Porter services - 75,00 EUR (up to 4 checked bags)
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
Children 2 - 11 - 150,00 EUR - arrival or departure
Special rate for children from 2 till 11 years old upon arrival or departure.
Please submit correct birth date at time of booking.
Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges).
Children 2 - 11 - 180,00 EUR – transit
Special rate for children from 2 till 11 years old for connecting flights only (transit services).
Please submit correct birth date at time of booking.
Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges).
VIP/Business lounge access at additional cost for all passengers (at departure only).
Tax Refund assistance - 95,00 EUR p/p
Our VIP assistant will help you through the refund process before your flight departs. All procedures will be arranged without queues or with the minimal queue.
Before you check in for your flight, a VIP assistant will escort you to the customs desk and present your completed tax free forms, passport, receipts and purchases to get a stamp on your form.
Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
The rate is per passenger (or per passport).
TAX Refund assistance with Porter 150,00 p/passenger
Terms & Conditions
Bookings – 2 business days (local time) prior to date of services!
Please submit your request at least 2 business days before the date (local airport time) of services.
Requests submitted or modified less than 24 hours before the service (local time) + 50% fee.
Requests submitted or modified less than 48 hours till 24 hours before the service (local time) + 25% fee.
Cancellation after confirmation till 96 hours - free of charge
If the service was cancelled till 96 hours before the service, no cancellation fee will apply.
Cancellation after confirmation 96 - 72 hours - 25%
If the service was cancelled between 96 and 72 hours before the service, a cancellation fee of 25% will apply.
Cancellation after confirmation 72 - 48 hours - 50%
If the service was canceled from 72 to 48 hours before the service, a cancellation fee of 50% will apply.
Cancellation after confirmation less 48 hours or no-show - 100%
If the service was cancelled less than 48 hours before the service or it was no-show, a cancellation fee of 100% will apply.
25% surcharge National & Bank Holidays
For the services taking place on national & bank holidays a surcharge of 25% will apply.
Bookings – 3 business days (local time) prior to date of services!
Please submit your request at least 3 business days before the date (local airport time) of services.
Cancellation after confirmation till 3 business days = 300,00 EUR
If the service was cancelled after confirmation till 3 business days before the date of the service, a 300,00 cancellation fee is due.
Cancellation after confirmation from 3 to 2 business days = 50%
If the service was cancelled after confirmation from 3 to 2 business days before the date of the service, a cancellation fee of 50% is due.
Cancellation after confirmation from 2 business days or no-show = 100%
If the service was cancelled after confirmation from 2 business days before the service or the guest(s) did not show up, a cancellation fee of 100% is due.
Flight change up to 2 business days - 250,00 EUR
For a flight change made up to 2 business days a surcharge of 250,00 EUR will apply.
What we do
Airport VIP and Meet&Assist Services Worldwide
Fast Track though Check-in, Security, and immigration formalities
Various Service Packages depending on your and your customers’ needs
Airport Concierge for Individual Requests
Global Ground Transportation
Airport and Hotel Transfers
Chauffeur at Disposal Services
Minibus and Coach Transfers
Business and Leisure Travel Arrangements
Guided Group and Private Tours
SPA and Ski Resorts
Global Concierge Services
Theatre, Concert, sport, and Special Event Tickets
Personal Assistants and Interpreters
Exclusive Restaurants and Clubs Reservations
Personalized Concierge Assistance
Plane, helicopter or yacht charter
VIP Meet&Greet Services at more than 850 Airports Worldwide
To book our VIP services at London Gatwick Airport (LGW) means to receive individual assistance and true privileges while travelling at this busy international hub.
The mission of our London Gatwick team and of the employee selected to greet you and assist you, is to facilitate your arrival, departure or transit thanks to an expedite and flawless escort.
Meet & Assist, Fast Track London Gatwick Airport (LGW)
Forget any trouble or delay which this busy airport may cause to your plans. Your VIP Meet and Greet service at London Gatwick Airport (LGW) will start off with an impeccable meet. Then, a step-by-step escorting across all check-points will help you to swiftly reach your boarding or, in case of inbound flight, the arrival hall / waiting car. For greater comfort, we recommend the pre-ordering of porter services: your bags will be carried on by a reliable assistant.
Exclusive VVIP services London Gatwick Airport (LGW)
We are proud to accommodate, upon request, all-inclusive VVIP services at London Gatwick Airport. Surrounded by the elegant atmosphere of the exclusive VIP Terminal, our most distinguished guests arriving, departing or transiting at Gatwick will have all procedures taken care of by an appointed assistant. This service also entails all checked bags being carefully transferred to the departing plane or to the driver, as well as a totally discreet private car transfer across the apron.
Tailor-made services and additional amenities for your VIP experiences at London Gatwick Airport (LGW)
If you fly from, to or through London Gatwick Airport and you have any particular needs, we will be pleased to note them and to customize your VIP service accordingly. Priority / last minute boarding, conference rooms, VIP / Business Lounge access or catering, pre-check-in, airport transfers with business / prestige cars, connections to and from private jets, and much more are among the additional services that can be provided upon request at this airport.
In addition to airport VIP assistance, our expertise in the luxury segment allows us to line up exclusive Concierge Services in London. These range from luxury hotels to interpreters and guides, from limousine transfers to gourmet restaurants, from special events ticketing to VIP leisure travel.
Contact our reservations managers
If you have any doubts, feel free to ask our reservations managers.