Heathrow Airport (LHR) London, United Kingdom
Find the VIP Service That Fits Your Needs
Meet & Assist, Fast Track
Departure
Assistance to the gate upon your departure.
First passenger
450,00 EUR
Each next passenger
380,00 EUR
Service description
What is included
- Meeting the passengers curbside / at the terminal entrance;
- Assistance with the luggage;
- Expedited escorting through departure formalities;
- Expedited escorting through departure formalities and to the lounge. Lounge access may be included (business, first-class tickets) or provided upon extra charge (economy class).
- Escorting from the lounge to the boarding gate.
Extra services
-
Porter services - 95,00 EUR (up to 3 checked bags)
Upon arrival:
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
Upon departure:
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services). -
Children 2-11 years old - 220,00 EUR/ 390,00 EUR (transit)
Special rate for children from 2 till 11 years old.
Please submit correct birth date at time of booking.
Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges). -
VIP/CIP/Business lounge (departure or transit only) - 95,00 EUR p/p
VIP/CIP/Business lounge access at additional cost for all passengers (at departure or transit only). -
Tax Refund assistance - 125,00 EUR p/p
Our VIP assistant will help you through the refund process before your flight departs. All procedures will be arranged without queues or with the minimal queue.
Before you check in for your flight, a VIP assistant will escort you to the customs desk and present your completed tax free forms, passport, receipts and purchases to get a stamp on your form.
Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
The rate is per passenger (or per passport). -
Tax Refund assistance with porter - 190,00 EUR p/p
Our VIP assistant with porter will help you through the refund process before your flight departs. All procedures will be arranged without queues or with the minimal queue.
Before you check in for your flight, a VIP assistant will escort you to the customs desk and present your completed tax free forms, passport, receipts and purchases to get a stamp on your form.
Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
The rate is per passenger (or per passport). -
Electric buggy - 150 EUR (1-3 pax) - one-way (T2,3,4)
Terms and conditions
-
Porter services - 95,00 EUR (up to 3 checked bags)
Upon arrival:
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
Upon departure:
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services). -
Children 2-11 years old - 220,00 EUR/ 390,00 EUR (transit)
Special rate for children from 2 till 11 years old.
Please submit correct birth date at time of booking.
Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges). -
VIP/CIP/Business lounge (departure or transit only) - 95,00 EUR p/p
VIP/CIP/Business lounge access at additional cost for all passengers (at departure or transit only). -
Tax Refund assistance - 125,00 EUR p/p
Our VIP assistant will help you through the refund process before your flight departs. All procedures will be arranged without queues or with the minimal queue.
Before you check in for your flight, a VIP assistant will escort you to the customs desk and present your completed tax free forms, passport, receipts and purchases to get a stamp on your form.
Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
The rate is per passenger (or per passport). -
Tax Refund assistance with porter - 190,00 EUR p/p
Our VIP assistant with porter will help you through the refund process before your flight departs. All procedures will be arranged without queues or with the minimal queue.
Before you check in for your flight, a VIP assistant will escort you to the customs desk and present your completed tax free forms, passport, receipts and purchases to get a stamp on your form.
Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
The rate is per passenger (or per passport). -
Electric buggy - 150 EUR (1-3 pax) - one-way (T2,3,4)
Orders details
Transit/Connection
Assistance gate to gate upon your Transit/Connection.
First passenger
650,00 EUR
Each next passenger
580,00 EUR
Service description
What is included
- Meeting at the end of the airbridge or, upon remote aircraft parking, at the arrival gate.
- Expedited escorting through arrival formalities.
- Luggage assistance and escorting to departure check in (if necessary).
- If check-in for the departing flight is necessary, escorting to the check-in for the departing flight and through the subsequent formalities;
- Expedited escorting through departure formalities and to the lounge. Lounge access may be included (business, first class tickets) or provided upon extra charge (economy class).
- Escorting from the lounge to the boarding gate.
Extra services
-
Porter services - 95,00 EUR (up to 3 checked bags)
Upon arrival:
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
Upon departure:
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services). -
Children 2-11 years old - 220,00 EUR/ 390,00 EUR (transit)
Special rate for children from 2 till 11 years old.
Please submit correct birth date at time of booking.
Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges). -
VIP/CIP/Business lounge (departure or transit only) - 95,00 EUR p/p
VIP/CIP/Business lounge access at additional cost for all passengers (at departure or transit only). -
Tax Refund assistance - 125,00 EUR p/p
Our VIP assistant will help you through the refund process before your flight departs. All procedures will be arranged without queues or with the minimal queue.
Before you check in for your flight, a VIP assistant will escort you to the customs desk and present your completed tax free forms, passport, receipts and purchases to get a stamp on your form.
Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
The rate is per passenger (or per passport). -
Tax Refund assistance with porter - 190,00 EUR p/p
Our VIP assistant with porter will help you through the refund process before your flight departs. All procedures will be arranged without queues or with the minimal queue.
Before you check in for your flight, a VIP assistant will escort you to the customs desk and present your completed tax free forms, passport, receipts and purchases to get a stamp on your form.
Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
The rate is per passenger (or per passport). -
Electric buggy - 150 EUR (1-3 pax) - one-way (T2,3,4)
Terms and conditions
-
Porter services - 95,00 EUR (up to 3 checked bags)
Upon arrival:
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
Upon departure:
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services). -
Children 2-11 years old - 220,00 EUR/ 390,00 EUR (transit)
Special rate for children from 2 till 11 years old.
Please submit correct birth date at time of booking.
Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges). -
VIP/CIP/Business lounge (departure or transit only) - 95,00 EUR p/p
VIP/CIP/Business lounge access at additional cost for all passengers (at departure or transit only). -
Tax Refund assistance - 125,00 EUR p/p
Our VIP assistant will help you through the refund process before your flight departs. All procedures will be arranged without queues or with the minimal queue.
Before you check in for your flight, a VIP assistant will escort you to the customs desk and present your completed tax free forms, passport, receipts and purchases to get a stamp on your form.
Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
The rate is per passenger (or per passport). -
Tax Refund assistance with porter - 190,00 EUR p/p
Our VIP assistant with porter will help you through the refund process before your flight departs. All procedures will be arranged without queues or with the minimal queue.
Before you check in for your flight, a VIP assistant will escort you to the customs desk and present your completed tax free forms, passport, receipts and purchases to get a stamp on your form.
Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
The rate is per passenger (or per passport). -
Electric buggy - 150 EUR (1-3 pax) - one-way (T2,3,4)
Orders details
Arrival
Assistance from the gate upon your arrival.
First passenger
450,00 EUR
Each next passenger
380,00 EUR
Service description
What is included
Meeting the passengers with a name board at the end of the airbridge, at immigration or at the entrance of the terminal (depending on aircraft parking position), before passport control and customs;
Expedited escorting through passport control and customs;(Fast Track is closed until further notice, however, our agent will do his/her best to escort the passengers through all formalities as quickly as possible)
Escorting to baggage claim hall;
Escorting to the arrival hall or to the passengers' driver.
Extra services
-
Porter services - 95,00 EUR (up to 3 checked bags)
Upon arrival:
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
Upon departure:
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services). -
Children 2-11 years old - 220,00 EUR/ 390,00 EUR (transit)
Special rate for children from 2 till 11 years old.
Please submit correct birth date at time of booking.
Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges). -
VIP/CIP/Business lounge (departure or transit only) - 95,00 EUR p/p
VIP/CIP/Business lounge access at additional cost for all passengers (at departure or transit only). -
Tax Refund assistance - 125,00 EUR p/p
Our VIP assistant will help you through the refund process before your flight departs. All procedures will be arranged without queues or with the minimal queue.
Before you check in for your flight, a VIP assistant will escort you to the customs desk and present your completed tax free forms, passport, receipts and purchases to get a stamp on your form.
Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
The rate is per passenger (or per passport). -
Tax Refund assistance with porter - 190,00 EUR p/p
Our VIP assistant with porter will help you through the refund process before your flight departs. All procedures will be arranged without queues or with the minimal queue.
Before you check in for your flight, a VIP assistant will escort you to the customs desk and present your completed tax free forms, passport, receipts and purchases to get a stamp on your form.
Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
The rate is per passenger (or per passport). -
Electric buggy - 150 EUR (1-3 pax) - one-way (T2,3,4)
Terms and conditions
-
Porter services - 95,00 EUR (up to 3 checked bags)
Upon arrival:
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
Upon departure:
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services). -
Children 2-11 years old - 220,00 EUR/ 390,00 EUR (transit)
Special rate for children from 2 till 11 years old.
Please submit correct birth date at time of booking.
Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges). -
VIP/CIP/Business lounge (departure or transit only) - 95,00 EUR p/p
VIP/CIP/Business lounge access at additional cost for all passengers (at departure or transit only). -
Tax Refund assistance - 125,00 EUR p/p
Our VIP assistant will help you through the refund process before your flight departs. All procedures will be arranged without queues or with the minimal queue.
Before you check in for your flight, a VIP assistant will escort you to the customs desk and present your completed tax free forms, passport, receipts and purchases to get a stamp on your form.
Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
The rate is per passenger (or per passport). -
Tax Refund assistance with porter - 190,00 EUR p/p
Our VIP assistant with porter will help you through the refund process before your flight departs. All procedures will be arranged without queues or with the minimal queue.
Before you check in for your flight, a VIP assistant will escort you to the customs desk and present your completed tax free forms, passport, receipts and purchases to get a stamp on your form.
Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
The rate is per passenger (or per passport). -
Electric buggy - 150 EUR (1-3 pax) - one-way (T2,3,4)
Orders details
Full private VVIP
Departure
Assistance to the gate upon your departure.
First passenger
4990,00 EUR (1-3 pax)
Each next passenger
-
Service description
What is included
- Meeting the guests curbside;
- The luggage is taken by the porter and dropped off;
- Escorting the guests to the VIP Lounge;
- Departure formalities are handled privately at the VIP lounge;
- Escorting the guests to the boarding;
- Dedicated transportation from the VIP lounge to the aircraft is provided in case of remote parking position.
Extra services
-
Full Private VVIP - Group rates for Arrivals/Departures - 5980,00 (4-6 pax)
Group rates for Arrivals/Departures (based on availability - please verify with our reservation managers):
* 5980,00 (4-6 pax) -
Full Private VVIP - Group rates for Arrivals/Departures - 7370,00 (7-9 pax)
Group rates for Arrivals/Departures (based on availability - please verify with our reservation managers):
* 7370,00 (7-9 pax) -
Full Private VVIP - Group rates for Arrivals/Departures - 8350,00 (10-12 pax)
Group rates for Arrivals/Departures (based on availability - please verify with our reservation managers):
* 8350,00 (10-12 pax)
Terms and conditions
-
Full Private VVIP - Group rates for Arrivals/Departures - 5980,00 (4-6 pax)
Group rates for Arrivals/Departures (based on availability - please verify with our reservation managers):
* 5980,00 (4-6 pax) -
Full Private VVIP - Group rates for Arrivals/Departures - 7370,00 (7-9 pax)
Group rates for Arrivals/Departures (based on availability - please verify with our reservation managers):
* 7370,00 (7-9 pax) -
Full Private VVIP - Group rates for Arrivals/Departures - 8350,00 (10-12 pax)
Group rates for Arrivals/Departures (based on availability - please verify with our reservation managers):
* 8350,00 (10-12 pax)
Orders details
Transit/Connection
Assistance gate to gate upon your Transit/Connection.
First passenger
5990,00 EUR (1-3 pax transit time ≤ 3 hours)
Each next passenger
By request
Service description
What is included
- Meeting the guests at the aircraft;
- Dedicated transportation to the VIP lounge or VIP Terminal is provided in case of remote parking position;
- Airport formalities are handled privately at the VIP lounge;
- Porter services are provided;
- Dedicated transportation to the aircraft is provided in case of remote parking position.
Extra services
-
Full Private VVIP - Group rates for Arrivals/Departures - 5980,00 (4-6 pax)
Group rates for Arrivals/Departures (based on availability - please verify with our reservation managers):
* 5980,00 (4-6 pax) -
Full Private VVIP - Group rates for Arrivals/Departures - 7370,00 (7-9 pax)
Group rates for Arrivals/Departures (based on availability - please verify with our reservation managers):
* 7370,00 (7-9 pax) -
Full Private VVIP - Group rates for Arrivals/Departures - 8350,00 (10-12 pax)
Group rates for Arrivals/Departures (based on availability - please verify with our reservation managers):
* 8350,00 (10-12 pax)
Terms and conditions
-
Full Private VVIP - Group rates for Arrivals/Departures - 5980,00 (4-6 pax)
Group rates for Arrivals/Departures (based on availability - please verify with our reservation managers):
* 5980,00 (4-6 pax) -
Full Private VVIP - Group rates for Arrivals/Departures - 7370,00 (7-9 pax)
Group rates for Arrivals/Departures (based on availability - please verify with our reservation managers):
* 7370,00 (7-9 pax) -
Full Private VVIP - Group rates for Arrivals/Departures - 8350,00 (10-12 pax)
Group rates for Arrivals/Departures (based on availability - please verify with our reservation managers):
* 8350,00 (10-12 pax)
Orders details
Arrival
Assistance from the gate upon your arrival.
First passenger
4990,00 EUR (1-3 pax)
Each next passenger
-
Service description
What is included
- Meeting the guests at the aircraft;
- Dedicated transportation to the VIP lounge or VIP Terminal is provided in case of remote parking position;
- Arrival formalities are handled privately at the VIP lounge;
- Checked luggage will be transferred from the aircraft to the VIP lounge and ultimately to the passengers' car;
- The service is completed once the guests have been accompanied to arrival hall or to their car.
Extra services
-
Full Private VVIP - Group rates for Arrivals/Departures - 5980,00 (4-6 pax)
Group rates for Arrivals/Departures (based on availability - please verify with our reservation managers):
* 5980,00 (4-6 pax) -
Full Private VVIP - Group rates for Arrivals/Departures - 7370,00 (7-9 pax)
Group rates for Arrivals/Departures (based on availability - please verify with our reservation managers):
* 7370,00 (7-9 pax) -
Full Private VVIP - Group rates for Arrivals/Departures - 8350,00 (10-12 pax)
Group rates for Arrivals/Departures (based on availability - please verify with our reservation managers):
* 8350,00 (10-12 pax)
Terms and conditions
-
Full Private VVIP - Group rates for Arrivals/Departures - 5980,00 (4-6 pax)
Group rates for Arrivals/Departures (based on availability - please verify with our reservation managers):
* 5980,00 (4-6 pax) -
Full Private VVIP - Group rates for Arrivals/Departures - 7370,00 (7-9 pax)
Group rates for Arrivals/Departures (based on availability - please verify with our reservation managers):
* 7370,00 (7-9 pax) -
Full Private VVIP - Group rates for Arrivals/Departures - 8350,00 (10-12 pax)
Group rates for Arrivals/Departures (based on availability - please verify with our reservation managers):
* 8350,00 (10-12 pax)
Orders details
Meet & Assist, Fast Track for AA flights only
Departure
Assistance to the gate upon your departure.
First passenger
660,00 EUR (1-2 pax)
Each next passenger
315,00 EUR
Service description
What is included
- Meeting the passengers curbside / at the terminal entrance;
- Assistance with the luggage;
- Expedited escorting through departure formalities;
- Expedited escorting through departure formalities and to the lounge. Lounge access may be included (business, first-class tickets) or provided upon extra charge (economy class).
- Escorting from the lounge to the boarding gate.
Extra services
-
Porter services - 50,00 EUR (up to 4 checked bags)
Upon arrival:
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
Upon departure:
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services). -
Children 0 - 12 - 150,00 EUR - arrival or departurе
Special rate for children till 12 years old upon arrival or departure.
Please submit correct birth date at time of booking.
Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges). -
Children 0 - 12 - 210,00 EUR - transit
Special rate for children from 0 till 12 years old for connecting flights only (transit services).
Please submit correct birth date at time of booking.
Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges). -
VIP / Business lounge at departure included
VIP / Business lounge access at departure only included in the rate for all passengers.
Terms and conditions
-
Porter services - 50,00 EUR (up to 4 checked bags)
Upon arrival:
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
Upon departure:
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services). -
Children 0 - 12 - 150,00 EUR - arrival or departurе
Special rate for children till 12 years old upon arrival or departure.
Please submit correct birth date at time of booking.
Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges). -
Children 0 - 12 - 210,00 EUR - transit
Special rate for children from 0 till 12 years old for connecting flights only (transit services).
Please submit correct birth date at time of booking.
Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges). -
VIP / Business lounge at departure included
VIP / Business lounge access at departure only included in the rate for all passengers.
Orders details
Transit/Connection
Assistance gate to gate upon your Transit/Connection.
First passenger
720,00 EUR (1-2 pax)
Each next passenger
365,00 EUR
Service description
What is included
- Meeting at the end of the airbridge or, upon remote aircraft parking, at the arrival gate.
- Expedited escorting through arrival formalities.
- Luggage assistance and escorting to departure check in (if necessary).
- If check-in for the departing flight is necessary, escorting to the check-in for the departing flight and through the subsequent formalities;
- Expedited escorting through departure formalities and to the lounge. Lounge access may be included (business, first class tickets) or provided upon extra charge (economy class).
- Escorting from the lounge to the boarding gate.
Extra services
-
Porter services - 50,00 EUR (up to 4 checked bags)
Upon arrival:
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
Upon departure:
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services). -
Children 0 - 12 - 150,00 EUR - arrival or departurе
Special rate for children till 12 years old upon arrival or departure.
Please submit correct birth date at time of booking.
Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges). -
Children 0 - 12 - 210,00 EUR - transit
Special rate for children from 0 till 12 years old for connecting flights only (transit services).
Please submit correct birth date at time of booking.
Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges). -
VIP / Business lounge at departure included
VIP / Business lounge access at departure only included in the rate for all passengers.
Terms and conditions
-
Porter services - 50,00 EUR (up to 4 checked bags)
Upon arrival:
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
Upon departure:
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services). -
Children 0 - 12 - 150,00 EUR - arrival or departurе
Special rate for children till 12 years old upon arrival or departure.
Please submit correct birth date at time of booking.
Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges). -
Children 0 - 12 - 210,00 EUR - transit
Special rate for children from 0 till 12 years old for connecting flights only (transit services).
Please submit correct birth date at time of booking.
Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges). -
VIP / Business lounge at departure included
VIP / Business lounge access at departure only included in the rate for all passengers.
Orders details
Arrival
Assistance from the gate upon your arrival.
First passenger
660,00 EUR (1-2 pax)
Each next passenger
315,00 EUR
Service description
What is included
- Meeting the passengers with a name board at the end of the airbridge, at immigration or at the entrance of the terminal (depending on aircraft parking position), before passport control and customs;
- Expedited escorting through passport control and customs;
- Escorting to baggage claim hall;
- Escorting to the arrival hall or to the passengers' driver.
Extra services
-
Porter services - 50,00 EUR (up to 4 checked bags)
Upon arrival:
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
Upon departure:
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services). -
Children 0 - 12 - 150,00 EUR - arrival or departurе
Special rate for children till 12 years old upon arrival or departure.
Please submit correct birth date at time of booking.
Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges). -
Children 0 - 12 - 210,00 EUR - transit
Special rate for children from 0 till 12 years old for connecting flights only (transit services).
Please submit correct birth date at time of booking.
Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges). -
VIP / Business lounge at departure included
VIP / Business lounge access at departure only included in the rate for all passengers.
Terms and conditions
-
Porter services - 50,00 EUR (up to 4 checked bags)
Upon arrival:
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
Upon departure:
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services). -
Children 0 - 12 - 150,00 EUR - arrival or departurе
Special rate for children till 12 years old upon arrival or departure.
Please submit correct birth date at time of booking.
Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges). -
Children 0 - 12 - 210,00 EUR - transit
Special rate for children from 0 till 12 years old for connecting flights only (transit services).
Please submit correct birth date at time of booking.
Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges). -
VIP / Business lounge at departure included
VIP / Business lounge access at departure only included in the rate for all passengers.
Orders details