Hamburg International Airport (HAM) Hamburg, Germany

Find the VIP Service That Fits Your Needs
Meet & Assist, VIP Lounge
Departure
Assistance to the gate upon your departure.
First passenger
595,00 EUR
Each next passenger
330,00 EUR
Service description
What is included
  • Meeting the guests curbside;
  • The luggage is taken by the porter and dropped off;
  • Escorting the guests to the VIP Lounge;
  • Departure formalities are handled privately at the VIP lounge;
  • Escorting the guests to the boarding;
  • Dedicated transportation from the VIP lounge to the aircraft is provided in case of remote parking position.
Extra services
  • Porter services - 45,00 EUR (up to 4 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children 2 - 11 - 90,00 EUR - arrival or departure
    Special rate for children from 2 till 11 years old upon arrival or departure.
    Please submit correct birth date at time of booking.
    Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges).
  • Children 2 - 11 - 130,00 EUR - transit
    Special rate for children from 2 till 11 years old for connecting flights only (transit services).
    Please submit correct birth date at time of booking.
    Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges).
  • Private transportation to/from aircraft included
    1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to the terminal or the VIP Lounge (depending on the booked services).

    2. Private limousine or minibus transfer (depending on the number of passengers) from the terminal or the VIP Lounge (depending on the booked services) to the aircraft.
    Transfers are included in the rate.
  • TAX Refund assistance – 195, 00 p/passport
Terms and conditions
  • Porter services - 45,00 EUR (up to 4 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children 2 - 11 - 90,00 EUR - arrival or departure
    Special rate for children from 2 till 11 years old upon arrival or departure.
    Please submit correct birth date at time of booking.
    Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges).
  • Children 2 - 11 - 130,00 EUR - transit
    Special rate for children from 2 till 11 years old for connecting flights only (transit services).
    Please submit correct birth date at time of booking.
    Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges).
  • Private transportation to/from aircraft included
    1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to the terminal or the VIP Lounge (depending on the booked services).

    2. Private limousine or minibus transfer (depending on the number of passengers) from the terminal or the VIP Lounge (depending on the booked services) to the aircraft.
    Transfers are included in the rate.
  • TAX Refund assistance – 195, 00 p/passport
Orders details
Send request
Transit/Connection
Assistance gate to gate upon your Transit/Connection.
First passenger
730,00 EUR
Each next passenger
590,00 EUR
Service description
What is included
  • Meeting the guests at the aircraft;
  • Dedicated transportation to the VIP lounge or VIP Terminal is provided in case of remote parking position;
  • Airport formalities are handled privately at the VIP lounge;
  • Porter services are provided;
  • Dedicated transportation to the aircraft is provided in case of remote parking position.
Extra services
  • Porter services - 45,00 EUR (up to 4 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children 2 - 11 - 90,00 EUR - arrival or departure
    Special rate for children from 2 till 11 years old upon arrival or departure.
    Please submit correct birth date at time of booking.
    Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges).
  • Children 2 - 11 - 130,00 EUR - transit
    Special rate for children from 2 till 11 years old for connecting flights only (transit services).
    Please submit correct birth date at time of booking.
    Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges).
  • Private transportation to/from aircraft included
    1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to the terminal or the VIP Lounge (depending on the booked services).

    2. Private limousine or minibus transfer (depending on the number of passengers) from the terminal or the VIP Lounge (depending on the booked services) to the aircraft.
    Transfers are included in the rate.
  • TAX Refund assistance – 195, 00 p/passport
Terms and conditions
  • Porter services - 45,00 EUR (up to 4 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children 2 - 11 - 90,00 EUR - arrival or departure
    Special rate for children from 2 till 11 years old upon arrival or departure.
    Please submit correct birth date at time of booking.
    Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges).
  • Children 2 - 11 - 130,00 EUR - transit
    Special rate for children from 2 till 11 years old for connecting flights only (transit services).
    Please submit correct birth date at time of booking.
    Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges).
  • Private transportation to/from aircraft included
    1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to the terminal or the VIP Lounge (depending on the booked services).

    2. Private limousine or minibus transfer (depending on the number of passengers) from the terminal or the VIP Lounge (depending on the booked services) to the aircraft.
    Transfers are included in the rate.
  • TAX Refund assistance – 195, 00 p/passport
Orders details
Send request
Arrival
Assistance from the gate upon your arrival.
First passenger
595,00 EUR
Each next passenger
330,00 EUR
Service description
What is included
  • Meeting the guests at the aircraft;
  • Dedicated transportation to the VIP lounge or VIP Terminal is provided in case of remote parking position;
  • Arrival formalities are handled privately at the VIP lounge;
  • Checked luggage will be transferred from the aircraft to the VIP lounge and ultimately to the passengers' car;
  • The service is completed once the guests have been accompanied to arrival hall or to their car.
Extra services
  • Porter services - 45,00 EUR (up to 4 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children 2 - 11 - 90,00 EUR - arrival or departure
    Special rate for children from 2 till 11 years old upon arrival or departure.
    Please submit correct birth date at time of booking.
    Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges).
  • Children 2 - 11 - 130,00 EUR - transit
    Special rate for children from 2 till 11 years old for connecting flights only (transit services).
    Please submit correct birth date at time of booking.
    Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges).
  • Private transportation to/from aircraft included
    1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to the terminal or the VIP Lounge (depending on the booked services).

    2. Private limousine or minibus transfer (depending on the number of passengers) from the terminal or the VIP Lounge (depending on the booked services) to the aircraft.
    Transfers are included in the rate.
  • TAX Refund assistance – 195, 00 p/passport
Terms and conditions
  • Porter services - 45,00 EUR (up to 4 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children 2 - 11 - 90,00 EUR - arrival or departure
    Special rate for children from 2 till 11 years old upon arrival or departure.
    Please submit correct birth date at time of booking.
    Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges).
  • Children 2 - 11 - 130,00 EUR - transit
    Special rate for children from 2 till 11 years old for connecting flights only (transit services).
    Please submit correct birth date at time of booking.
    Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges).
  • Private transportation to/from aircraft included
    1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to the terminal or the VIP Lounge (depending on the booked services).

    2. Private limousine or minibus transfer (depending on the number of passengers) from the terminal or the VIP Lounge (depending on the booked services) to the aircraft.
    Transfers are included in the rate.
  • TAX Refund assistance – 195, 00 p/passport
Orders details
Send request
Meet & Assist, PRIVATE VIP Lounge
Departure
Assistance to the gate upon your departure.
First passenger
500,00 EUR
Each next passenger
290,00 EUR
Service description
What is included
  • Meeting the guests curbside;
  • The luggage is taken by the porter and dropped off;
  • Escorting the guests to the VIP Lounge;
  • Departure formalities are handled privately at the VIP lounge (private VIP Area included);
  • Escorting the guests to the boarding;
  • Dedicated transportation from the VIP lounge to the aircraft is provided in case of remote parking position.
Extra services
  • Porter services included
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children (2-11yo): 140,00 EUR - arrival or departure ; 190,00 EUR - transit
  • Private transportation to/from aircraft included
    1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to the terminal or the VIP Lounge (depending on the booked services).

    2. Private limousine or minibus transfer (depending on the number of passengers) from the terminal or the VIP Lounge (depending on the booked services) to the aircraft.
    Transfers are included in the rate.
  • TAX Refund assistance – 195, 00 p/passport
Terms and conditions
  • Porter services included
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children (2-11yo): 140,00 EUR - arrival or departure ; 190,00 EUR - transit
  • Private transportation to/from aircraft included
    1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to the terminal or the VIP Lounge (depending on the booked services).

    2. Private limousine or minibus transfer (depending on the number of passengers) from the terminal or the VIP Lounge (depending on the booked services) to the aircraft.
    Transfers are included in the rate.
  • TAX Refund assistance – 195, 00 p/passport
Orders details
Send request
Transit/Connection
Assistance gate to gate upon your Transit/Connection.
First passenger
720,00 EUR
Each next passenger
490,00 EUR
Service description
What is included
  • Meeting the guests at the aircraft;
  • Dedicated transportation to the VIP lounge or VIP Terminal is provided in case of remote parking position;
  • Airport formalities are handled privately at the VIP lounge (private VIP Area included);
  • Porter services are provided;
  • Dedicated transportation to the aircraft is provided in case of remote parking position.
Extra services
  • Porter services included
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children (2-11yo): 140,00 EUR - arrival or departure ; 190,00 EUR - transit
  • Private transportation to/from aircraft included
    1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to the terminal or the VIP Lounge (depending on the booked services).

    2. Private limousine or minibus transfer (depending on the number of passengers) from the terminal or the VIP Lounge (depending on the booked services) to the aircraft.
    Transfers are included in the rate.
  • TAX Refund assistance – 195, 00 p/passport
Terms and conditions
  • Porter services included
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children (2-11yo): 140,00 EUR - arrival or departure ; 190,00 EUR - transit
  • Private transportation to/from aircraft included
    1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to the terminal or the VIP Lounge (depending on the booked services).

    2. Private limousine or minibus transfer (depending on the number of passengers) from the terminal or the VIP Lounge (depending on the booked services) to the aircraft.
    Transfers are included in the rate.
  • TAX Refund assistance – 195, 00 p/passport
Orders details
Send request
Arrival
Assistance from the gate upon your arrival.
First passenger
500,00 EUR
Each next passenger
290,00 EUR
Service description
What is included
  • Meeting the guests at the aircraft;
  • Dedicated transportation to the VIP lounge or VIP Terminal is provided in case of remote parking position;
  • Arrival formalities are handled privately at the VIP lounge (private VIP Area included);
  • Checked luggage will be transferred from the aircraft to the VIP lounge and ultimately to the passengers' car;
  • The service is completed once the guests have been accompanied to arrival hall or to their car.
Extra services
  • Porter services included
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children (2-11yo): 140,00 EUR - arrival or departure ; 190,00 EUR - transit
  • Private transportation to/from aircraft included
    1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to the terminal or the VIP Lounge (depending on the booked services).

    2. Private limousine or minibus transfer (depending on the number of passengers) from the terminal or the VIP Lounge (depending on the booked services) to the aircraft.
    Transfers are included in the rate.
  • TAX Refund assistance – 195, 00 p/passport
Terms and conditions
  • Porter services included
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children (2-11yo): 140,00 EUR - arrival or departure ; 190,00 EUR - transit
  • Private transportation to/from aircraft included
    1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to the terminal or the VIP Lounge (depending on the booked services).

    2. Private limousine or minibus transfer (depending on the number of passengers) from the terminal or the VIP Lounge (depending on the booked services) to the aircraft.
    Transfers are included in the rate.
  • TAX Refund assistance – 195, 00 p/passport
Orders details
Send request
Meet & Assist, Fast Track
Departure
Assistance to the gate upon your departure.
First passenger
450,00 EUR
Each next passenger
200,00 EUR
Service description
What is included
  • Meeting the passengers curbside / at the terminal entrance;
  • Assistance with the luggage;
  • Expedited escorting through departure formalities;
  • Escorting to the lounge. For passengers flying Business or First Class, Lounge access is included in their ticket. For passengers flying Economy Class, Lounge access may be provided upon an extra charge (depending on the airport policy and availability);
  • Escorting from the lounge to the boarding gate.
Extra services
  • Porter services - 65,00 EUR (up to 4 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children (2-11y.o.): 140 EUR (arrival or departure), 240 EUR (transit)
  • VIP/Business Lounge for Economy Class Passengers (departure only) - 65,00 EUR p/p
    VIP/Business lounge access at additional cost for Economy Class Passengers (upon departure only). For Business or First Class Passengers VIP/Business lounge is usually included in the flight tickets.
  • TAX Refund assistance – 195, 00 p/passport
Terms and conditions
  • Porter services - 65,00 EUR (up to 4 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children (2-11y.o.): 140 EUR (arrival or departure), 240 EUR (transit)
  • VIP/Business Lounge for Economy Class Passengers (departure only) - 65,00 EUR p/p
    VIP/Business lounge access at additional cost for Economy Class Passengers (upon departure only). For Business or First Class Passengers VIP/Business lounge is usually included in the flight tickets.
  • TAX Refund assistance – 195, 00 p/passport
Orders details
Send request
Transit/Connection
Assistance gate to gate upon your Transit/Connection.
First passenger
580,00 EUR
Each next passenger
300,00 EUR
Service description
What is included
  • Meeting the passengers with a name board at the end of the airbridge, at immigration or at the entrance of the terminal (depending on aircraft parking position), before passport control and customs;
  • Expedited escorting through passport control and customs;
  • If check-in for the departing flight is necessary, escorting to baggage claim and help with the luggage;
  • If check-in for the departing flight is necessary, escorting to the check-in for the departing flight and through the subsequent formalities;
  • For business and first class passengers, lounge is included in their ticket rates. Lounge access for economy class may be provided upon an extra charge (depending on the airport policy and availability);
  • Escorting from the lounge to the boarding gate.
Extra services
  • Porter services - 65,00 EUR (up to 4 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children (2-11y.o.): 140 EUR (arrival or departure), 240 EUR (transit)
  • VIP/Business Lounge for Economy Class Passengers (departure only) - 65,00 EUR p/p
    VIP/Business lounge access at additional cost for Economy Class Passengers (upon departure only). For Business or First Class Passengers VIP/Business lounge is usually included in the flight tickets.
  • TAX Refund assistance – 195, 00 p/passport
Terms and conditions
  • Porter services - 65,00 EUR (up to 4 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children (2-11y.o.): 140 EUR (arrival or departure), 240 EUR (transit)
  • VIP/Business Lounge for Economy Class Passengers (departure only) - 65,00 EUR p/p
    VIP/Business lounge access at additional cost for Economy Class Passengers (upon departure only). For Business or First Class Passengers VIP/Business lounge is usually included in the flight tickets.
  • TAX Refund assistance – 195, 00 p/passport
Orders details
Send request
Arrival
Assistance from the gate upon your arrival.
First passenger
450,00 EUR
Each next passenger
200,00 EUR
Service description
What is included
  • Meeting the passengers with a name board at the end of the airbridge, at immigration or at the entrance of the terminal (depending on aircraft parking position), before passport control and customs;
  • Expedited escorting through passport control and customs;
  • Escorting to baggage claim hall;
  • Escorting to the arrival hall or to the passengers' driver.
Extra services
  • Porter services - 65,00 EUR (up to 4 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children (2-11y.o.): 140 EUR (arrival or departure), 240 EUR (transit)
  • VIP/Business Lounge for Economy Class Passengers (departure only) - 65,00 EUR p/p
    VIP/Business lounge access at additional cost for Economy Class Passengers (upon departure only). For Business or First Class Passengers VIP/Business lounge is usually included in the flight tickets.
  • TAX Refund assistance – 195, 00 p/passport
Terms and conditions
  • Porter services - 65,00 EUR (up to 4 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children (2-11y.o.): 140 EUR (arrival or departure), 240 EUR (transit)
  • VIP/Business Lounge for Economy Class Passengers (departure only) - 65,00 EUR p/p
    VIP/Business lounge access at additional cost for Economy Class Passengers (upon departure only). For Business or First Class Passengers VIP/Business lounge is usually included in the flight tickets.
  • TAX Refund assistance – 195, 00 p/passport
Orders details
Send request