Porter services - 65,00 EUR (up to 3 checked bags)
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
Children up to 2 years old - free-of-charge
All infants up to 2 years old are free-of-charge.
Please submit correct birth date at time of booking.
Children 2 - 11 - 100,00 EUR - arrival or departure
Special rate for children from 2 till 11 years old upon arrival or departure.
Please submit correct birth date at time of booking.
Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges).
Children 2 - 11 - 140,00 EUR - transit
Special rate for children from 2 until 11 years old for connecting flights only (transit services).
Please submit correct birth date at the time of booking.
Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges).
Private transfer to/from aircraft (in case of remote parking position only; up to 4 pax) - 250,00 EUR
1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to terminal or the VIP Lounge (depending on the booked services).
2. Private limousine or minibus transfer (depending on number of the passengers) from terminal or VIP Lounge (depending on the booked services) to the aircraft.
Private transfers can be provided only in case of a remote aircraft parking position!
The rate is for 4 passengers only either from or to aircraft.
In case of more than 4 passengers please add one more car at the same rate.
If Private transfer to/from aircraft is booked and the aircraft is eventually not parked in a remote position, only 50% of its price will be charged (reservation fee).
If Private transfer to/from aircraft is booked and the aircraft is eventually not parked in a remote position, only 50% of its price will be charged (vehicle reservation fee).
VIP/Business Lounge for Economy Class Passengers (departure only) - 80,00 EUR p/p
VIP/Business lounge access at additional cost for Economy Class Passengers (upon departure only). For Business or First Class Passengers VIP/Business lounge is usually included in the flight tickets.
Tax Refund assistance - 65,00 EUR p/p
Our VIP assistant will help you through the refund process before your flight departs. All procedures will be arranged without queues or with the minimal queue.
Before you check in for your flight, a VIP assistant will escort you to the customs desk and present your completed tax free forms, passport, receipts and purchases to get a stamp on your form.
Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
The rate is per passenger (or per passport).
Terms & Conditions
Requests submitted or modified less than 2 business days before the service (local time) + 30%
If the service is requested or modified less than 2 business days (local airport time) before the service a 30% surcharge will apply.
Cancellation after confirmation till 96 hours - free of charge
If the service was cancelled till 96 hours before the service, no cancellation fee will apply.
Cancellation after confirmation 96 - 72 hours - 25%
If the service was cancelled between 96 and 72 hours before the service, a cancellation fee of 25% will apply.
Cancellation after confirmation 72 - 48 hours - 50%
If the service was canceled from 72 to 48 hours before the service, a cancellation fee of 50% will apply.
Cancellation after confirmation less 48 hours or no-show - 100%
If the service was cancelled less than 48 hours before the service or it was no-show, a cancellation fee of 100% will apply.
What we do
Airport VIP and Meet&Assist Services Worldwide
Fast Track though Check-in, Security, and immigration formalities
Various Service Packages depending on your and your customers’ needs
Airport Concierge for Individual Requests
Global Ground Transportation
Airport and Hotel Transfers
Chauffeur at Disposal Services
Minibus and Coach Transfers
Business and Leisure Travel Arrangements
Guided Group and Private Tours
SPA and Ski Resorts
Global Concierge Services
Theatre, Concert, sport, and Special Event Tickets
Personal Assistants and Interpreters
Exclusive Restaurants and Clubs Reservations
Personalized Concierge Assistance
Plane, helicopter or yacht charter
VIP Meet&Greet Services at more than 850 Airports Worldwide
Alice Travel globally provides VIP assistance at Milan Malpensa Airport (MXP): this means saving time and customizing your business trip or luxury leisure voyage involving this international airport.
A flawless welcome or farewell service and a fast and efficient assistance across all formalities await flying passengers choosing our expertise for their arrival, departure and transit at Milan Malpensa Airport. We make sure to grant their wish for a journey which is trouble-free and, at the same time, elegant and relaxing, with minimal queues and quick procedures.
Meet & Assist, Fast Track Milano Malpensa Airport (MXP)
This special yet affordable VIP Meet and Greet service allows passengers to be met curbside / at their disembarking with a name sign, just before being swiftly escorted and assisted with all the formalities requested at Milan Malpensa Airport. By request of the passengers, obviously, full baggage assistance will be provided: at this airport, porter services can be carried out by our team as the passengers are escorted out of the terminal or to their departure gate (or all the way from/to the aircraft steps).
Exclusive VVIP services Milano Malpensa Airport (MXP)
Individual all-inclusive VVIP services can be arranged upon specific request at Milan Malpensa. Your stay at the VIP Lounge will proceed without problems while an appointed and reliable assistant will take care of the arrival/department procedures while you work or enjoy some refreshment. At the same time, your baggage will be automatically transferred from/to the aircraft according to the best standards available at Milan Malpensa Airport. A private limousine transfer will take you to the terminal or to the departing plane, conveying even more exclusiveness to your experience.
Tailor-made services and additional amenities for your VIP experiences at Milano Malpensa Airport (MXP)
Alice Travels VIP and VVIP clients have now the opportunity to customize their luxury services at Milan Malpensa Airport according to their personal needs. Our team is there to make sure your travel experience is taken to a new, more exciting level by granting your additional requests at Milan Malpensa Airport. From assistance with airport tax-free refund to VIP / Business Lounge access and catering, from dedicated pre-check-in to business / luxury car airport transfer, and even special discounts if youre travelling with children: extra services are listed for you and are there for making your experience at Milan Malpensa Airport a remarkable one.
In addition to airport VIP assistance, our expertise in the luxury segment allows us to line up exclusive Concierge Services in Milan. These range from luxury hotels to interpreters and guides, from limousine transfers to gourmet restaurants, from special events ticketing to VIP leisure travel.
Contact our reservations managers
If you have any doubts, feel free to ask our reservations managers.