London City Airport (LCY) London, United Kingdom

Find the VIP Service That Fits Your Needs
Meet & Assist, Fast Track
Departure
Assistance to the gate upon your departure.
First passenger
450,00 EUR
Each next passenger
380,00 EUR
Service description
What is included
  • Meeting the passengers curbside / at the terminal entrance;
  • Assistance with the luggage;
  • Expedited escorting through departure formalities;
  • Expedited escorting through departure formalities and to the lounge. Lounge access may be included (business, first-class tickets) or provided upon extra charge (economy class).
  • Escorting from the lounge to the boarding gate.
Extra services
  • Porter services - 70,00 EUR (up to 4 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children up to 2 years old - free-of-charge
    All infants up to 2 years old are free-of-charge.
    Please submit correct birth date at time of booking.
  • Children 2 - 11 - 150,00 EUR - arrival or departure
    Special rate for children from 2 till 11 years old upon arrival or departure.
    Please submit correct birth date at time of booking.
    Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges).
  • Children 2 - 11 - 180,00 EUR – transit
    Special rate for children from 2 till 11 years old for connecting flights only (transit services).
    Please submit correct birth date at time of booking.
    Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges).
  • VIP/CIP/Business lounge (departure or transit only) - 75,00 EUR p/p
    VIP/CIP/Business lounge access at additional cost for all passengers (at departure or transit only).
  • Electric buggy + 120,00 EUR (1-3 pax)
    Transfer passengers by electric buggy (golf cart) from arrival gate to passport control or lounge, or vice versa.
    One buggy is for 3 passengers only.
    In case of more than 3 passengers please add one more cart at the same rate.
  • Tax Refund assistance - 95,00 EUR p/p
    Our VIP assistant will help you through the refund process before your flight departs. All procedures will be arranged without queues or with the minimal queue.
    Before you check in for your flight, a VIP assistant will escort you to the customs desk and present your completed tax free forms, passport, receipts and purchases to get a stamp on your form.
    Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
    The rate is per passenger (or per passport).
  • TAX Refund assistance with Porter 150,00 p/passenger
Terms and conditions
  • Porter services - 70,00 EUR (up to 4 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children up to 2 years old - free-of-charge
    All infants up to 2 years old are free-of-charge.
    Please submit correct birth date at time of booking.
  • Children 2 - 11 - 150,00 EUR - arrival or departure
    Special rate for children from 2 till 11 years old upon arrival or departure.
    Please submit correct birth date at time of booking.
    Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges).
  • Children 2 - 11 - 180,00 EUR – transit
    Special rate for children from 2 till 11 years old for connecting flights only (transit services).
    Please submit correct birth date at time of booking.
    Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges).
  • VIP/CIP/Business lounge (departure or transit only) - 75,00 EUR p/p
    VIP/CIP/Business lounge access at additional cost for all passengers (at departure or transit only).
  • Electric buggy + 120,00 EUR (1-3 pax)
    Transfer passengers by electric buggy (golf cart) from arrival gate to passport control or lounge, or vice versa.
    One buggy is for 3 passengers only.
    In case of more than 3 passengers please add one more cart at the same rate.
  • Tax Refund assistance - 95,00 EUR p/p
    Our VIP assistant will help you through the refund process before your flight departs. All procedures will be arranged without queues or with the minimal queue.
    Before you check in for your flight, a VIP assistant will escort you to the customs desk and present your completed tax free forms, passport, receipts and purchases to get a stamp on your form.
    Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
    The rate is per passenger (or per passport).
  • TAX Refund assistance with Porter 150,00 p/passenger
Service details
Send request
Transit/Connection
Assistance gate to gate upon your Transit/Connection.
First passenger
650,00 EUR
Each next passenger
580,00 EUR
Service description
What is included
  • Meeting at the end of the airbridge or, upon remote aircraft parking, at the arrival gate.
  • Expedited escorting through arrival formalities.
  • Luggage assistance and escorting to departure check in (if necessary).
  • If check-in for the departing flight is necessary, escorting to the check-in for the departing flight and through the subsequent formalities;
  • Expedited escorting through departure formalities and to the lounge. Lounge access may be included (business, first class tickets) or provided upon extra charge (economy class).
  • Escorting from the lounge to the boarding gate.
Extra services
  • Porter services - 70,00 EUR (up to 4 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children up to 2 years old - free-of-charge
    All infants up to 2 years old are free-of-charge.
    Please submit correct birth date at time of booking.
  • Children 2 - 11 - 150,00 EUR - arrival or departure
    Special rate for children from 2 till 11 years old upon arrival or departure.
    Please submit correct birth date at time of booking.
    Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges).
  • Children 2 - 11 - 180,00 EUR – transit
    Special rate for children from 2 till 11 years old for connecting flights only (transit services).
    Please submit correct birth date at time of booking.
    Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges).
  • VIP/CIP/Business lounge (departure or transit only) - 75,00 EUR p/p
    VIP/CIP/Business lounge access at additional cost for all passengers (at departure or transit only).
  • Electric buggy + 120,00 EUR (1-3 pax)
    Transfer passengers by electric buggy (golf cart) from arrival gate to passport control or lounge, or vice versa.
    One buggy is for 3 passengers only.
    In case of more than 3 passengers please add one more cart at the same rate.
  • Tax Refund assistance - 95,00 EUR p/p
    Our VIP assistant will help you through the refund process before your flight departs. All procedures will be arranged without queues or with the minimal queue.
    Before you check in for your flight, a VIP assistant will escort you to the customs desk and present your completed tax free forms, passport, receipts and purchases to get a stamp on your form.
    Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
    The rate is per passenger (or per passport).
  • TAX Refund assistance with Porter 150,00 p/passenger
Terms and conditions
  • Porter services - 70,00 EUR (up to 4 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children up to 2 years old - free-of-charge
    All infants up to 2 years old are free-of-charge.
    Please submit correct birth date at time of booking.
  • Children 2 - 11 - 150,00 EUR - arrival or departure
    Special rate for children from 2 till 11 years old upon arrival or departure.
    Please submit correct birth date at time of booking.
    Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges).
  • Children 2 - 11 - 180,00 EUR – transit
    Special rate for children from 2 till 11 years old for connecting flights only (transit services).
    Please submit correct birth date at time of booking.
    Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges).
  • VIP/CIP/Business lounge (departure or transit only) - 75,00 EUR p/p
    VIP/CIP/Business lounge access at additional cost for all passengers (at departure or transit only).
  • Electric buggy + 120,00 EUR (1-3 pax)
    Transfer passengers by electric buggy (golf cart) from arrival gate to passport control or lounge, or vice versa.
    One buggy is for 3 passengers only.
    In case of more than 3 passengers please add one more cart at the same rate.
  • Tax Refund assistance - 95,00 EUR p/p
    Our VIP assistant will help you through the refund process before your flight departs. All procedures will be arranged without queues or with the minimal queue.
    Before you check in for your flight, a VIP assistant will escort you to the customs desk and present your completed tax free forms, passport, receipts and purchases to get a stamp on your form.
    Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
    The rate is per passenger (or per passport).
  • TAX Refund assistance with Porter 150,00 p/passenger
Service details
Send request
Arrival
Assistance from the gate upon your arrival.
First passenger
450,00 EUR
Each next passenger
380,00 EUR
Service description
What is included
  • Meeting the passengers with a name board at the end of the airbridge, at immigration or at the entrance of the terminal (depending on aircraft parking position), before passport control and customs;
  • Expedited escorting through passport control and customs;
  • Escorting to baggage claim hall;
  • Escorting to the arrival hall or to the passengers' driver.
Extra services
  • Porter services - 70,00 EUR (up to 4 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children up to 2 years old - free-of-charge
    All infants up to 2 years old are free-of-charge.
    Please submit correct birth date at time of booking.
  • Children 2 - 11 - 150,00 EUR - arrival or departure
    Special rate for children from 2 till 11 years old upon arrival or departure.
    Please submit correct birth date at time of booking.
    Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges).
  • Children 2 - 11 - 180,00 EUR – transit
    Special rate for children from 2 till 11 years old for connecting flights only (transit services).
    Please submit correct birth date at time of booking.
    Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges).
  • VIP/CIP/Business lounge (departure or transit only) - 75,00 EUR p/p
    VIP/CIP/Business lounge access at additional cost for all passengers (at departure or transit only).
  • Electric buggy + 120,00 EUR (1-3 pax)
    Transfer passengers by electric buggy (golf cart) from arrival gate to passport control or lounge, or vice versa.
    One buggy is for 3 passengers only.
    In case of more than 3 passengers please add one more cart at the same rate.
  • Tax Refund assistance - 95,00 EUR p/p
    Our VIP assistant will help you through the refund process before your flight departs. All procedures will be arranged without queues or with the minimal queue.
    Before you check in for your flight, a VIP assistant will escort you to the customs desk and present your completed tax free forms, passport, receipts and purchases to get a stamp on your form.
    Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
    The rate is per passenger (or per passport).
  • TAX Refund assistance with Porter 150,00 p/passenger
Terms and conditions
  • Porter services - 70,00 EUR (up to 4 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Children up to 2 years old - free-of-charge
    All infants up to 2 years old are free-of-charge.
    Please submit correct birth date at time of booking.
  • Children 2 - 11 - 150,00 EUR - arrival or departure
    Special rate for children from 2 till 11 years old upon arrival or departure.
    Please submit correct birth date at time of booking.
    Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges).
  • Children 2 - 11 - 180,00 EUR – transit
    Special rate for children from 2 till 11 years old for connecting flights only (transit services).
    Please submit correct birth date at time of booking.
    Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges).
  • VIP/CIP/Business lounge (departure or transit only) - 75,00 EUR p/p
    VIP/CIP/Business lounge access at additional cost for all passengers (at departure or transit only).
  • Electric buggy + 120,00 EUR (1-3 pax)
    Transfer passengers by electric buggy (golf cart) from arrival gate to passport control or lounge, or vice versa.
    One buggy is for 3 passengers only.
    In case of more than 3 passengers please add one more cart at the same rate.
  • Tax Refund assistance - 95,00 EUR p/p
    Our VIP assistant will help you through the refund process before your flight departs. All procedures will be arranged without queues or with the minimal queue.
    Before you check in for your flight, a VIP assistant will escort you to the customs desk and present your completed tax free forms, passport, receipts and purchases to get a stamp on your form.
    Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
    The rate is per passenger (or per passport).
  • TAX Refund assistance with Porter 150,00 p/passenger
Service details
Send request
Full VIP (except BA)
Departure
Assistance to the gate upon your departure.
First passenger
790,00 EUR
Each next passenger
760,00 EUR
Service description
What is included
  • Meeting the guests curbside;
  • The luggage is taken by the porter and dropped off;
  • Escorting the guests to the VIP Lounge;
  • Departure formalities are handled privately at the VIP lounge;
  • Escorting the guests to the boarding;
  • Dedicated transportation from the VIP lounge to the aircraft is provided in case of remote parking position.
Extra services
  • Porter services included (up to 2 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Private transportation to/from aircraft included
    1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to the terminal or the VIP Lounge (depending on the booked services).

    2. Private limousine or minibus transfer (depending on the number of passengers) from the terminal or the VIP Lounge (depending on the booked services) to the aircraft.
    Transfers are included in the rate.
  • VIP / Business lounge included
    VIP / Business lounge access included in the rate for all passengers.
Terms and conditions
  • Porter services included (up to 2 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Private transportation to/from aircraft included
    1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to the terminal or the VIP Lounge (depending on the booked services).

    2. Private limousine or minibus transfer (depending on the number of passengers) from the terminal or the VIP Lounge (depending on the booked services) to the aircraft.
    Transfers are included in the rate.
  • VIP / Business lounge included
    VIP / Business lounge access included in the rate for all passengers.
Service details
Send request
Transit/Connection
Assistance gate to gate upon your Transit/Connection.
First passenger
By request
Each next passenger
By request
Service description
What is included
  • Meeting the guests at the aircraft;
  • Dedicated transportation to the VIP lounge or VIP Terminal is provided in case of remote parking position;
  • Airport formalities are handled privately at the VIP lounge;
  • Porter services are provided;
  • Dedicated transportation to the aircraft is provided in case of remote parking position.
Extra services
  • Porter services included (up to 2 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Private transportation to/from aircraft included
    1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to the terminal or the VIP Lounge (depending on the booked services).

    2. Private limousine or minibus transfer (depending on the number of passengers) from the terminal or the VIP Lounge (depending on the booked services) to the aircraft.
    Transfers are included in the rate.
  • VIP / Business lounge included
    VIP / Business lounge access included in the rate for all passengers.
Terms and conditions
  • Porter services included (up to 2 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Private transportation to/from aircraft included
    1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to the terminal or the VIP Lounge (depending on the booked services).

    2. Private limousine or minibus transfer (depending on the number of passengers) from the terminal or the VIP Lounge (depending on the booked services) to the aircraft.
    Transfers are included in the rate.
  • VIP / Business lounge included
    VIP / Business lounge access included in the rate for all passengers.
Service details
Send request
Arrival
Assistance from the gate upon your arrival.
First passenger
790,00 EUR
Each next passenger
760,00 EUR
Service description
What is included
  • Meeting the guests at the aircraft;
  • Dedicated transportation to the VIP lounge or VIP Terminal is provided in case of remote parking position;
  • Arrival formalities are handled privately at the VIP lounge;
  • Checked luggage will be transferred from the aircraft to the VIP lounge and ultimately to the passengers' car;
  • The service is completed once the guests have been accompanied to arrival hall or to their car.
Extra services
  • Porter services included (up to 2 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Private transportation to/from aircraft included
    1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to the terminal or the VIP Lounge (depending on the booked services).

    2. Private limousine or minibus transfer (depending on the number of passengers) from the terminal or the VIP Lounge (depending on the booked services) to the aircraft.
    Transfers are included in the rate.
  • VIP / Business lounge included
    VIP / Business lounge access included in the rate for all passengers.
Terms and conditions
  • Porter services included (up to 2 checked bags)
    Upon arrival:
    receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.

    Upon departure:
    luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
  • Private transportation to/from aircraft included
    1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to the terminal or the VIP Lounge (depending on the booked services).

    2. Private limousine or minibus transfer (depending on the number of passengers) from the terminal or the VIP Lounge (depending on the booked services) to the aircraft.
    Transfers are included in the rate.
  • VIP / Business lounge included
    VIP / Business lounge access included in the rate for all passengers.
Service details
Send request