Porter services - 55,00 EUR (up to 4 checked bags)
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
Maximum service time: 2 hours for arrival, 3 hours for departure.
The abovementioned rates cover up to 2 hours service time for arrivals and up to 3 hours time for departures. For longer services, additional costs apply - please submit your flight details and ask our reservation department.
For departure services, passengers are required to go to the airport information counter.
According to the internal security norms of this airport, all departing passengers who get VIP assistance are required to identify themselves at the airport information counter (more directions will be given by our reservation managers).
Bookings – 3 business days (local time) prior to date of services!
Please submit your request at least 3 business days before the date (local airport time) of services.
Requests submitted or modified less than 3 business days before the service (local time) + 25%
If the service is requested or modified less than 3 business days (local airport time) before the service a surcharge of 25% will apply.
Requests submitted less than 24 hours before the service (local time) + 100%
If the service was requested less than 24 hours (local airport time) before the date / the time of the service a surcharge of 100% will apply.
Cancellation after confirmation till 96 hours - free of charge
If the service was cancelled till 96 hours before the service, no cancellation fee will apply.
Cancellation after confirmation 96 - 72 hours - 25%
If the service was cancelled between 96 and 72 hours before the service, a cancellation fee of 25% will apply.
Cancellation after confirmation 72 - 48 hours - 50%
If the service was canceled from 72 to 48 hours before the service, a cancellation fee of 50% will apply.
Cancellation after confirmation less 48 hours or no-show - 100%
If the service was cancelled less than 48 hours before the service or it was no-show, a cancellation fee of 100% will apply.
25% surcharge Sundays, Public & Bank Holidays
For the services taking place on Sundays, public & bank holidays a surcharge of 25% will apply.
15% surcharge 10pm-7am
For the services taking place between 10pm and 7am a surcharge of 15% will apply.