VIP/Business lounge access at additional cost for all passengers (at departure only).
Terms & Conditions
Bookings – 3 business days (local time) prior to date of services!
Please submit your request at least 3 business days before the date (local airport time) of services.
Requests submitted or modified less than 3 business days before the service (local time) + 30%
If the service is requested or modified less than 3 business days (local airport time) before the service a 30% surcharge will apply.
Cancellation after confirmation till 96 hours - free of charge
If the service was cancelled till 96 hours before the service, no cancellation fee will apply.
Cancellation after confirmation 96 - 72 hours - 25%
If the service was cancelled between 96 and 72 hours before the service, a cancellation fee of 25% will apply.
Cancellation after confirmation 72 - 48 hours - 50%
If the service was canceled from 72 to 48 hours before the service, a cancellation fee of 50% will apply.
Cancellation after confirmation less 48 hours or no-show - 100%
If the service was cancelled less than 48 hours before the service or it was no-show, a cancellation fee of 100% will apply.
What we do
Airport VIP and Meet&Assist Services Worldwide
Fast Track though Check-in, Security, and immigration formalities
Various Service Packages depending on your and your customers’ needs
Airport Concierge for Individual Requests
Global Ground Transportation
Airport and Hotel Transfers
Chauffeur at Disposal Services
Minibus and Coach Transfers
Business and Leisure Travel Arrangements
Guided Group and Private Tours
SPA and Ski Resorts
Global Concierge Services
Theatre, Concert, sport, and Special Event Tickets
Personal Assistants and Interpreters
Exclusive Restaurants and Clubs Reservations
Personalized Concierge Assistance
Plane, helicopter or yacht charter
VIP Meet&Greet Services at more than 850 Airports Worldwide
VIP services at Melbourne Airport (MEL) makes one’s arrival, departure or transit at this busy international hub a smooth and hassle-free experience, thanks to the professionalism of our local assistants.
From the instant you submit your enquiry until when you embark on the aircraft or you reach your chauffeur, our company is ready to assist you with the goal to take care in every detail of your itinerary.
Meet & Assist, Fast Track Melbourne Airport (MEL)
When travelling from or to Melbourne Airport (MEL), be it for leisure or business, it may be important for you to spare precious time. That’s when a VIP Meet and Greet service comes in handy. A trained local agent will welcome you with a personalized signage and will help you to swiftly proceed through all formalities.
Exclusive VVIP services Melbourne Airport (MEL)
By fully enhancing the benefits of the VIP Lounge, VVIP services are the ultimate way to optimize one’s time at Melbourne Airport. Upon special request, all the procedures your flight requires will take place in a reserved, queue-free area, where our agent will take care of everything. This will give you a chance to focus on your business or relax, whilst the quietness and luxury of the Lounge surrounds you. In addition to this, precise porter services will ease your way, and a private car transfer will be provided for reaching the plane from the terminal (or vice versa).
Tailor-made services and additional amenities for your VIP experiences at Melbourne Airport (MEL)
Connections to and from private jets, airport transfers with executive or prestige cars, VIP / Business Lounge access, pre-check-in, priority / last minute boarding are only some of the options our brilliant airport concierge team can put at your disposal. Make sure to advise our reservation managers and you will receive a personalized VIP service that will meet and exceed your expectations.
In addition to airport VIP assistance, our expertise in the luxury segment allows us to line up exclusive Concierge Services in Melbourne. These range from luxury hotels to interpreters and guides, from limousine transfers to gourmet restaurants, from special events ticketing to VIP leisure travel.
Contact our reservations managers
If you have any doubts, feel free to ask our reservations managers.