receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
Children up to 2 years old - free-of-charge
All infants up to 2 years old are free-of-charge.
Please submit correct birth date at time of booking.
Children from 2 years old - no discounts
For children from 2 years old fees for adults apply.
Private transportation to/from aircraft included
1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to the terminal or the VIP Lounge (depending on the booked services).
2. Private limousine or minibus transfer (depending on the number of passengers) from the terminal or the VIP Lounge (depending on the booked services) to the aircraft.
Transfers are included in the rate.
Additional VIP vehicle for tarmac transfer + 220 EUR p/vehicle
VIP lounge is included for 1 hour (arrival/departure) and 3 hours (transit). Extra hour (or a part of it) + 270 EUR p/p
Food & drinks not included
The above mentioned price does not include any food or drinks consumed during the stay at the VIP Lounge.
Visitors pass - 80,00 EUR p/p
If the passengers wish to be accompanied to (or met at) the VIP Lounge by a non-flying personal assistant or a relative, an access to the Lounge can be provided. The above mentioned price is intended for each accompanying person.
Valet Parking (excl parking fee) - 75 EUR per vehicle
Shower Facility - 60 EUR p/person
This service package offers the opportunity to book a shower facility. The costs are 60 EUR per person
Terms & Conditions
Requests submitted or modified less than 2 business days before the service (local time) + 30%
If the service is requested or modified less than 2 business days (local airport time) before the service a 30% surcharge will apply.
Requests submitted less than 24 hours before the service (local time) + 50%
If the service was requested less than 24 hours (local airport time) before the date / the time of the service a surcharge of 100% will apply.
Cancellation after confirmation till 72 hours - free of charge
If the service was canceled in more than 72 hours before the service, no cancellation fee will apply.
Cancellation after confirmation 72 - 48 hours - 25%
If the service was canceled from 72 to 48 hours before the service, a cancellation fee of 25% will apply
Cancellation after confirmation 48 - 24 hours - 50%
If the service was canceled from 48 to 24 hours before the service, a cancellation fee of 50% will apply
Cancellation after confirmation less 24 hours or no-show - 100%
If the service was canceled less than 24 hours before the service or it was no-show, a cancellation fee of 100% will apply.
Amendment fee - 160 EUR/service
Rescheduling the confirmed service is a subject to 160 EUR fee (independent from date of the amendment request)
Surcharge 10pm - 7am (night time): € 210,00
For the services taking place between 10pm and 7am a € 210,00 surcharge per service will apply.
What we do
Airport VIP and Meet&Assist Services Worldwide
Fast Track though Check-in, Security, and immigration formalities
Various Service Packages depending on your and your customers’ needs
Airport Concierge for Individual Requests
Global Ground Transportation
Airport and Hotel Transfers
Chauffeur at Disposal Services
Minibus and Coach Transfers
Business and Leisure Travel Arrangements
Guided Group and Private Tours
SPA and Ski Resorts
Global Concierge Services
Theatre, Concert, sport, and Special Event Tickets
Personal Assistants and Interpreters
Exclusive Restaurants and Clubs Reservations
Personalized Concierge Assistance
Plane, helicopter or yacht charter
VIP Meet&Greet Services at more than 850 Airports Worldwide
Alice Travel lines up different sorts of time-efficient and customized services which make an essential part of every business journey or luxury leisure voyage.
Upon arrival, departure and transit at Wien Airport our clients can relish an exclusive welcome and farewell service. In terms of an expeditious and professional assistance with airport formalities they shall experience first class travel quality facing minimal queues or no lines at all when escorted through dedicated priority lane.
Meet & Assist, Fast Track
This VIP Meet and Assist service commences with an airside / curbside meeting with a name board. A go-to airport VIP personnel will arrange a fast escorting and assistance with all Vienna Airport formalities. The luggage of the passengers will be professionally taken care of: a secure porter service is accomplished whilst the passengers are briskly escorted to the boarding or to their prearranged transfer.
Exclusive VVIP services
An all-inclusive and luxury Vienna Airport VVIP service for those who are keen to travel in a classy way. No queues at all: registration formalities are completed by a designated airport assistant as the passengers enjoy their stay at the VIP Lounge. The bags are automatically transferred from the plane to the car or vice versa. In the meantime, our agents let accommodate the best porter services available at Vienna Airport. A private limousine transfer from / to the aircraft is a part of this comprehensive airport VVIP service.
Bespoke services and extra facilities for your VIP experiences
Every guest making use of Alice Travel’s privileged VIP and VVIP services at VIE Airport can now benefit from Premium class treatment. Our travel management team will meet all your voyage needs: from airport tax-fre e refund to business / luxury car airport transfer, from pre-check-in and catering to VIP / CIP/ Business Lounge and VIP Terminal access. Besides, you can enjoy a wide range of extra services which will enable you to turn your journey into a marvelous travel experience at VIE airport.
Apart from airport VIP assistance, our proficiency in the luxury consulting allows us to render exclusive Concierge Services in Vienna. They range from luxury hotels to interpreters and guides, from limousine transfers to gourmet restaurants, from special events ticketing to VIP leisure travel.
Contact our reservations managers
If you have any doubts, feel free to ask our reservations managers.