VIP Services at Fraport - Frankfurt International Airport, Germany

The Alice Travel team provides different types of time-efficient and tailor-made services indispensable
to every business trip or luxury leisure voyage.

Upon arrival, departure and transit at Fraport - Frankfurt International Airport our guests receive an
exclusive welcome and farewell service as well as an expedited and efficient assistance through airport
formalities, in order to enjoy a hassle-free and relaxing first class travel experience as they find minimal
queues or no queues at all via dedicated priority line.

Meet & Assist, Fast Track



This VIP Meet and Greet service starts with an airside / curbside meeting with a name sign.
A professional airport VIP agent will ensure a speedy escorting and assistance through all Fraport - Frankfurt
International Airport formalities. The guest’s bag will be also taken care of:
an absolutely reliable and efficient porter service is carried out as the passengers are
breezed to the boarding or to their prearranged transportation.

Exclusive VVIP services



An all-inclusive and luxury Frankfurt Airport VVIP service for those who genuinely desire to travel with style.
No queues at all: registration formalities are dealt with by an appointed and professional airport assistant while
the passengers are comfortably sitting at the VIP Lounge. The luggage is automatically transferred from the aircraft
to the car or vice versa, as our agents make sure to provide the best porter services available at Fraport - Frankfurt
International Airport. A private limousine transfer from / to the aircraft guarantees elegance and discretion.

Tailor-made services and additional amenities for your VIP experiences



Every guest enjoying Alice Travel’s exclusive VIP and VVIP experience at Fraport-Frankfurt International Airport has
now the chance to make sure to receive Premium class and personalized services. Our travel managers will take your first
class travel experience to the next level by making sure your additional requests are known and accommodated at
Fraport-Frankfurt International Airport. From airport tax-free refund to business / luxury car airport transfer,
from pre-check-in to VIP / Business Lounge access and catering, and even airport body-guard escorting: a whole range
of extra services is at your disposal for making your travel experience a memorable one.

In addition to airport VIP assistance, our expertise in the luxury segment allows us to line up exclusive Concierge
Services in Frankfurt am Main. These range from luxury hotels to interpreters and guides, from limousine transfers
to gourmet restaurants, from special events ticketing to VIP leisure travel.

Rates and information about VIP Services at:
List of all
Airports
Frankfurt am Main, Germany
Fraport - Frankfurt International Airport (FRA)
Full VIP
Information about Full VIP...

For Departures:

Meeting the guests curbside;
The luggage is taken by the porter and dropped off;
Escorting the guests to the VIP Lounge;
Departure formalities are handled privately at the VIP lounge;
Escorting the guests to the boarding;
Dedicated transportation from the VIP lounge to the aircraft is provided in case of remote parking position.



For Arrivals:

Meeting the guests at the aircraft;
Dedicated transportation to the VIP lounge or VIP Terminal is provided in case of remote parking position;
Airport formalities are handled privately at the VIP lounge;
Porter services are provided;
Dedicated transportation to the aircraft is provided in case of remote parking position.



For Transits:

Meeting the guests at the aircraft;
Dedicated transportation to the VIP lounge or VIP Terminal is provided in case of remote parking position;
Arrival formalities are handled privately at the VIP lounge;
Checked luggage will be transferred from the aircraft to the VIP lounge and ultimately to the passengers' car;
The service is completed once the guests have been accompanied to arrival hall or to their car.

Services 1st
passenger
Each subsequent
passenger

Arrival

465,00 €

300,00 €

Transit

545,00 €

400,00 €

Departure

465,00 €

300,00 €
Additional Information - Services and Rates
Porter services included (up to 2 checked bags; Each extra bag: 15,00 EUR)

Upon arrival:

receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.


Upon departure:

luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).

Children up to 2 years old - free-of-charge

All infants up to 2 years old are free-of-charge.
Please submit correct birth date at time of booking.

Children from 2 years old - no discounts

For children from 2 years old fees for adults apply.

Private transportation from aircraft upon arrival included

Private limousine or minibus transfer (depending on the number of the passengers) from aircraft step to terminal or VIP Lounge (depending on the booked services). Transfer is included in the rate.

Special private lounges available - by request

Separate private lounges or VIP rooms can be requested upon arrival, departure or transit.
Please, ask our staff for additional information.

VIP lounge included at arrival & departure

VIP lounge access at departure & arrival included in the rate for all passengers.

Extra time at the VIP Lounge - 295,00 EUR p/hour p/p

Extra time spent in the VIP Lounge.
A 295,00 EUR surcharge per passenger applies for each extra hour after the first two (which are included in the basic price).

Tax Refund assistance inside the Lounge - 120,00 EUR p/p

Our VIP assistant will help you through the refund process before your flight departs. All procedures will be arranged at the VIP Lounge, without queues or any stress.
Before you check in for your flight, a VIP assistant will escort you to the customs desk and present your completed tax free forms, passport, receipts and purchases to get a stamp on your form.
Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
The rate is per passenger (or per passport).


Terms & Conditions
Requests submitted or modified less than 2 business days before the service (local time) +25%

If the service is requested or modified less than 2 business days (local airport time) before the service a 25% surcharge will apply.

Cancellation after confirmation till 96 hours - free of charge

If the service was cancelled till 96 hours before the service, no cancellation fee will apply.

Cancellation after confirmation 96 - 72 hours - 25%

If the service was cancelled between 96 and 72 hours before the service, a cancellation fee of 25% will apply.

Cancellation after confirmation 72 - 48 hours - 50%

If the service was cancelled from 72 to 48 hours before the service, a cancellation fee of 50% will apply.

Cancellation after confirmation less 48 hours or no-show - 100%

If the service was cancelled less than 48 hours before the service or it was no-show, a cancellation fee of 100% will apply.

Our team is available to answer your questions.
info@vip-777.com
+49 69 770 622 700
Meet & Assist, Fast Track
Information about Meet & Assist, Fast Track...

For Departures:

Meeting the passengers curbside / at the terminal entrance;
Assistance with the luggage;
Expedited escorting through departure formalities;
Escorting to the lounge. For passengers flying Business or First Class, Lounge access is included in their ticket. For passengers flying Economy Class, Lounge access may be provided upon an extra charge (depending on the airport policy and availability);
Escorting from the lounge to the boarding gate.


For Arrivals:

Meeting the passengers with a name board at the end of the airbridge, at immigration or at the entrance of the terminal (depending on aircraft parking position), before passport control and customs;
Expedited escorting through passport control and customs;
If check-in for the departing flight is necessary, escorting to baggage claim and help with the luggage;
If check-in for the departing flight is necessary, escorting to the check-in for the departing flight and through the subsequent formalities;
Escorting to the lounge. For passengers flying Business or First Class, Lounge access is included in their ticket. For passengers flying Economy Class, Lounge access may be provided upon an extra charge (depending on the airport policy and availability);
Escorting from the lounge to the boarding gate.


For Transits:

Meeting the passengers with a name board at the end of the airbridge, at immigration or at the entrance of the terminal (depending on aircraft parking position), before passport control and customs;
Expedited escorting through passport control and customs;
Escorting to baggage claim hall;
Escorting to the arrival hall or to the passengers' driver.

Services 1st
passenger
Each subsequent
passenger

Arrival

290,00 €

175,00 €

Transit

390,00 €

215,00 €

Departure

290,00 €

175,00 €
Additional Information - Services and Rates
Porter services - 65,00 EUR (up to 4 checked bags) - arrival or departure

Upon arrival:

receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.


Upon departure:

luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).

Porter services - 95,00 EUR (up to 4 checked bags) - transit

Upon transit:

receiving luggage from the conveyor (from the belt) and checking it in to the departing flight.

Children 2 - 11 - 110,00 EUR - arrival or departure

Special rate for children from 2 till 11 years old upon arrival or departure.
Please submit correct birth date at time of booking.
Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges).

Children 2 - 11 - 150,00 EUR - transit

Special rate for children from 2 till 11 years old for connecting flights only (transit services).
Please submit correct birth date at time of booking.
Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges).

Business lounge (departure or transit - Terminal 2 only!) - 85,00 EUR p/p

Business lounge access at additional cost for Economy Class Passengers (upon departure or transit) at the Terminal 2 only. The rate is valid for using the lounge up to 2 hours.

For Business or First Class Passengers VIP/Business lounge is usually included in the flight tickets.


Terms & Conditions
Short term requests (less than 24 hours) + 25% surcharge

Requests submitted less than 24 hours before the service time are accepted, but a 25% surcharge applies.

Cancellation after confirmation till 96 hours - free of charge

If the service was cancelled till 96 hours before the service, no cancellation fee will apply.

Cancellation after confirmation 96 - 72 hours - 25%

If the service was cancelled between 96 and 72 hours before the service, a cancellation fee of 25% will apply.

Cancellation after confirmation 72 - 48 hours - 50%

If the service was cancelled from 72 to 48 hours before the service, a cancellation fee of 50% will apply.

Cancellation after confirmation less 48 hours or no-show - 100%

If the service was cancelled less than 48 hours before the service or it was no-show, a cancellation fee of 100% will apply.

Our team is available to answer your questions.
info@vip-777.com
+49 69 770 622 700
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Contact our reservations managers
If you have any doubts, feel free to ask our reservations managers.
info@vip-777.com
+49 69 770 622 700
E.M.C. Logistics GmbH
Alice Travel
  • Flinschstr. 2-4
    Frankfurt am Main
    D-60388 Germany

    Tel.: +49 69 770 622 700
    Fax: +49 69 770 622 760

    Web: vip-777.com
    E-Мail: info@vip-777.com

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