Meeting the passengers with a name board at the end of the airbridge, at immigration or at the entrance of the terminal (depending on aircraft parking position), before passport control and customs;
Expedited escorting through passport control and customs;
Escorting to baggage claim hall;
Escorting to the arrival hall or to the passengers' driver.
Meeting the passengers curbside / at the terminal entrance;
Assistance with the luggage;
Expedited escorting through departure formalities;
Expedited escorting through departure formalities and to the lounge. Lounge access may be included (business, first-class tickets) or provided upon extra charge (economy class).
Meeting at the end of the airbridge or, upon remote aircraft parking, at the arrival gate.
Expedited escorting through arrival formalities.
Luggage assistance and escorting to departure check in (if necessary).
If check-in for the departing flight is necessary, escorting to the check-in for the departing flight and through the subsequent formalities;
Expedited escorting through departure formalities and to the lounge. Lounge access may be included (business, first class tickets) or provided upon extra charge (economy class).
Upon arrival:
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
Upon departure:
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
VIP/Business Lounge for Economy Class Passengers (departure only) - 95,00 EUR p/p
VIP/Business lounge access at additional cost for Economy Class Passengers (upon departure only). For Business or First Class Passengers VIP/Business lounge is usually included in the flight tickets.
Terms & Conditions
Requests submitted or modified less than 3 business days before the service (local time) + 25%
If the service is requested or modified less than 3 business days (local airport time) before the service a surcharge of 25% will apply.
Cancellation after confirmation till 96 hours - free of charge
If the service was cancelled till 96 hours before the service, no cancellation fee will apply.
Cancellation after confirmation 96 - 72 hours - 25%
If the service was cancelled between 96 and 72 hours before the service, a cancellation fee of 25% will apply.
Cancellation after confirmation 72 - 48 hours - 50%
If the service was canceled from 72 to 48 hours before the service, a cancellation fee of 50% will apply.
Cancellation after confirmation less 48 hours or no-show - 100%
If the service was cancelled less than 48 hours before the service or it was no-show, a cancellation fee of 100% will apply.
What we do
Airport VIP and Meet&Assist Services Worldwide
Fast Track though Check-in, Security, and immigration formalities
Various Service Packages depending on your and your customers’ needs
Airport Concierge for Individual Requests
Airside Meet&Greet
VIP Terminals
Global Ground Transportation
Airport and Hotel Transfers
Chauffeur at Disposal Services
Minibus and Coach Transfers
Car Rental
Limousine Service
Business and Leisure Travel Arrangements
Hotel Bookings
Flight Tickets
Guided Group and Private Tours
SPA and Ski Resorts
Air Charters
Global Concierge Services
Theatre, Concert, sport, and Special Event Tickets
Personal Assistants and Interpreters
Exclusive Restaurants and Clubs Reservations
Personalized Concierge Assistance
Plane, helicopter or yacht charter
VIP Meet&Greet Services at more than 850 Airports Worldwide
Contact our reservations managers
If you have any doubts, feel free to ask our reservations managers.
