra charge (depending on the airport policy and availability);
Escorting from the lounge to the boarding gate.


For Arrivals:

Meeting the passengers with a name board at the end of the airbridge, at immigration or at the entrance of the terminal (depending on aircraft parking position), before passport control and customs;
Expedited escorting through passport control and customs;
If check-in for the departing flight is necessary, escorting to baggage claim and help with the luggage;
If check-in for the departing flight is necessary, escorting to the check-in for the departing flight and through the subsequent formalities;
Escorting to the lounge. For passengers flying Business or First Class, Lounge access is included in their ticket. For passengers flying Economy Class, Lounge access may be provided upon an extra charge (depending on the airport policy and availability);
Escorting from the lounge to the boarding gate.


For Transits:

Meeting the passengers with a name board at the end of the airbridge, at immigration or at the entrance of the terminal (depending on aircraft parking position), before passport control and customs;
Expedited escorting through passport control and customs;
Escorting to baggage claim hall;
Escorting to the arrival hall or to the passengers' driver.

Upon arrival:

receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.


Upon departure:

luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services

All infants up to 2 years old are free-of-charge.
Please submit correct birth date at time of booking.

Special rate for children from 2 till 11 years old upon arrival or departure.
Please submit correct birth date at time of booking.
Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges).

VIP/Business lounge access at additional cost for Economy Class Passengers (upon departure only). For Business or First Class Passengers VIP/Business lounge is usually included in the flight tickets.

The Tourist Card is a tax the Dominican Republic charges its visitors.
Our VIP assistant will purchase these cards for you prior to your arrival to avoid any queues at the time of Fast Track.
All tourists entering the Dominican Republic should purchase a Tourist Card except countries with which the Dominican Republic has previous agreements.
Tourists exempted from the Tourist Card purchase are:

Residents, Visa holders and Dominican nationals.

Foreigners arriving from Argentina, Chile, South Korea, Ecuador, Israel, Japan, Peru and Uruguay.

Diplomatic and Consular staff with assigned missions in the country, while they remain on duty.

Passengers using private, noncommercial aviation as long as the aircraft fulfills the following requirements: the trip must be for sport, leisure, executive, tourism and business purposes, and the aircraft must not weigh more than thirty thousand pounds (30,000) and have a maximum capacity of 12 passengers.

Haitian nationals having a card that validates their entry and exit of the country the same day. The use of this Card is fully explained under Art. 78 of the Migration Law. It also specifies that this card will only be valid in the Dominican province which borders the residence in Haiti of the holder. If not, a Tourist Card must be bought.

Please submit your request at least 3 business days before the date (local airport time) of services.

If the service is requested or modified less than 3 business days (local airport time) before the service a surcharge of 25% will apply.

If the service was cancelled till 96 hours before the service, no cancellation fee will apply.

If the service was cancelled between 96 and 72 hours before the service, a cancellation fee of 25% will apply.

If the service was cancelled less than 72 hours before the service or it was no-show, a cancellation fee of 100% will apply.

For Departures:

Meeting the guests curbside;
The luggage is taken by the porter and dropped off;
Escorting the guests to the VIP Lounge;
Departure formalities are handled privately at the VIP lounge;
Escorting the guests to the boarding;
Dedicated transportation from the VIP lounge to the aircraft is provided in case of remote parking position.



For Arrivals:

Meeting the guests at the aircraft;
Dedicated transportation to the VIP lounge or VIP Terminal is provided in case of remote parking position;
Airport formalities are handled privately at the VIP lounge;
Porter services are provided;
Dedicated transportation to the aircraft is provided in case of remote parking position.



For Transits:

Meeting the guests at the aircraft;
Dedicated transportation to the VIP lounge or VIP Terminal is provided in case of remote parking position;
Arrival formalities are handled privately at the VIP lounge;
Checked luggage will be transferred from the aircraft to the VIP lounge and ultimately to the passengers' car;
The service is completed once the guests have been accompanied to arrival hall or to their car.