Terms & Conditions

Terms & Conditions
- Welcome to the vip-777.com (“Alice Travel”, “Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel)”, "we," "our," "us") website (collectively, the "Site"). Use of the Site is governed by the following terms and conditions. By using the Site you agree to these terms and conditions. If you do not agree with any part of these terms and conditions, you must not use the Site. We reserve the right to amend these terms and conditions at any time. All amended terms automatically take effect when these Terms & Conditions are updated. Your continued use of the Site following the posting of changes to the Terms and Conditions will mean you accept those changes. Please return to this page periodically to review any changes.
- 1. Introduction
  2. Limitations of Liability/Disclaimer
  3. Indemnification
  4. Release
  5. Privacy
  6. Site Usage & Ticket Purchase
  7. Links
  8. Refunds
  9. Credit Card Declines
  10. Changes
  11. Ticket Delivery
  12. Credit Card Payment Terms
  13. Termination
  14. Severability
  15. No Waiver
  16. Data Scraping
  17. Credit Card Authorization Forms
  18. General Restrictions
  19. Airline Schedule Changes
  20. Ticket Processing Errors/Issues Disclaimer
  21. Human Error of Customer Service Agent's Error
  22. Itinerary Re-confirmation
  23. Vacation Package Rules & Regulations
  24. Authority to send communication
  25. Copyright and Trademark Notices
  26. Dispute Resolution
  27. Registered Seller of Travel
Introduction
- Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) shall not be liable for failure of travel service suppliers, including but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators to perform the services offered by such suppliers. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel), in providing travel management services, does not guarantee or insure the services to be provided by any supplier, the financial position of such suppliers or the reimbursement to you from any loss experienced as a result of the financial condition of such supplier. In the event that a supplier defaults prior to providing the service to you for which payment has been made, the sole recourse for refund shall be with the defaulting supplier, from insurance covering such defaults if any or from other responsible third party unless such was caused by Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel).
- In those situations in which a supplier defaults prior to providing services you may pursue any recourse against the supplier for refund, which may be permitted by law or statute. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) warrants that it provides the highest standards of service in the trade and will use appropriate care in selecting suppliers so as to protect you from such default.
- Except as expressly stated herein, Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) assumes no responsibility for actions relating to travel services beyond the control of Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) or its employees. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) is not responsible or liable for any act, error, omission, injury, loss, accident, damage, delay, nonperformance, irregularity, or any consequence thereof, which may be occasioned through neglect, or default or any other act or inaction of any supplier of Travel products. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) shall not be liable for any fluctuation in price or change in schedule or equipment or accommodations for any travel service, which occurs subsequent to payment for such service.
- Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) acts as a service bureau that provides value added service to retail travel agents and consumers. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) has no control over and assumes no liability for the actions of the suppliers from whom it obtains Travel products.
- Once tickets have been issued there may be a penalty involved for refunds. We do not have control over printed prices on the tickets, although some tickets may have BT (Bulk fare) printed on them, some may have a specific value on them, which may be different (lower or higher) than the fare collected.
- Discounts offered may vary depending on a number of factors including Airlines utilized, class of service, destination, time of year (low, mid or high season), advance notice provided, minimum stay requirements fulfilled and flight load.
- Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) does not guarantee, endorse, validate or promote other advertiser products and services that are advertised on this web Site.
Limitations of Liability/Disclaimer
- Information contained in the Site (including text, graphics, links or other material) are provided on an "as is," and "where available" basis. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) makes no representation or warranty, express or implied, to you or another person or entity as to the accuracy, results, timeliness, completeness, merchantability, fitness for any particular purpose with respect to the Site or any related materials, products, services, or information. Under no circumstances, including, but not limited to, negligence, shall we, and/or our providers or distributors, be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing on the Site, or your downloading of any materials, data, text, images, video, audio, or other information from the Site. In no event shall we, and/or our providers or distributors, be liable for any injury, loss, claim, damage, or any special, punitive, indirect, incidental, or consequential damages of any kind (including, but not limited to, lost profits or lost savings), whether based in contract, tort, strict liability, or otherwise, that arise out of or are in any way connected with the use, or the inability to use, the Site or the services or materials on the Site, even if advised of the possibility of such damages. In no event shall our aggregate liability, or that of our providers or distributors, exceed the total charges set forth in the itinerary giving rise to any such liability. Any claim or cause of action arising from, or relating to, your access and use of, or purchase of products and/or services from, the Site must be brought within one (1) year from the date on which such claim or action arose or accrued or purchase was completed. Applicable law may not allow the limitation or exclusion of liability of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Your use of the Site shall be at your own risk. We are acting as an intermediary or as an agent for providers of travel-related products and/or services by promoting, selling or accepting reservations or bookings for such products and/or services (such as air and ground transportation, hotel accommodations, meals, tours, cruises, travel insurance, etc.).
Indemnification
- All Users agree to protect and indemnify Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) , its affiliates, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by:
- 1. you or on your behalf in excess of the liability described above; or
  2. by third parties as a result of
  3. your breach of these Terms and Conditions, notices or documents referenced on the Site;
  4. your violation of any law or the rights of a third party; or
  5. your use of the Site
Release
- If you have a dispute with travel service suppliers, including but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators to perform the services offered by such suppliers, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
Privacy
- Please review our Privacy Policy, which also governs your visit to this Site to understand our practices. The Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) Privacy Policy will provide a description of how we use and protect your personal information. If you object to your information being transferred or used in this way please do not use our services.
Site Usage and Service Purchase
- You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use the Site in accordance with all terms and conditions herein. You agree to be financially responsible for all of your use of the Site (as well as for use of your account by others). You are responsible for any bookings made by persons under your direction or control. You also warrant that all information supplied by you or on your behalf, or by members of your household in using the Site is true and accurate. Further you also confirm that the traveler is not an unaccompanied minor. Without limitation, any exploratory, false, or fraudulent reservation or any reservation in anticipation of demand is prohibited.
- 1. Change without notice
  2. Advance purchase, eligibility, seating, or other limitations
  3. Travel days, dates, minimum or maximum stays, holidays, seasons, blackout dates, stopovers, and/or wait-listing restrictions
  4. Reservation validation limitations of up to one year (if any extension permitted, penalties/restrictions may apply); and/or
  5. Other conditions/restrictions
  6. Availability. Lower prices may be available.
  7. If your itinerary involves an ultimate destination or stop in a country other than the country of departure, the provisions of a treaty known as the "Warsaw Convention" may be applicable to your entire trip, including any portion entirely within the country of origin or destination. The Warsaw Convention governs and may limit the liability of certain air carriers for death of or personal injury to passengers and/or loss of or damage to baggage.
  8. A reservation is not complete until confirmed/ticketed. To protect our customers, we verify with the credit/debit card company that the billing address and credit card verification number you provided to us is accurate and that your debit/charge will be accepted. Until such information is verified, the fare is subject to change. We are not responsible for any transaction that is declined based upon a credit/debit card that is declined by the issuing company or a travel provider or if, for any reason, the debit/credit card billing address and/or credit card verification number cannot be verified in a timely manner, nor are we responsible for any changes in fare or any other charges that may occur during our verification process. At times when the fare selected is not available an approval code may have been taken on your credit card, if the transaction is not completed the approval code may block your available credit for a time period until the bank removes the block.
Links
- The Site provides links to other websites as a convenience to you, we do not endorse nor are we responsible for the contents of other websites. If you decide to access other websites you do so at your own risk.
Refunds
- All of our tickets, hotels and fees are NON-REFUNDABLE, at times if you have applied for refund with us, we do not guarantee the time period it may take for the refunds to be processed. All refund requests are on REQUEST basis only, please contact after 72 hours to re-confirm if the refund or void request has been processed. Please allow another 60 days to reflect on your credit card after the re-confirmation that the refund request has been approved.
Credit Card Declines
- At the time of processing your transaction if your credit card declines; we will make all efforts to notify you by way of an E-mail message within 3 business days. The transaction will not be processed if your credit card has declined. The FARE and any other booking details are NOT GUARANTEED.
Changes to Flights already Purchased
- Any and all changes made to the itinerary are restricted; all our tickets/hotels/cars/packages/cruises/all other services do not allow any date or name changes after the booking is completed. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) .com does not guarantee, and shall not be responsible for, any bookings or reservations made or confirmed to you in the event that the original itinerary has been changed pursuant to customer's request. For any itinerary where changes may be permitted an exchange fee is charged by us as mentioned below, plus Airline penalties and any fare difference. Please contact our office to determine the total cost of exchanging your ticket. Cancellations: All airline tickets are fully non-refundable (except of taxes). In certain cases where the Airline may allow cancellations, a credit may be available for future ticket purchase and travel on the same airline. Usually the credit is valid for a very limited time, which you should ask the agent. All such bookings where the cancellation may be permitted must be cancelled prior to departure of your first flight segment by calling our customer service agent. We do not guarantee any cancellations. A cancellation fee of EUR 50,00 must be paid at the time of canceling the booking. The credit will be held for a very limited time period, please asks the agent for the specific date by when you must use this credit or you will lose the credit amount. When you are ready to make the new booking, you will have to pay fare difference (if any), applicable airline penalties for that fare and Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) exchange fees. All such changes are governed by the airlines rules and regulations, Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) does not provide any representations or guarantees on changes or fees.
Fare Changes
- At times, even after the confirmation of a reservation, the fare may change. We will notify you of any fare changes and we do not assume any responsibility - financial or otherwise for any such fare changes. We will notify you of the new fare and at that point you may either cancel or still purchase the product at the new cost.
Ticket Delivery
- Most tickets are electronic (e-tickets); however with certain itineraries where an e-ticket is not available a paper ticket is made available. Please check the shipping charges before confirming the booking. If an e-ticket could not be issued for a particular reservation or if a delivery was being made of another product or service, Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) will send the paper ticket, product or service through a secure mode of delivery (a reputed courier company or regular post) and the applicable shipping charges will be debited at time of purchase. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) does not assume any responsibility for the fault of the delivery company. We will attempt to redeliver but do not provide any guarantees for redelivery on time. If you provide an incorrect address, then you may have to pay excess fees to the delivery company for alteration of the address. You will be billed extra payment for re-delivery.
Credit Card Payment Terms
- 1. All credit cards must have verifiable billing address.
  2. If there is any issue with the credit card, we will notify you within 24 hours, submitting the credit card does not automatically guarantee ticketing.
  3. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) bears no responsibility in the event your credit card is not charged by Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel). There can be a number of reasons for which credit card may not have been charged by Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel), such as: Airline did not confirm the booking, fare increased since payment information was submitted, insufficient funds available in the credit card, etc.
  4. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) uses stringent safety measures for credit card payment processing. Fraudulent transactions if any are reported to airport security, airlines and other federal and state organizations.
  5. You agree to be liable for any and all credit card payments disputes or other problems such as fraud made to us or the supplier on behalf of you or any individual you are representing. You agree to reimburse Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) in cases of fraud or charge backs.
  6. All credit card transactions over the phone to our Customer Service Department are recorded and are available as evidence in case of any dispute or for legal form of evidence.
  7. Online credit card transactions are authorized at the time a user or anyone acting on their behalf accepts these terms and conditions and provides an electronic signature.
Conditions Regarding Foreign Currencies
- Prices stated in foreign currencies are approximate, provided for convenience only, and based on the original Euro price. The final amount payable may vary according to current exchange rates, bank fees, commissions, and other currency conversion factors. We recommend verifying the exact amount with your bank or payment provider before making payment. The Company is not responsible for differences caused by exchange rate fluctuations or third-party fees.
Termination
- We reserve the right, in our sole discretion, and without liability, to terminate your access to all or part of the Site, with or without notice, for any reason or no reason.
Severability
- These terms and conditions are severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions
No waiver
- No failure on the part of Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) to enforce any part of these Terms and Conditions shall constitute a waiver of any of Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel)’s rights under these Terms and Conditions, whether for past or future actions on the part of any person. Neither the receipt of any funds by Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) nor the reliance of any person on Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel)’s an action shall be deemed to constitute a waiver of any part of these Terms and Conditions. Only a specific, written waiver signed by an authorized representative of Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) shall have any legal effect whatsoever.
Data scraping
- If you abuse this Site with numerous scans, data scraping, or screen scraping, we reserve the right to terminate your access to this Site immediately.
Credit Card Authorization Forms
- At times for HIGH RISK transactions such as one way International tickets, foreign origination tickets, we may need a Credit Card Authorization form to be filled out by the card holder; we do NOT guarantee that the fares may be valid until we receive the credit card authorization form filled out.
General restrictions
- All flights should be confirmed with the airline directly as they may have last minute schedule changes. We recommend that you do so at least 24 hours prior to departure. In most cases, upgrades and standbys will not be permitted.
- Many of discounted tickets do not allow for frequent flyer mileage accrual.
- Seat assignments will be made at the airport on the day of departure or by contacting the airline directly.
- Tickets will not be sold to unaccompanied minors age 18 and under. Tickets may be purchased for minors age 18 and under; however, they must be accompanied by an adult when traveling.
- We reserve the right to cancel requests for high security risk areas.
- All customers are advised to know the entry requirements for the country(ies) to which they are traveling or entering.
- Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel)Travel’s sale of any services to you does not imply any guarantee of passenger's ability to enter the country of destination. Traveler understands that Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel), accepts no responsibility for determining passenger's eligibility to enter any specific country.
Airlines Schedule Changes/Flight Cancellation
- Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) highly recommends that you re-confirm your flight schedules with the respective airlines at least seventy-two (72) hours prior to your departure. Please take note that many airlines make schedule changes with little notice and/or explanation.
- If an airline has a change to any of its flights and such changes are within a 4 hour period of your original flight times, we will notify you of such change by email. We will attempt to contact you; however, due to various reasons if we are unable to get in touch with you, our email will serve as a final notice. For all such changes within a 4 hour period, tickets will remain non-refundable. Certain ticket types may be non-refundable even when the schedule change is over 4 hours.
- Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the airlines.
Ticket/Services Processing Errors/Issues Disclaimer
- Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) is not responsible for any tickets/services that could not be processed due to inaccurate and/or incomplete verification of credit card information, or due to other technical mal-function with our systems. If we are unable to contact you, we reserve the right to cancel your booking. We will send an e-mail advising you of the cancellation and this will serve as the final notification. Please note, Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) will not be responsible for any fare increase if you decide to rebook the itinerary.
Human errors of customer service agent's errors
- If any of our agents makes a mistake or any human error is made in the booking process we shall make reasonable attempts to rectify these errors at the time of occurrence. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) stands committed to providing compensation up to a maximum of the entire service fees that Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) has collected for that booking in addition to a EUR 10 free coupon as redemption towards purchases from Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) in the future. You must notify us of errors within 24 hours of receiving your itinerary. Beyond this 24 hour period, Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) will not be responsible for these errors.
Itinerary Re-confirmation
- It is the responsibility of the passenger who has booked with us to review and reconfirm names, dates, flight numbers, airlines, routing including any airport changes are in accordance and acceptance of the passenger. If you discover any discrepancy or you don't agree, you are requested to immediately contact Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) over phone not over 4 hours from the time booking is made.
- If we don't hear from you within 4 hours we shall consider the booking you have made to be acceptable to you and we do not assume any liability thereafter for any changes whatsoever.
- You are requested to review and save the itinerary.
Vacation Package Rules & Regulations
- Packages (Flight + Hotel)
  1. till 30 days before departure 30%
  2. from 29 till 22 days before departure 40%
  3. from 21 till 15 days before departure 50%
  4. from 14 till 07 days before departure 70%
  5. from 06 till 01 days before departure 85%
  6. departure's day or no show – 95-100%
- Flight tickets/Charter flights
  1. Non-refundable or depending cancellation’ policies of the companies
- Last minute
  1. till 30 days before departure 50%
  2. from 29 till 22 days before departure 55%
  3. from 21 till 15 days before departure 65%
  4. from 14 till 07 days before departure 75%
  5. from 06 till 01 days before departure 85%
  6. departure's day or no show – 95%
- Cruises
  1. till 60 days before departure 25%
  2. from 59 till 25 days before departure 35%
  3. from 24 till 15 days before departure 50%
  4. from 14 till 08 days before departure 75%
  5. from 08 till 01 days before departure 85%
  6. departure's day or no show – 95%
- Hotel
  1. till 60 days before departure 10%
  2. from 59 till 25 days before departure 25%
  3. from 24 till 15 days before departure 50%
  4. from 14 till 08 days before departure 75%
  5. !!! from 08 till 01 days before departure 85%
  6. check-in's day or no show – 90%
- High season & fair
  1. till 60 days before departure 25%
  2. from 59 till 30 days before departure 60%
  3. from 29 till days departure's day or no show – 100%
- Apartments & Villas
  1. till 60 days before departure 30%
  2. from 59 till 25 days before departure 40%
  3. from 24 till 15 days before departure 70%
  4. from 14 till 08 days before departure 80%
  5. departure's day or no show – 90%
- Safari
  1. till 60 days before departure 25%
  2. from 59 till 15 days before departure 50%
  3. from 14 till 08 days before departure 80%
  4. departure's day or no show – 90%
- Individual Tours
  1. till 60 days before departure 10%
  2. from 59 till 25 days before departure 35%
  3. from 24 till 15 days before departure 60%
  4. from 14 till 08 days before departure 80%
  5. departure's day or no show – 90%
- Bus tickets/bus tours
  1. till 60 days before departure 5%
  2. from 59 till 25 days before departure 25%
  3. from 24 till 15 days before departure 50%
  4. from 14 till 08 days before departure 75%
  5. departure's day or no show – 90%
- Private jet, Helicopter, Yacht
  1. till 60 days before departure 10%
  2. from 59 till 25 days before departure 35%
  3. from 24 till 15 days before departure 50%
  4. from 14 till 08 days before departure 75%
  5. departure's day or no show – 100%
- Car Rental & Exclusive Cars
  1. till 60 days before departure 10%
  2. from 59 till 25 days before departure 30%
  3. from 24 till 15 days before departure 50%
  4. from 14 till 08 days before departure 75%
  5. departure's day or no show – 90%
- Transfers and other travel components
  1. till 60 days before departure 10%
  2. from 59 till 25 days before departure 30%
  3. from 24 till 15 days before departure 50%
  4. from 14 till 08 days before departure 75%
  5. departure's day or no show – 90% Event tickets etc Non-refundable
- Please, note that cancellation’ policies maybe various, depending on travel services’ provider, special events & fairs, high season etc. Please, contact us regarding cancellation policy concerning your travel request.
- The Vacation Package Terms and Conditions supersede any individual product’s terms and conditions. The Airline Ticket Terms and Conditions, the Hotel Terms and Conditions, the Car Rental Terms and Conditions, and the Attractions and Services Terms and Conditions supplement any area not covered by the Vacation Package Terms and Conditions. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) reserves the right to modify the Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) Vacation Package Terms and Conditions at any time without notice. In the event that the Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) Vacation Package Terms and Conditions change, the modified terms will go into effect on the date when posted on this website. Please take note, that the amended terms and conditions, including but not limited to, change and cancellation policies as shown below shall take precedence over any previously published and conflicting applicable policies and terms and conditions to any individual travel product included in the Vacation Package
- All prices are displayed in Euro (EUR).
- At all times throughout the trip a government-issued photo ID is required for security checks at airports, hotels, car rental locations, attractions, and other travel related products so deemed by suppliers.
- In addition to the required government-issued ID as stated above, proof of citizenship is required for international travel. Please note that it is your sole responsibility to provide the proper documents. For any questions you may contact the corresponding local consulate of the countries to which you are traveling. You will not be entitled to any refunds whatsoever if travel with improper travel documents and thus resulting in denied boarding, delayed travel, or unused portions of your Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) Vacation Package.
- All travelers on one a single booking record (if more than one passenger) must travel on the same itinerary. Upon completion of booking, individual passengers cannot be added to, and/or deleted from any Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) Vacation Package.
- Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) reserves the right to correct errors in any advertised price prior to your departure.
- Each portion of your Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) Vacation Package is provided by the respective airline, hotel, rental car company and other travel service providers (each a "Travel Supplier"). In the event that a Travel Supplier is canceling a portion of your Vacation Package, we will, at your request, try to obtain alternative arrangements, however, we will not be responsible for the performance of the Travel Supplier and/or for the reimbursement of money paid by you (and/or any incidental or consequential or other damages) if the Travel Supplier fails to perform its obligations.
- Frequent traveler points and/or miles may or may not be available for any portion of a Vacation Package.
- Upon completion of your Vacation Package booking, your reservations cannot be transferred or changed to another name or destination without cancellation/re-booking fees
Vacation Pricing, Taxes/Fees, & Payment:
- Prices and availability are valid only in conjunction with a Vacation Package in its entirety, and do not apply to any single portion thereof. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel), due to contractual requirements, is not able to provide you with a breakdown of the cost for each portion of your Vacation Package booking.
- Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) Vacation Package prices include all taxes and fees applicable to airfare, hotel accommodation, car rentals and activities of your Vacation Package. Additional fuel, security, baggage, seat reservation, hotel incidental, and other applicable service surcharges may apply which will be charged by the respective Travel Supplier at time of check-in. You are solely responsible for any such additional surcharges due to the Travel Supplier; if you have any questions about such surcharges, please contact the respective Travel Supplier directly. Government entry/exit fees may apply, depending on your destination.
- Prices quoted for your Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) Vacation Package do not include liability insurance, collision damage waiver, personal accident insurance, personal effects protection, drop-off charges, gas, child safety seats, sky racks; incidental room charges at the hotel (telephone, movies, energy surcharges and any applicable increases in taxes). All such charges must be paid at the car rental pick-up location and/or at the check-in counter at the hotel.
- Payment must be made in full at the time of booking or divided, according to personal agreement. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) accepts Visa, MasterCard, Bank wire transfer & cash payments.
- You, herewith, authorize Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) and its authorized third party to process the charge to the credit card you provide to us for the total amount of the Vacation Package booking.
- You will be required by Travel Suppliers to present a valid credit card at the time of check-in at the hotel and/or at the pick-up location of the car rental company to provide confirmation of authorized card usage and/or to secure any additional charges. The cardholder must be a traveler listed on the booking
Vacation Changes and Cancellations:
General Policies:
- You must call Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) prior to departure to change or cancel any Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) Vacation Package bookings. Please do not call Travel Suppliers.
- Once a package is booked, some or all of the components may be non-refundable. Packages can only be cancelled according to the cancellation rules of each individual travel product component forming the package.
- You shall be responsible for any and all cancellation fees assessed by Travel Suppliers, applicable for airline tickets, hotel reservations, car rental bookings and other travel services.
- Any cancellation or change to one travel product component of the package cannot be done without the appropriate change of the others travel product components.
- All change fees must be paid in full at the time of change with the original form of payment.
- Within forty eight (48) hours of departure, no changes are allowed and no refunds will be made.
- Upon commencement of your trip no changes are allowed and no refunds will be made for early check-out and/or car rental return, and/or for any unused portion of the Vacation Package.
- Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel)Travel’s penalties for changes and cancellation are EUR 50.00 per package in addition to applicable air, hotel, car, and any other travel product component associated penalties outlined at the time of the booking. Any changes to your Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) Vacation Package are subject to the following fees:
- 1. 1. EUR50.00 change fee per package.
  2. 2. Any other change fee assessed by Travel Suppliers (change fees may vary by Travel Supplier and may be higher during peak season travel)
  3. 3. Any increase in price resulting from a change.
- In the event that portion of your Vacation Package is refundable, the refundable portion thereof will be refunded less any cancellation fee. The cancellation fee as shown below is determined by the date of cancellation of your Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) Vacation Package:
- 1. 1. EUR50.00 cancellation fee per package for cancellations made more than seventy -two (72) hours prior to departure in addition to applicable airline, hotel, and car cancellation fees.
  2. 2. 100% of package price will be forfeited for cancellations made within seventy-two (72) hours prior to departure. No refund will be made for any unused or partially used portions of the Vacation Package.
- The departure date is defined as starting at 12:01am Eastern Time on the day on which the first portion of your Vacation Package is booked.
Air Component Policies:
- Airline Ticket Terms and Conditions include various rules and restrictions which applying to your airline ticket(s).
- Any and all changes are subject to availability, limitations and restrictions determined by Travel Suppliers (availability may be very limited during peak travel periods).
- Most air tickets are not changeable/transferable & non-refundable.
- Origin and destination cities for any Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) Vacation Package cannot be changed.
- No changes are allowed to the number of passengers
Hotel Component Policies:
- Hotel Terms and Conditions include various rules and restrictions that apply to your hotel booking.
- Hotel properties cannot be changed, however, room category changes may be allowed in certain cases, call Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) to inquire of such changes.
- For certain hotels, once your booking is confirmed, your reservation may be non-refundable in its entirety, check cancellation/change policy for the hotel prior to booking.
- Car Rental Component Policies:
- Car Terms and Conditions include various rules and restrictions that apply to your car rental reservation.
- Booked car categories cannot be downgraded (i.e., mid-size to economy).
- No refunds will be made for unused car rentals, in part or in its entirety whatsoever.
- Extra charges, including but not limited to fuel, fuel plans; optional collision damage, personal injury, theft and/or other protection plans, airport assessed taxes and fees, overtime and drop off charges, children's safety seats, ski racks and other optional items, if any, are subject to direct payment by you to the car rental company at the car pick-up location.
- Activities Component Policies:
- Activities Terms and Conditions include various rules and restrictions that apply to your activities’ booking.
- 1. Responsibility: Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) makes arrangements with third-party vendors for tour and package services and accommodations, including air transportation, lodging, and car rental (each a 'Travel Supplier'). Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) is not an agent of the customer or of the Travel Supplier providing travel related services. By using this website, the customer waives any claim against Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) , its subsidiaries or affiliates, and any of such party's officers, directors, agents, contractors, or employees, and expressly agrees that neither Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) nor any of its subsidiaries, affiliates, officers, directors, agents, contractors or employees, shall be held liable for
  2. 1. Any loss of or damage to property or injury to any person caused by reason of any defect, negligence, or other wrongful act of omission of, or any failure of performance of any kind by any other transportation company, vendor, or supplier;
  3. 2. Any inconvenience, loss of enjoyment, mental distress or other similar matter;
  4. 3. Any delayed departure, missed connections, substitutions of accommodations, terminations of service, or changes in fares and rates;
  5. 4. Any cancellation or double booking of reservations or tickets beyond the reasonable control of Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) ;
  6. 5. Any claim of any nature arising out of or in connection with air or other transportation, services, or other features performed or occurring in connection with any package component.
  7. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) strongly recommends the purchase of travel insurance which may help to recover certain change and cancellation fees. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) recommends purchasing travel insurance from our travel insurance provider by adding trip protection to your Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) Vacation Package. Travel insurance pay outs are subject to limitations of coverage. For more information regarding available benefits or coverage, you may contact our office. Changes to your travel plans may require changes to your coverage. In the event your plans change, please contact our Travel Insurance Provider to confirm that the coverage of your policy is adequate.
Documents:
- Electronic confirmation and documentation will be sent to the E-mail address on record unless otherwise stated.
AUTHORITY TO SEND COMMUNICATION
- By approving this transaction you are authorizing Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) to send you communication in the form of E-mail, postal mail, instant messaging, phone call and any other form of electronic or paper communication. These communications will be primarily for customer service and may include special offers from time to time.
COPYRIGHT AND TRADEMARK NOTICES
- © 2011 Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel). All rights reserved. Copyright for all material appearing on the Site is owned by Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel). Persons accessing the Site are authorized to view, copy, and print material from the Site for information purposes only. Any other use of this material is restricted to non-commercial purposes and must include this copyright notice. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) owns the following Trademarks and Servicemarks appearing on this Site: Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel), Alice Travel, Eden-Mediterranean Cargo Logistics GmbH, vip-777, vip-777.com, alice-travel, alice-travel.com, alice-travel.ru, alice-travel.org, alice-travel.net, alice-travel.info, alice-travel.mobi, alice-travel.tv, alice-travel.ru, alice-travel.eu, alice-travel.de, and servicemarks for all other products and services appearing on the Site are the trademarks and servicemarks of their respective owners.
DISPUTE RESOLUTION
- Any dispute relating in any way to your visit to this Site shall be submitted to confidential arbitration in the Frankfurt/Main Court. Before resorting to this alternative, we strongly encourage you to first contact us directly to seek a resolution by emailing us at info@vip-777.com
- Arbitration under this agreement shall be conducted under the rules then prevailing of the Germany Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
- To the extent you have in any manner violated or threatened to violate the Site's intellectual property rights, Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) may seek injunctive or other appropriate relief in Frankfurt/Main Court, Germany, and you consent to exclusive jurisdiction and venue in such courts.
REGISTERED SELLER OF TRAVEL
- Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) .com is a registered seller of travel services in Germany: HRB 54364. Any questions or comments about the Site should be emailed to feedback@vip-777.com
Terms of Service (VIP) Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) - Alice Travel
- Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) - Alice Travel offers the VIP-service in the majority airports of the world. Having taken advantage of our services you have an opportunity to pass comfortably all formalities connected with departure or an arrival at the airports.
Services granted at the airports for VIP-passengers
- Meet & Assist / Meet & Greet - The meeting and escorting by a highly qualified multilingual specialist, during aircraft embarkation and disembarkation procedures. Passenger transportation to/from aircraft Porter’ service, loading/unloading of luggage and carrying luggage Preflight waiting in the comfortable VIP lounges Local and national Телephone communication services:- Факс, photocopy facility and Wireless Internet Connection Fast Track - escort service through specially allocated: Ticketing, Check-in, Passport, customs, Tax Free and baggage checkpoints Non-standard VIP procedures offered by airports – please, contact our managers for more special information.
Terms for booking the VIP services in airports
- Booking requests for VIP services are accepted for 72-48 hours before arrival/departure (depending on the airport & local time of destination’ airport!) Booking requests for VIP services, submitted less than 48-24 hours before arrival/departure (depending on the airport & local time of destination’ airport!) are urgent requests. The extra charge for urgent demand of VIP services - 50%(depending on the airport). Booking requests for VIP services and date/time changes with a date for Saturday, Sunday and Monday are accepted till 12:00 at Friday (local time of destination’ airport!) Pay attention that in the different airports of the world there are various terms & booking conditions, therefore, we ask you to book the VIP services beforehand!
Conditions for booking the VIP services in airports:
- Booking requests for VIP services are accepted in written form only (!) by Fax: +49 69 408 997 69 or Е-mail: VIP@alice-travel.com The request for VIP services should contain the following information: names and surnames of served persons, citizenship; departure/arrival date, flight number, departure/arrival time; the contact information of the VIP customer and person/company requested services; airport of arrival/departure; VIP Lounge (requested or not); credit card data for full advance payment of services (card number, expiry date, CCV – 3 last figures on a backside of credit card, surname and name of the credit card’ holder (necessarily that the holder of a credit card should be one of VIP persons). For permanent customers or companies contractually working with our company – special conditions).
Important Information:
- 1. 2. All rates are subject to change without previous notice!
  2. 3. Extra charge for services from 08:00pm till 08:00am (depending on airport) – 25%- 50%
  3. 4. Extra charge for services from Saturday 06:00pm till midnight on Sunday & on Public holidays (depending on airport) – 25%-50%.
  4. 5. Extra charge for Last Minute bookings (less than 24 hours) (depending on airport) – 50%
  5. 6. At time of booking, please, check the rates with our company.
  6. 7. Pre-payment 100% for all VIP services in airports.
  7. 8. Cancellation terms:
  8. Until 96 hours (local time of airport, arrival/departure) – free of charge
  9. 96 hours – 72 hours (local time of airport, arrival/departure) – 20%
  10. 72 hours – 48 hours (local time of airport, arrival/departure) – 35%
  11. 48 hours – 24 hours (local time of airport, arrival/departure) – 60%
  12. Less than 24 hours (local time of airport, arrival/departure) or no-show – 100%
  13. All booking must be guaranteed by valid credit card (VISA or MasterCard only)
- Contacts
  1. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) - Alice Travel
  2. Flinschstr. 2-4 - 60388 Frankfurt am Main - Germany
  3. Tel: +49 69 770 622 700 Fax: +49 69 770 622 760
  4. E-mail: info@vip-777.com

Allgemeine Geschäftsbedingungen

Inhaltsverzeichnis

Einleitung zu den Allgemeinen Geschäftsbedingungen (AGB) von Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel)
Abschnitt 1: Richtlinien und Einschränkungen
Abschnitt 2: Nutzung unseres Services
Abschnitt 3: Bestätigung einer Buchung
Abschnitt 4: Zahlung
Abschnitt 5: Stornierung oder Änderung einer Buchung
Abschnitt 6: Spezifische Bedingungen für Reiseleistungen
A. Unterkünfte
B. Flüge
C. Mietwagen
D. Aktivitäten
E. Pauschalreisen
I. Definierte Wörter/Sätze
II. Ihre Pauschalreise
III. Buchungen
IV. Preise
V. Stornierungen und Änderungen durch Sie
VI. Stornierung und Änderungen durch Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel)
VII. Verantwortung von Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel)
VIII. Preisminderung und Schadensersatz
IX. Insolvenzschutz
ANHANG 1 – FORMBLATT FÜR PAUSCHALREISEN
Ihre wichtigsten Rechte gemäß der Richtlinie (EU) 2015/2302
ANHANG 2 – FORMBLATT ZUR UNTERRICHTUNG DES REISENDEN IM FALL VON VERBUNDENEN REISELEISTUNGEN GEMÄSS DEN PAUSCHALREISEVERORDNUNGEN
Wichtige Informationen zu verbundenen Reiseleistungen
Weiterführende Informationen zum Insolvenzschutz
Abschnitt 7 – Auslandsreisen
Abschnitt 8 – Haftung
Abschnitt 9 – Bewertungen, Kommentare und Fotos
Abschnitt 10 – Richtlinie und Hinweise zu geistigem Eigentum
Abschnitt 11 – Datenschutz und Ihre persönlichen Daten
Abschnitt 12 – Kontaktaufnahme und Beschwerden
Abschnitt 13 – Allgemeines

Einleitung zu den Allgemeinen Geschäftsbedingungen (AGB) von Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel)

Letzte Überarbeitung: 07.08.2025

Herzlich willkommen bei vip-777.com (“Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel)”. Wir bedanken uns, dass Sie sich die Zeit nehmen, unsere Allgemeinen Geschäftsbedingungen (AGB) zu lesen. Diese AGB bilden zusammen mit Ihrer Buchungsbestätigungs-E-Mail (nachfolgend „Buchungsbestätigung“ genannt) die rechtlichen Grundlagen, zu denen wir Ihnen unsere Concierge-, VIP- und Reisedienstleistungen anbieten. Die AGB regeln auch jegliche Kommunikation oder Interaktionen, die zwischen Ihnen und Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) über unsere Dienste stattfinden.

Bitte beachten Sie: Sie müssen diese AGB akzeptieren, um unsere Dienstleistungen in Anspruch nehmen oder Buchungen vornehmen zu können. Sollten Sie diesen Bedingungen nicht zustimmen, nutzen Sie bitte weder unseren Service noch führen Sie Buchungen über Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) durch.

Wir behalten uns das Recht vor, diese AGB jederzeit zu ändern, um unseren Service zu verbessern, rechtliche, regulatorische oder steuerliche Anforderungen zu erfüllen, oder Änderungen an unseren Geschäftsprozessen widerzuspiegeln. Änderungen, die Ihre Rechte oder Pflichten wesentlich beeinflussen, teilen wir Ihnen im Voraus mit, es sei denn, dringende rechtliche oder sicherheitsbezogene Gründe machen eine sofortige Anpassung erforderlich. Die aktuelle Version der AGB finden Sie immer mit dem Datum der letzten Überarbeitung oben in diesem Dokument.

Ihre fortgesetzte Nutzung unseres Services nach einer Änderung der AGB gilt als Zustimmung zu den aktualisierten Bedingungen. Sollten Sie mit den Änderungen nicht einverstanden sein, stellen Sie bitte die Nutzung unseres Services ein. Für bestehende Buchungen gelten weiterhin die AGB, die zum Zeitpunkt der Buchung gültig waren. Wir empfehlen Ihnen, diese AGB zu speichern oder auszudrucken.

Begriffsdefinitionen

„Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel)“, „wir“, „uns“ oder „unser“: Bezeichnet Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel), Anbieter von Reise-, Concierge- und VIP-Dienstleistungen.
„Service“: Bezeichnet unsere Websites, Online-Tools, mobilen Apps und alle darüber angebotenen Dienstleistungen.
„Kunden“ oder „Sie“: Bezeichnet die Nutzer unserer Dienstleistungen oder Reisende, die Buchungen über Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) vornehmen.
„Reiseanbieter“: Bezeichnet die Partner oder Anbieter, die die gebuchten Leistungen direkt erbringen, wie Fluggesellschaften, Hotels, Mietwagenanbieter oder andere Dienstleister.

Wir freuen uns darauf, Ihnen mit Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) ein erstklassiges und stressfreies Reiseerlebnis zu bieten. Vielen Dank, dass Sie sich für uns entschieden haben!

Abschnitt 1: Richtlinien und Einschränkungen

Zusätzlich zu diesen Allgemeinen Geschäftsbedingungen (AGB) unterliegen Ihre Buchungen bei Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) auch den Richtlinien und Einschränkungen der jeweiligen Reiseanbieter, die Ihnen die gebuchten Leistungen zur Verfügung stellen. Diese können beispielsweise die Beförderungsbedingungen von Fluggesellschaften, die allgemeinen Geschäftsbedingungen von Unterkünften oder Mietverträge von Autovermietungen umfassen.

Akzeptanz von Richtlinien und Einschränkungen

Um eine Buchung vorzunehmen, müssen Sie die spezifischen Richtlinien und Einschränkungen des von Ihnen ausgewählten Reiseanbieters akzeptieren. Diese umfassen, sind aber nicht beschränkt auf:

Zahlung fälliger Beträge,
Regelungen zur Erstattungsfähigkeit,
Gebühren und Steuern,
Verfügbarkeitsbeschränkungen,
und die Nutzung von Tarifen oder Dienstleistungen.

Die geltenden Richtlinien und Einschränkungen werden Ihnen vor Abschluss der Buchung mitgeteilt und durch Bezugnahme in diese AGB einbezogen.

Konsequenzen bei Verstößen

Im Falle eines Verstoßes gegen die Richtlinien und Einschränkungen eines Reiseanbieters kann Ihre Buchung storniert und der Zugang zu den entsprechenden Reiseleistungen verweigert werden. In solchen Fällen:

Verfall von Zahlungen: Bereits geleistete Zahlungen können verfallen.
Zusätzliche Kosten: Wir werden Ihnen weitere Beträge mitteilen, die uns oder dem Anbieter durch Ihren Verstoß entstehen.

Zahlungsabwicklung

Wenn die Zahlung zum Zeitpunkt der Buchung erfolgt, kann Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) in bestimmten Ländern für die Zwecke der Bereitstellung der Reiseleistung als Reiseanbieter auftreten. Dies gilt insbesondere für Reiseleistungen, die innerhalb der Europäischen Union gemäß den Artikeln 28 und 306–310 der EU-Mehrwertsteuerrichtlinie (2006/112/EG) erbracht werden. In diesen Fällen gelten die allgemeinen Geschäftsbedingungen des jeweiligen Reiseanbieters als Teil der Richtlinien und Einschränkungen.

Ihre Verantwortung

Es liegt in Ihrer Verantwortung sicherzustellen, dass Sie die Richtlinien und Einschränkungen des Reiseanbieters verstehen und einhalten. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) übernimmt keine Haftung für Nachteile oder zusätzliche Kosten, die durch Verstöße gegen diese Bedingungen entstehen.

Bitte lesen Sie die jeweiligen Richtlinien und Einschränkungen sorgfältig, bevor Sie eine Buchung abschließen, um sicherzustellen, dass alle Anforderungen erfüllt sind.

Abschnitt 2: Nutzung unseres Services

Unsere Regeln

Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) stellt Ihnen unseren Service bereit, um Ihnen bei der Suche nach Informationen zu Reiseleistungen und der Buchung dieser Leistungen zu helfen.

Vertragsschluss: Mit Ihrer Bestätigung unseres Angebots erhalten Sie einen sicheren Bezahlungslink. Mit Ihrer Vorauszahlung schließen Sie einen Geschäftsbesorgungsvertrag mit uns ab. Dieser Vertrag unterliegt keinem Widerrufsrecht.

Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) bietet Ihnen eine Vielzahl an Reiseoptionen, jedoch keine vollständige Liste aller verfügbaren Angebote. Reiseleistungen, die über Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) verfügbar sind, können auch über andere Vertriebskanäle gebucht werden.

Nutzungsbedingungen

Sie stimmen den folgenden Bedingungen zu:

Mindestalter: Sie müssen mindestens 18 Jahre alt und geschäftsfähig sein.
Einhaltung von Gesetzen: Sie nutzen unseren Service in Übereinstimmung mit geltenden Gesetzen und diesen AGB.
Wahrheitsgemäße Angaben: Alle von Ihnen bereitgestellten Informationen müssen korrekt, aktuell und vollständig sein.

Falls Sie im Namen anderer Personen buchen:

Sie holen deren Zustimmung ein, bevor Sie in deren Namen handeln.
Sie informieren diese Personen über die geltenden Nutzungsbedingungen und stellen sicher, dass sie diesen zustimmen.
Sie sind verantwortlich für die Zahlung aller fälligen Beträge sowie für Änderungs- und Stornierungsanfragen.

Unzulässige Handlungen

Sie verpflichten sich, folgende Handlungen zu unterlassen:

Falsche oder betrügerische Buchungen vorzunehmen.
Inhalte unseres Services mit automatisierten oder manuellen Mitteln zu überwachen, zu kopieren oder darauf zuzugreifen.
Sicherheitsmaßnahmen unseres Services zu umgehen.
Aktionen durchzuführen, die eine unverhältnismäßige Belastung unserer Infrastruktur verursachen.
Deep-Links auf Teile unseres Services zu setzen oder Teile unseres Services in andere Webseiten zu integrieren („Framing“, „Mirroring“).

Wir behalten uns das Recht vor, bei Verstößen gegen diese Bedingungen oder aus anderen triftigen Gründen den Zugriff auf unseren Service zu verweigern. Wir können zudem jederzeit Änderungen und Verbesserungen an unserem Service vornehmen.

Sortierung von Suchergebnissen

Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) bietet eine breite Palette von Reiseoptionen an. Suchergebnisse werden standardmäßig sortiert.

Buchungsprozess

Auswahl und Abschluss: Wählen Sie Ihre Reiseleistungen aus, fügen Sie die erforderlichen Daten hinzu und schließen Sie den Buchungsvorgang mit einem Klick auf „Jetzt kaufen“ ab. Damit erteilen Sie uns den Auftrag, die gebuchten Leistungen zu vermitteln.
Vertragsbindung: Mit dem Klick auf „Jetzt kaufen“ gehen Sie einen bindenden Vertrag mit dem Reiseanbieter sowie einen Geschäftsbesorgungsvertrag mit Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) ein.
Fehlerkorrektur: Sie können den Buchungsvorgang jederzeit vor Abschluss abbrechen, um Eingabefehler zu erkennen und zu korrigieren.

Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) gewährleistet für verbundene Reiseleistungen den gesetzlich vorgeschriebenen Insolvenzschutz, sofern Zahlungen an uns geleistet wurden.

Ihre Verantwortung

Bitte nutzen Sie unseren Service gewissenhaft und in Übereinstimmung mit diesen Bedingungen. Beachten Sie, dass Verstöße zu Einschränkungen oder Sperrungen Ihres Zugangs führen können.

Abschnitt 3: Bestätigung einer Buchung

Ihre Buchung wird mit dem Erhalt der Bezahlung von uns angenommen. Zu diesem Zeitpunkt kommt ein verbindlicher Vertrag zwischen Ihnen und Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) über die gebuchten Reiseleistungen zustande.

Inhalt der Buchungsbestätigung

Ihre Buchungsbestätigung enthält alle wesentlichen Elemente Ihrer Buchung, einschließlich:

der Beschreibung der gebuchten Reiseleistung(en),
des Gesamtpreises und
der relevanten Informationen zu Ihrer Reise.

Versand der Buchungsbestätigung

Wir senden Ihnen die Buchungsbestätigung sowie alle relevanten Reisedokumente an die E-Mail-Adresse, die Sie bei der Buchung angegeben haben.

Prüfen der Buchungsdetails

Bitte überprüfen Sie die Angaben in der Buchungsbestätigung umgehend auf ihre Richtigkeit. Sollten Fehler oder Unstimmigkeiten auftreten, setzen Sie sich bitte unverzüglich mit uns in Verbindung, damit diese korrigiert werden können.

Aufbewahrung und Speicherung

Wir speichern Ihre Buchungsbestätigung sowie die zum Zeitpunkt der Buchung geltenden Nutzungsbedingungen in unserem System. Es liegt in Ihrer Verantwortung, eine Kopie der aktuellen Buchungsbestätigung und Nutzungsbedingungen für Ihre Unterlagen zu speichern oder auszudrucken, da sie wesentliche Informationen zu Ihrer Buchung enthalten.

Hinweis: Ihre Buchungsbestätigung dient auch als Nachweis über die Details Ihrer Vereinbarung mit dem Reiseanbieter und den Umfang der gebuchten Reiseleistungen.

Abschnitt 4: Zahlung

Preise

Der Preis der Reiseleistungen entspricht dem über unseren Service veröffentlichten Betrag, sofern kein offensichtlicher Fehler vorliegt. Preise für Reiseleistungen sind dynamisch und können sich jederzeit ändern. Bereits angenommene Buchungen sind jedoch nicht von späteren Preisänderungen betroffen, außer bei einem offensichtlichen Fehler.

Sollte ein solcher Fehler vorliegen, haben Sie die Möglichkeit, Ihre Buchung durch Zahlung des korrekten Preises aufrechtzuerhalten, oder wir stornieren Ihre Buchung ohne Stornierungsgebühr. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) ist nicht verpflichtet, Reiseleistungen zu einem fehlerhaften Preis anzubieten, wenn der Fehler für Sie bei Anwendung vernünftiger Maßstäbe hätte erkennbar sein müssen.

Zusätzliche Buchungsgebühren (z. B. bei Flügen) werden während des Buchungsvorgangs gesondert ausgewiesen. Diese Gebühren werden nicht erstattet, es sei denn, eine Stornierung beruht auf von uns zu vertretenden Umständen.

Zahlungsarten

Reiseleistungen wie Flüge, Unterkünfte, Mietwagen oder Aktivitäten können per Kreditkarte oder – sofern verfügbar – per Banküberweisung bezahlt werden. Die verfügbaren Zahlungsmethoden sowie eventuelle zusätzliche Kosten werden während des Buchungsvorgangs angezeigt.

Bei der Auswahl der Zahlungsmethode „Kreditkarte“ ermächtigen Sie uns ausdrücklich, den Betrag im Namen von Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) von Ihrer Kreditkarte einzuziehen.

Steuern und Abgaben

Die angezeigten Preise können bereits Steuern (z. B. Mehrwertsteuer, Belegungssteuer) enthalten. Eventuelle zusätzliche lokale Abgaben wie Ortstaxen werden separat angegeben und können variieren.

Die Höhe der Steuern und Abgaben kann sich bis zum Datum Ihres Aufenthalts ändern. In diesem Fall müssen Sie den höheren Steuersatz zahlen.

Zahlungsabwicklung

Die Zahlungsabwicklung muss durch Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) erfolgen.

Währungsumrechnung

Alle Währungsumrechnungen basieren auf öffentlichen Wechselkursen, die sich ändern können. Angezeigte Umrechnungsraten dienen nur zu Informationszwecken und können von den tatsächlichen Abrechnungen abweichen.

Bankgebühren

Bitte beachten Sie, dass Ihr Kreditkarteninstitut möglicherweise Gebühren für internationale oder grenzüberschreitende Transaktionen sowie Währungsumrechnungen erhebt. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) übernimmt keine Verantwortung für diese Gebühren oder schwankende Wechselkurse.

Alternative Zahlungsmethoden

Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) kann alternative Zahlungsanbieter einbinden, deren Nutzung auf eigenes Risiko erfolgt und deren Geschäftsbedingungen unterliegt. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) haftet nicht für Inhalte oder Handlungen solcher Anbieter.

Betrug und Missbrauch

Bei Verdacht auf Betrug, Missbrauch oder verdächtige Aktivitäten behalten wir uns vor:

alle zugehörigen Buchungen zu stornieren,
alle verbundenen Konten zu schließen,
rechtliche Schritte einzuleiten.

Kontaktieren Sie uns in solchen Fällen unter info@vip-777.com oder telefonisch, um Klarstellungen vorzunehmen.

Abschnitt 5: Stornierung oder Änderung einer Buchung

Stornierung oder Änderung durch Sie

Sie können Stornierungen oder Änderungen Ihrer Buchung (z. B. Reisedatum, Reiseziel, Ort des Reisebeginns, Unterkunft oder Verkehrsmittel) vornehmen, indem Sie uns über info@vip-777.com kontaktieren.

Bitte beachten Sie, dass Sie kein automatisches Recht auf Stornierung oder Änderung haben, sofern dies nicht ausdrücklich in den Richtlinien und Einschränkungen des jeweiligen Angebots gestattet ist. Diese werden Ihnen vor der Buchung zur Verfügung gestellt.

Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) kann für die Stornierung oder Änderung Ihrer Buchung Gebühren erheben. Die Höhe dieser Gebühren ist in den jeweiligen Richtlinien und Einschränkungen festgelegt. Sie erklären sich bereit, alle anfallenden Gebühren zu übernehmen.

Wenn Sie eine Änderung vornehmen, wird der neue Preis Ihrer Buchung basierend auf den zu diesem Zeitpunkt geltenden Tarifen berechnet, die höher sein können als bei Ihrer ursprünglichen Buchung. Je näher die Änderung am Abreisedatum liegt, desto höher können diese Preise ausfallen.

Wenn mehrere Personen in einer Buchung enthalten sind (z. B. mehrere Flugtickets), werden Stornierungsgebühren für jede betroffene Person berechnet.

Teilweise Stornierung oder Änderung

Sollten Sie nur einen Teil Ihrer Buchung ändern oder stornieren wollen, und der Partner dies erlaubt, können zusätzliche Bearbeitungsgebühren anfallen. Diese werden Ihnen vor Zustimmung zur Änderung oder Stornierung offengelegt.

Stornierung oder Änderung durch uns oder den Reiseanbieter

Falls Ihre Buchung storniert wird, weil:

die Zahlung nicht rechtzeitig eingeht oder
der Reiseanbieter aus operativen Gründen die Buchung nicht durchführen kann (z. B. bei Überbuchung oder Schließung der Unterkunft),

werden wir Sie so schnell wie möglich informieren. Wir bemühen uns in einem solchen Fall, alternative Optionen anzubieten oder eine Rückerstattung zu ermöglichen.

Rückerstattung

Alle Rückerstattungen erfolgen auf die Zahlungsmethode, die Sie bei der ursprünglichen Buchung genutzt haben. Die Rückerstattung wird durch die Partei vorgenommen, die die ursprüngliche Zahlung erhalten hat (Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel)).

Bearbeitungszeit: Die Bearbeitungszeit kann je nach Zahlungsanbieter variieren. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) übernimmt keine Verantwortung für Verzögerungen im Rückerstattungsprozess.
Nicht erstattungsfähige Gebühren: Von uns erhobene Service- oder Bearbeitungsgebühren sind nicht erstattungsfähig, sofern während des Buchungsvorgangs nichts anderes angegeben wurde.

Rückerstattung bei Pauschalreisen

Sollten Sie eine Pauschalreise stornieren, gelten die in Abschnitt 6F (Pauschalreisen) beschriebenen Bedingungen. Entsprechende Rückerstattungen unterliegen ebenfalls den gesetzlichen Regelungen gemäß den Bestimmungen für verbundene Reiseleistungen.

Bei Fragen zu Stornierungen oder Änderungen können Sie uns unter info@vip-777.com kontaktieren oder telefonisch unter +49 (0) 69 770 622 700 erreichen.

Abschnitt 6: Spezifische Bedingungen für Reiseleistungen

Allgemeine Informationen

Dieser Abschnitt enthält wichtige Informationen und spezifische Bedingungen zu den verschiedenen Arten von Reiseleistungen, die über unseren Service angeboten werden. Diese Bedingungen ergänzen unsere Richtlinien und Einschränkungen, die Ihnen vor der Buchung zur Verfügung gestellt werden. Bitte beachten Sie, dass die jeweiligen Richtlinien und Einschränkungen Vorrang haben, falls es Widersprüche zu den nachfolgenden allgemeinen Bedingungen gibt.

Jede Reiseleistung kann separat oder als Teil einer Pauschalreise (siehe Abschnitt 6E) gebucht werden und unterliegt den entsprechenden Regelungen.

A. Unterkünfte

Die Zimmerpreise (einschließlich aller anfallenden Steuern und Gebühren) werden Ihnen entsprechend angezeigt. Bitte beachten Sie, dass sich Steuern und Gebühren je nach gewählter Zahlungsoption unterscheiden können. Wechselkurse und Steuersätze können sich zwischen Buchung und Aufenthalt ändern.

Kaution

Einige Reiseanbieter verlangen beim Check-in eine Kreditkarte oder eine Kaution in bar zur Deckung von zusätzlichen Kosten, die während Ihres Aufenthalts anfallen können. Diese Kaution ist unabhängig von der Zahlung des Buchungsbetrags.

Nichtanreise für die erste Nacht

Falls Sie die erste Nacht Ihrer Buchung nicht antreten, aber für die folgenden Nächte einchecken möchten, informieren Sie uns bitte im Voraus. Ohne Benachrichtigung kann Ihre gesamte Buchung storniert werden. Rückerstattungen für Nichtanreisen unterliegen den Richtlinien des Reiseanbieters.

Mahlzeiten

Wenn Ihre Buchung Mahlzeiten umfasst, richtet sich deren Anzahl nach der Anzahl Ihrer Übernachtungen.

Vollpension: Beinhaltet Frühstück, Mittag- und Abendessen.
Halbpension: Beinhaltet Frühstück und entweder Mittag- oder Abendessen. Nicht in Anspruch genommene Mahlzeiten werden nicht rückerstattet.

B. Flüge

Die Richtlinien und Einschränkungen der Reiseanbieter von Flugreiseleistungen werden vor der Buchung zur Verfügung gestellt. Diese umfassen insbesondere:

Beförderungsbedingungen
Gepäck
Check-in
Reisedokumente

Wenn Sie unsere Unternehmensgruppe (die die Zahlung im Namen des Reiseanbieters entgegennimmt) für eine eigenständige Flugbuchung bezahlen, handeln wir als Vertreter dieses Reiseanbieters. Ihr Vertrag für den Flug kommt zwischen Ihnen und dem jeweiligen Reiseanbieter zustande. Der Preis und die Verfügbarkeit Ihres Fluges sind erst garantiert, wenn Ihr Kauf des Reiseservice abgeschlossen und Ihre Tickets ausgestellt sind.

Billigflüge

Bei bestimmten Flügen wurde der angezeigte Preis möglicherweise aus einer anderen Währung umgerechnet. Dadurch erhalten Sie lediglich einen geschätzten Preis in Ihrer Landeswährung. Der tatsächlich von der Fluggesellschaft berechnete Betrag kann aufgrund unterschiedlicher Wechselkurse von Banken und Kreditkarteninstituten abweichen. Der endgültige Betrag wird Ihnen vor Abschluss der Buchung genannt. Weitere Informationen zu Gebühren von Banken oder Kreditkarteninstituten finden Sie in Abschnitt 4 (Zahlung).

Einige Flüge mit Billigfluggesellschaften können nur direkt über die Fluggesellschaft geändert oder storniert werden. Wir erhalten möglicherweise keine Benachrichtigung über Änderungen, die Sie direkt bei der Fluggesellschaft vornehmen, oder über Flugplanänderungen seitens der Fluggesellschaft. Solche Änderungen sind möglicherweise nicht in Ihrem Reiseplan aufgeführt. Es wird empfohlen, Bestätigungs-E-Mails der Fluggesellschaft zu drucken, um stets aktuelle Informationen zu haben.

Allgemeine Geschäftsbedingungen für Flüge

1. Fluggesellschaften bestimmen ihre Flugpläne

Fluggesellschaften können Flugpläne aus verschiedenen Gründen ändern oder stornieren (z. B. mechanische Probleme oder schlechtes Wetter). Wir informieren Sie über alle uns von der Fluggesellschaft übermittelten Änderungen oder Stornierungen Ihres Reiseplans und helfen Ihnen bei der Prüfung Ihrer Optionen. Überprüfen Sie die geplante Abflugzeit immer vor Ihrer Reise.

2. Sitzplatzverfügbarkeit

Die Fluggesellschaften kontrollieren die Sitzplatzvergabe, und wir können keine Verfügbarkeit bestimmter Sitzplätze garantieren, auch wenn diese im Voraus gebucht wurden.

3. Hin- und Rückflüge

Wenn Sie einen Hin- und Rückflug buchen und den Hinflug nicht antreten, kann die Fluggesellschaft den Rückflug ohne Rückerstattung stornieren.

4. Sonder- oder Charterflüge

Details zu Fluggesellschaft, Flugplan, Flugzeugtyp oder Reiseplan sind nur Anhaltspunkte und können sich auch nach der Bestätigung ändern. Prüfen Sie vor der Buchung die entsprechenden Richtlinien.

5. Zusätzliche Gebühren

Einige Fluggesellschaften erheben zusätzliche Gebühren für Mahlzeiten, Gepäck oder Sitzplatzpräferenzen. Solche Informationen dienen nur der Orientierung und können von den Fluggesellschaften aktualisiert werden.

6. Beförderung von Kindern

o Kinder über 2 Jahre benötigen ein Ticket zum Kindertarif für Hin- und Rückflug.
o Kindern unter 2 Jahren wird ein Sitzplatz nur zugewiesen, wenn ein Ticket zum Kindertarif gebucht wurde.
o Unbegleitete Kinder unter 14 Jahren dürfen nur gemäß den Richtlinien der Fluggesellschaft fliegen.

Gefahrstoffe

Die Mitnahme von Gefahrstoffen an Bord ist generell verboten.

Kombinierte One-Way-Tickets

Statt eines Hin- und Rückflugtickets können Sie zwei One-Way-Tickets buchen. Diese bieten oft größere Flexibilität, unterliegen jedoch den individuellen Richtlinien der jeweiligen Flüge. Änderungen an einem der Flüge können Auswirkungen auf den anderen Flug haben, wofür zusätzliche Gebühren anfallen können. Wir informieren Sie, wenn Sie kombinierte One-Way-Tickets buchen, damit Sie eine fundierte Entscheidung treffen können.

Flugmeilen und Gutscheine

Flugmeilen und Gutscheine aus Treueprogrammen können nicht für Buchungen über unseren Service genutzt werden.

Durchführende Fluggesellschaften

Flüge werden manchmal von anderen Fluggesellschaften durchgeführt. Details zur ausführenden Fluggesellschaft finden Sie in Ihrem Reiseplan. Die Fluggesellschaft, die das Ticket ausstellt, berechnet den Flug und erscheint auf Ihrer Zahlungsabrechnung.

Nichtantritt oder Stornierung

Im Falle eines Nichtantritts oder einer Stornierung der Reise können Sie eine Rückerstattung von Flughafensteuern und -gebühren beantragen, die im Flugpreis enthalten sind. Kontaktieren Sie uns hierzu per E-Mail unter info@vip-777.com oder telefonisch unter +49 69 770 622 700. Wir leiten Ihren Antrag an die Fluggesellschaft weiter.

Entschädigung für Stornierungen, Nichtbeförderung und Verspätungen

Gemäß der Verordnung (EG) 261/2004 haben Sie möglicherweise Anspruch auf Entschädigung, wenn ein Flug storniert, verspätet oder Sie nicht befördert werden.

Haftung der Fluggesellschaft

Gesetze, internationale Übereinkommen und Richtlinien der Fluggesellschaft können die Haftung der Fluggesellschaft für Todesfälle, Körperverletzungen oder andere Schäden einschränken.

EU-Gemeinschaftsliste

Eine Liste der Luftfahrtunternehmen, denen der Flugbetrieb in der Europäischen Gemeinschaft untersagt ist, finden Sie gemäß den EU-Vorschriften hier.hier.

C. Mietwagen

Ihr Vertrag für den gebuchten Mietwagen kommt zwischen Ihnen und dem jeweiligen Reiseanbieter zustande.

Zahlung

Bei bestimmten Buchungen wird die Zahlung für die Mietwagenbuchung direkt vom Reiseanbieter und nicht von unserer Unternehmensgruppe in Rechnung gestellt.

Bei der Abholung Ihres Mietwagens ist eine gültige Kreditkarte durch Sie oder den Fahrer vorzulegen. Prüfen Sie vorab bei uns, welche Kreditkarten akzeptiert werden, da Debitkarten in der Regel nicht akzeptiert werden. Wir können während der Mietdauer eine Autorisierungsanfrage in Form einer Kaution an Ihr Kreditkarteninstitut stellen. Stellen Sie sicher, dass Ihr Kreditlimit hierfür ausreicht. Für einige größere Fahrzeugklassen können zwei Kreditkarten erforderlich sein.

Wenn diese Vorschriften nicht eingehalten werden, können wir Ihnen das Fahrzeug möglicherweise nicht zur Verfügung stellen. In solchen Fällen können Sie, vorbehaltlich der Richtlinien und Einschränkungen, bis zum vollen Preis der Mietwagenleistung verpflichtet werden.

Zusatzgebühren

Zusätzliche Gebühren können anfallen. Diese Gebühren umfassen beispielsweise:

Betankung
Winterreifen
Gebühren für zusätzliche Fahrer
Zusatzgebühren für junge Fahrer
Kindersitze
Überbringungs- und Abholgebühren

Bitte beachten Sie, dass wir und der Reiseanbieter nicht für die Zahlung solcher Zusatzgebühren verantwortlich sind. Anfragen für optionale Extras (z. B. Kindersitze) unterliegen der Verfügbarkeit und können nicht garantiert werden.

Im Falle von Diebstahl oder Beschädigung des Mietwagens kann eine Selbstbeteiligung anfallen, die an den Reiseanbieter zu zahlen ist. Die Höhe der Selbstbeteiligung variiert je nach Reiseanbieter und Anmietland. Durch die Buchung eines optionalen zusätzlichen Versicherungsschutzes können Sie die Selbstbeteiligung reduzieren oder eliminieren. Wir und der Reiseanbieter übernehmen keine Verantwortung für Selbstbeteiligungen oder den zusätzlichen Versicherungsschutz.

Kraftstoff ist in der Regel nicht im Mietpreis enthalten. Einige Reiseanbieter berechnen die Betankung bei der Rückgabe des Fahrzeugs. Sofern nicht anders vereinbart, muss der Mietwagen in derselben Filiale zurückgegeben werden, in der er abgeholt wurde.

Abholung und Nutzung von Mietwagen

Mindestalter der Fahrer: In der Regel müssen Fahrer zwischen 21 und 75 Jahre alt sein. Abweichungen sind je nach Reiseanbieter und Anmietland möglich. Fahrer unter 25 oder über 70 Jahre können zusätzliche Gebühren entrichten müssen.
Führerscheinanforderungen: Bei der Abholung muss ein gültiger Führerschein vorgelegt werden, der für die gemietete Fahrzeugkategorie ausgestellt ist. Bei internationalen Mieten können weitere Anforderungen gelten. Führerscheine, die nicht in lateinischer Schrift verfasst sind, erfordern einen internationalen Führerschein. In EU-Ländern benötigen Fahrer mit einem außerhalb der EU ausgestellten Führerschein ebenfalls einen internationalen Führerschein. Weitere Unterlagen wie ein Reisepass oder Adressnachweise können erforderlich sein.

In der Regel ist die Mitnahme des Mietwagens außerhalb des Anmietlandes oder auf Fähren nicht gestattet. Es können zusätzliche Einschränkungen gelten.

Stornierung von Buchungen und ungenutzte Miettage

Für Buchungen, die innerhalb von 6 Stunden vor der Abholung storniert werden, oder für ungenutzte Miettage werden keine Rückerstattungen angeboten.

D. Aktivitäten

Ihr Vertrag für gebuchte Aktivitäten kommt zwischen Ihnen und dem jeweiligen Reiseanbieter zustande.

Haftungsausschluss

Einige Reiseanbieter, die Aktivitäten anbieten, können von Ihnen verlangen, vor der Teilnahme an der gebuchten Reiseleistung einen Haftungsausschluss zu unterzeichnen. Dieser dient dazu, Risiken im Zusammenhang mit der Teilnahme an der Aktivität abzudecken.

Nichtübertragbarkeit und Rückerstattungen

Reiseleistungen der Art „Aktivitäten“ sind in der Regel nicht übertragbar. Es besteht kein Anspruch auf Rückerstattungen oder Änderungen, es sei denn:

Der Reiseanbieter storniert die gebuchte Aktivität, oder
Die Aktivität ist Teil einer Pauschalreise, und die entsprechenden Rechte ergeben sich aus Abschnitt 6E (Pauschalreisen).

Wir empfehlen Ihnen, die Richtlinien und Einschränkungen des jeweiligen Reiseanbieters vor der Buchung sorgfältig zu lesen, um Missverständnisse zu vermeiden.

E. Pauschalreisen

I. Definierte Wörter/Sätze

In diesem Abschnitt gelten folgende Definitionen:

„Verbundene Reiseleistung“ Bezeichnet mindestens zwei verschiedene Arten von Reiseleistungen, die für dieselbe Reise oder denselben Urlaub erworben wurden und keine Pauschalreise darstellen. Diese führen zum Abschluss separater Verträge mit den einzelnen Reiseanbietern, wenn Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) Folgendes ermöglicht:
(a) Die getrennte Auswahl und Bezahlung jeder Reiseleistung bei einem einzelnen Besuch oder Kontakt mit unserer Verkaufsstelle; oder
(b) Die gezielte Beschaffung mindestens einer weiteren Reiseleistung von einem anderen Reiseanbieter.

Kombinationen von Reiseleistungen, die keine wesentlichen Merkmale der Reise oder des Urlaubs darstellen oder keinen wesentlichen Wertanteil haben, werden nicht als „verbundene Reiseleistung“ eingestuft.

„Pauschalreise“

Bezeichnet eine Kombination von mindestens zwei verschiedenen Arten von Reiseleistungen für dieselbe Reise oder denselben Urlaub, wenn:

(a) Diese Leistungen von Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) kombiniert werden, bevor ein einziger Vertrag geschlossen wird, oder
o (b) Diese Leistungen unabhängig von separaten Verträgen wie folgt erworben werden:

(i) An einer einzigen Verkaufsstelle gemeinsam ausgewählt,
(ii) Zu einem Gesamt- oder Pauschalpreis angeboten,
(iii) Mit der Bezeichnung „Pauschalreise“ beworben,
(iv) Nach Vertragsabschluss kombiniert, oder
(v) Über verbundene Online-Buchungsprozesse erworben.

Kombinierte Reiseleistungen mit touristischen Zusatzleistungen (z. B. Skipässe), die weniger als 25 % des Gesamtwerts ausmachen, stellen keine Pauschalreise dar.

„Reiseleistung“

Bedeutet:

(a) Beförderung von Passagieren,
(b) Unterkünfte, die nicht zu Wohnzwecken dienen,
(c) Vermietung von Fahrzeugen oder Motorrädern,
(d) Andere touristische Leistungen, wie Eintrittskarten, Führungen oder Wellnessanwendungen.

„Unvermeidbare und außergewöhnliche Umstände“

Bezeichnen Situationen außerhalb der Kontrolle von Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) oder eines Reiseanbieters, wie Krieg, Terrorismus, Naturkatastrophen oder erhebliche Risiken für die Gesundheit, die auch durch angemessene Maßnahmen nicht hätten vermieden werden können.

II. Ihre Pauschalreise

II. Ihre Pauschalreise Ihre Buchungsbestätigung enthält alle relevanten Details zu Ihrer Pauschalreise. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) fungiert gemäß den Pauschalreiseverordnungen als Veranstalter der Pauschalreise, und Ihr Vertrag kommt direkt mit Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) zustande.

Die von Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) bereitgestellten Pauschalreisen unterliegen:

1. Diesen Nutzungsbedingungen und
2. Den relevanten Richtlinien der Anbieter, aus denen die Pauschalreise besteht (z. B. Fluggesellschaften oder Unterkünfte).

III. Buchungen

Alle Buchungen sind abhängig von der Verfügbarkeit zum Zeitpunkt der Buchung. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) bemüht sich um aktuelle Informationen, kann jedoch die Verfügbarkeit nicht garantieren. Ein Vertrag für Ihre Pauschalreise kommt erst zustande, wenn:

1. Sie den vollständigen Preis bezahlt haben und
2. Sie eine Buchungsbestätigung erhalten.

IV. Preise

Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) behält sich das Recht vor, Preise nach Vertragsabschluss zu ändern, falls:

(a) Transportkosten aufgrund von Energiepreisen steigen,
(b) Steuern oder Gebühren durch Dritte (z. B. Flughafengebühren) angepasst werden, oder
(c) Wechselkursschwankungen eintreten.

Erhöhungen über 8 % des Gesamtpreises berechtigen Sie zu:

Akzeptieren der Preiserhöhung,
Kostenfreier Stornierung mit vollständiger Rückerstattung, oder
Auswahl einer alternativen Pauschalreise.

V. Stornierungen und Änderungen durch Sie

Stornierungen:

Sie können Ihre Pauschalreise jederzeit vor Beginn stornieren. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) kann jedoch Stornierungsgebühren erheben, um bereits entstandene Kosten zu decken.
Bei unvermeidbaren und außergewöhnlichen Umständen können Sie ohne Gebühren stornieren, z. B. bei erheblichen Sicherheitsrisiken am Reiseziel.

Änderungen:

Änderungen an der Buchung sind nur nach Verfügbarkeit möglich. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) erhebt hierfür Bearbeitungsgebühren sowie mögliche Zusatzkosten der Anbieter.

Teilnehmeraustausch:

Sie können Ihre Reise auf eine andere Person übertragen, sofern diese die Bedingungen erfüllt. Informieren Sie Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) mindestens 7 Tage vor Reisebeginn. Gebühren können anfallen, insbesondere bei Flugumbuchungen.

VI. Stornierung und Änderungen durch Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel)

Stornierung:

In seltenen Fällen kann Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) gezwungen sein, Ihre Reise zu stornieren. In solchen Fällen bietet Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) entweder eine alternative Reise oder eine vollständige Rückerstattung an.

Änderungen:

Wenn wesentliche Änderungen an Ihrer Reise vorgenommen werden müssen (z. B. Änderung des Abflugortes), werden Sie informiert und können:

Die Änderungen akzeptieren,
Die Reise stornieren und eine Rückerstattung erhalten, oder
Eine alternative Reise wählen.

VII. Verantwortung von Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel)

Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) unterstützt Sie im Falle von Problemen während Ihrer Reise, z. B. durch Bereitstellung von Notfallinformationen und alternativen Leistungen. Informieren Sie Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) unverzüglich über Leistungsstörungen, um Ansprüche geltend zu machen

VIII. Preisminderung und Schadensersatz

Preisminderung: Sie haben Anspruch auf eine Preisminderung, wenn Reiseleistungen nicht oder unzureichend erbracht wurden.
Schadensersatz: Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) haftet für keine Schäden.

IX. Insolvenzschutz

Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) hat sich gemäß § 651r BGB bei der Deutschen Reisesicherungsfonds GmbH gegen Insolvenz abgesichert. Mit Ihrer Buchungsbestätigung erhalten Sie eine Versicherungsbestätigung, die Ihre Ansprüche im Insolvenzfall sicherstellt.

ANHANG 1 – FORMBLATT FÜR PAUSCHALREISEN

Wichtige Informationen zu Ihren Rechten bei Pauschalreisen

Unter bestimmten Umständen kann durch die von Ihnen gebuchten Reiseleistungen eine Pauschalreise entstehen, wobei Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) als Veranstalter dieser Pauschalreise fungiert. Sollte dies zutreffen, werden wir Sie auffordern, die folgenden wichtigen Informationen zur Kenntnis zu nehmen.

Die Kombination von Reisedienstleistungen, die Ihnen angeboten wird, ist eine Pauschalreise im Sinne der EU-Richtlinie 2015/2302. Sie profitieren daher von allen EU-Rechten in Bezug auf Pauschalreisen. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) ist für die ordnungsgemäße Erbringung der Pauschalreise als Ganzes in vollem Umfang verantwortlich.

Darüber hinaus verfügt Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel), wie gesetzlich vorgeschrieben, über Schutzmechanismen, um Ihre Zahlungen zu erstatten und, falls ein Transport Bestandteil der Pauschalreise ist, Ihre Rückbeförderung im Falle einer Insolvenz sicherzustellen.

Ihre wichtigsten Rechte gemäß der Richtlinie (EU) 2015/2302

1. Wesentliche Informationen vor Vertragsschluss

Reisende erhalten vor Abschluss des Pauschalreise-Vertrags alle wesentlichen Informationen über die Pauschalreise.

2. Haftung für Leistungserbringung

Es haftet mindestens ein Händler für die ordnungsgemäße Erbringung aller im Vertrag enthaltenen Reiseleistungen.

3. Notrufnummer und Kontaktstellen

Reisende erhalten eine Notrufnummer oder Angaben zu einer Kontaktstelle, über die sie sich mit dem Veranstalter oder Reisebüro in Verbindung setzen können.

4. Übertragbarkeit der Pauschalreise

Reisende können die Pauschalreise nach angemessener Frist und möglicherweise gegen zusätzliche Kosten auf eine andere Person übertragen.

5. Preisänderungen und Rechte bei Erhöhung

Der Preis der Pauschalreise darf nur erhöht werden, wenn bestimmte Kosten (z. B. Kraftstoffpreise) steigen und dies ausdrücklich im Vertrag vorgesehen ist.

Preiserhöhungen sind nur bis spätestens 20 Tage vor Beginn der Pauschalreise zulässig.

o Bei einer Erhöhung von mehr als 8 % des Gesamtpreises kann der Reisende den Vertrag kündigen.
o Sinkende Kosten müssen durch eine Preisminderung an den Reisenden weitergegeben werden.

6. Rechte bei erheblichen Änderungen

Reisende können den Vertrag ohne Kündigungsgebühr beenden und eine vollständige Rückerstattung erhalten, wenn wesentliche Elemente der Pauschalreise (mit Ausnahme des Preises) erheblich geändert werden. Wird die Pauschalreise durch den Veranstalter storniert, haben Reisende Anspruch auf Rückerstattung und gegebenenfalls Entschädigung.

7. Rechte bei außergewöhnlichen Umständen

Reisende können den Vertrag vor Beginn der Pauschalreise ohne Kündigungsgebühr beenden, wenn außergewöhnliche Umstände (z. B. schwerwiegende Sicherheitsprobleme am Zielort) vorliegen.

8. Option zur Kündigung vor Reisebeginn

Reisende können den Vertrag jederzeit vor Beginn der Pauschalreise gegen eine angemessene und vertretbare Kündigungsgebühr kündigen.

9. Alternative Arrangements bei Leistungsstörungen

Wenn wesentliche Bestandteile der Pauschalreise nach Beginn nicht wie vereinbart erbracht werden können, müssen ohne zusätzliche Kosten geeignete alternative Arrangements angeboten werden. Reisende können den Vertrag ohne Kündigungsgebühr beenden, wenn die Mängel die Durchführung der Pauschalreise erheblich beeinträchtigen und der Veranstalter das Problem nicht behebt.

10. Anspruch auf Preisminderung und Schadensersatz

Reisende haben Anspruch auf Preisminderung und/oder Schadensersatz, wenn die Reiseleistungen nicht oder nicht ordnungsgemäß erbracht werden.

11. Pflicht zur Unterstützung

Der Veranstalter muss Unterstützung leisten, wenn Reisende in Schwierigkeiten geraten.

12. Insolvenzschutz

Im Falle der Insolvenz des Reiseveranstalters werden Zahlungen erstattet. Wenn die Insolvenz nach Beginn der Pauschalreise eintritt und Transport Bestandteil der Reise ist, wird die Rückbeförderung gewährleistet. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) hat eine Insolvenzabsicherung mit der Deutschen Reisesicherungsfonds GmbH abgeschlossen. Kontakt bei Insolvenz: Deutsche Reisesicherungsfonds GmbH Sächsische Straße 1, 10707 Berlin, Deutschland Tel.: +49 (0) 30 78954770 E-Mail: schadenmeldung@drsf.reise

13. Weitere Informationen

Die Richtlinie (EU) 2015/2302 in der in nationales Recht umgesetzten Form finden hier.

ANHANG 2 – FORMBLATT ZUR UNTERRICHTUNG DES REISENDEN IM FALL VON VERBUNDENEN REISELEISTUNGEN GEMÄSS DEN PAUSCHALREISEVERORDNUNGEN

Standardinformationsblatt für verbundene Reiseleistungen

Wichtige Informationen zu verbundenen Reiseleistungen

Unter bestimmten Umständen kann eine verbundene Reiseleistung entstehen, wenn Sie sich dazu entscheiden, mehrere Reiseleistungen über unseren Service zu buchen. Sollte dies der Fall sein, werden wir Sie dazu auffordern, die folgenden wichtigen Informationen zur Kenntnis zu nehmen:

1. Kein Anspruch auf Pauschalreiserechte Wenn Sie nach der Auswahl und Zahlung einer Reiseleistung zusätzliche Reiseleistungen für Ihre Reise über unseren Service buchen, gelten die Rechte der Richtlinie (EU) 2015/2302 für Pauschalreisen nicht. Daher können Sie keine Rechte in Anspruch nehmen, die speziell für Pauschalreisen vorgesehen sind.

2. Verantwortlichkeit für die Erbringung der Leistungen Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) ist nicht für die ordnungsgemäße Erbringung der einzelnen Reiseleistungen verantwortlich. Bei Problemen wenden Sie sich bitte direkt an den jeweiligen Leistungserbringer.

3. Entstehung einer verbundenen Reiseleistung Wenn Sie jedoch während desselben Besuchs auf unserem Service weitere Reiseleistungen buchen, werden diese Reiseleistungen Teil einer verbundenen Reiseleistung. In diesem Fall setzen wir, wie vom EU-Recht vorgeschrieben, einen Schutzmechanismus ein.

4. Schutzmechanismus bei Insolvenz Dieser Schutzmechanismus gewährleistet, dass Zahlungen, die Sie an Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) für Leistungen geleistet haben, die aufgrund unserer Insolvenz nicht erbracht werden, zurückerstattet werden. Wichtig: Wenn Ihre Zahlungen direkt an den jeweiligen Reiseanbieter erfolgen, hat Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) keine Absicherungen getroffen, um Ihnen diese Zahlungen zurückzuerstatten. Der Schutzmechanismus deckt außerdem keine Erstattung ab, wenn der betreffende Reisedienstleister insolvent wird.

Weiterführende Informationen zum Insolvenzschutz

Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) hat eine Insolvenzabsicherung bei der Deutschen Reisesicherungsfonds GmbH abgeschlossen. Sie können diese Einrichtung kontaktieren, wenn Ihnen Reiseleistungen aufgrund der Insolvenz von Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) verweigert werden:

Deutsche Reisesicherungsfonds GmbH Sächsische Straße 1, 10707 Berlin, Deutschland Tel.: +49 30 78954770 E-Mail: schadenmeldung@drsf.reise

Hinweis:

Diese Insolvenzabsicherung gilt nicht für Verträge mit anderen Parteien als Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel), die trotz der Insolvenz von Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) erfüllt werden können. Weitere Informationen finden Sie in der Richtlinie (EU) 2015/2302 in der in nationales Recht umgesetzten Form hier.

Abschnitt 7 – Auslandsreisen

Allgemeine Hinweise zu Auslandsreisen

Obwohl die meisten Reisen ohne Zwischenfälle verlaufen, können Reisen zu bestimmten Zielen mit erhöhten Risiken verbunden sein. Bitte beachten Sie die folgenden Hinweise:

Informieren Sie sich im Voraus: Prüfen Sie Reisewarnungen, Hinweise und Empfehlungen der zuständigen Regierungsbehörden vor der Buchung und während Ihrer Reise.
Aktuelle Informationen: Bleiben Sie während Ihrer Reise und vor Ihrer Rückreise über Reisewarnungen und Hinweise auf dem Laufenden, um Beeinträchtigungen zu vermeiden.

Reisehinweise, Einschränkungen und Einreisebestimmungen für Ihr Ziel finden Sie bei Ihrem auswärtigen Amt.

Gesundheit

Ihre Gesundheit während der Reise ist von größter Bedeutung. Bitte beachten Sie:

1. Empfohlene Impfungen: Informieren Sie sich vor Ihrer Reise bei Ihrem Arzt über erforderliche und empfohlene Impfungen. Diese können sich ändern.
2. Ihre Verantwortung: - Erfüllen Sie alle gesundheitlichen Einreisebestimmungen. - Lassen Sie sich die relevanten Impfungen geben. - Nehmen Sie empfohlene Medikamente rechtzeitig ein. - Folgen Sie medizinischen Ratschlägen in Bezug auf Ihre Reise.

Für medizinische Beratungen können Sie sich direkt an Ihren Arzt wenden.

Reisepass und Visum

Reisepass

Sie benötigen einen gültigen Reisepass für alle Reisen, die über unseren Service angeboten werden.
Einige Länder verlangen, dass Ihr Reisepass für mindestens sechs Monate nach Einreise gültig ist. Wenn Ihr Reisepass nur noch ein Jahr oder weniger gültig ist, informieren Sie sich über die Anforderungen des Ziellandes, bevor Sie endgültige Reisepläne machen
Der Name im Reisepass muss exakt mit dem Namen auf Ihrem Ticket übereinstimmen. Andernfalls kann Ihnen die Reise verweigert werden, und Ihr Reiseschutz wird ungültig. Informieren Sie uns, wenn sich der Name eines Mitreisenden nach der Buchung, aber vor Reiseantritt, ändert (z. B. durch Heirat).

Visum

Kontaktieren Sie die Botschaft oder das Konsulat des Ziellandes sowie die Behörden Ihres Heimatlandes, um aktuelle Visabestimmungen zu erfahren.
Einige Länder verlangen von Fluggesellschaften persönliche Daten aller Reisenden. Diese Informationen können beim Check-in oder bereits bei der Buchung angefordert werden. Klären Sie Details direkt mit der Fluggesellschaft.

Haftungsausschluss

Unsere Unternehmensgruppe übernimmt keine Haftung für:

die Verweigerung des Zutritts zu Flugzeugen, Kreuzfahrtschiffen oder anderen Transportmitteln;
die Einreiseverweigerung in ein Land aufgrund unvollständiger oder unzureichender Reisedokumente.

Dies umfasst auch Zwischenstopps in Transitländern, selbst wenn Sie das Transportmittel oder den Flughafen nicht verlassen.

Wir übernehmen keine Haftung für Schäden oder Verluste, die durch Reisen zu Zielen im Ausland entstehen können. Reisen Sie stets informiert und mit der notwendigen Vorsicht.

Abschnitt 8 – Haftung

Haftung für die Reiseleistungen

Die von Ihnen genutzten Reiseleistungen werden von den jeweiligen Reiseanbietern bereitgestellt. Falls Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) als Reiseanbieter auftritt, gilt:

Einschränkung der Haftung:

Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) haftet ausschließlich für vorsätzlich oder grob fahrlässig verursachte Schäden, mit Ausnahme von Schäden an Leben, Körper und Gesundheit sowie bei Verletzung wesentlicher Vertragspflichten. Wesentliche Vertragspflichten sind solche, deren Erfüllung die ordnungsgemäße Durchführung des Vertrags erst ermöglicht und auf deren Einhaltung Sie regelmäßig vertrauen können.

Leichte Fahrlässigkeit:

Bei leichter Fahrlässigkeit haftet Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) nur für vertragstypische und vorhersehbare Schäden.

Produkthaftung und gesetzliche Gewährleistung:

Die Haftungsbeschränkungen gelten nicht für Ansprüche aus dem Produkthaftungsgesetz oder der gesetzlichen Gewährleistungshaftung sowie bei Schäden, die durch Tod, Körperverletzung oder Gesundheitsbeeinträchtigung entstehen.

Persönliche Haftung:

Soweit die Haftung von Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) ausgeschlossen ist, gilt dies ebenfalls für die persönliche Haftung von Mitarbeitern, gesetzlichen Vertretern und Erfüllungsgehilfen.

Haftung anderer Reiseanbieter

Die Haftung anderer Reiseanbieter richtet sich nach deren eigenen Richtlinien und Einschränkungen. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) haftet nicht für die Erbringung von Reiseleistungen durch andere Anbieter, es sei denn, Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) tritt als Organisator einer Pauschalreise auf.

Unsere Haftung

Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) stellt die Plattform für die Reiseanbieter bereit, übernimmt jedoch keine Verantwortung für die ordnungsgemäße Erbringung der Reiseleistungen durch diese Anbieter.

Keine Haftung:

Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) und seine Partner haften nicht für:
Reiseleistungen, die von den Reiseanbietern bereitgestellt werden.
Handlungen, Fehler, Unterlassungen, Zusicherungen oder Fahrlässigkeit der Anbieter.
Personen- oder Sachschäden sowie Kosten, die sich aus den oben genannten Umständen ergeben.

Genauigkeit der Informationen:

Die von den Reiseanbietern bereitgestellten Informationen (z. B. Beschreibungen, Fotos, Preise, Richtlinien) werden über die Plattform angezeigt. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) haftet nicht für Ungenauigkeiten, außer diese wurden direkt durch Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) verursacht. Fotos und Illustrationen dienen lediglich zur Orientierung und stellen keine verbindliche Garantie dar.

Gewährleistungen und Zusicherungen:

Alle über die Plattform bereitgestellten Informationen, Software und Reiseleistungen werden ohne jegliche ausdrückliche oder stillschweigende Gewährleistung zur Verfügung gestellt. Dies umfasst u. a. Gewährleistungen der Marktgängigkeit, Eignung für einen bestimmten Zweck oder der Rechtsmängelfreiheit.

Ereignisse höherer Gewalt

Im Falle von höherer Gewalt (z. B. Naturkatastrophen, Kommunikationsausfälle, Streiks) werden die betroffenen Verpflichtungen ausgesetzt. Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) haftet nicht für die Nichterfüllung von Verpflichtungen, die direkt durch solche Ereignisse beeinträchtigt werden.

Freistellung

Sie verpflichten sich, Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel), seine Partner sowie deren Mitarbeiter und Vertreter von sämtlichen Ansprüchen (einschließlich Anwalts- und Gerichtskosten) freizustellen, die durch Ihr schuldhaftes Verhalten entstehen.

Verbraucherrechte

Die Haftungsbeschränkungen gelten nur im gesetzlich zulässigen Rahmen. Ihre gesetzlichen Rechte bleiben hiervon unberührt.

Abschnitt 9 – Inhaltsrichtlinien: Bewertungen, Kommentare und Fotos

Einreichung von Inhalten

Durch das Einsenden von Inhalten über unseren Service, sei es per E-Mail, durch Beiträge oder auf andere Weise (einschließlich Unterkunftsbewertungen, Fotos, Videos, Fragen, Kommentare, Vorschläge, Ideen oder Ähnlichem, zusammen „Einsendungen“), erklären Sie sich mit Folgendem einverstanden:

1. Urheberschaft und Rechte:

Sie bestätigen, dass Sie der Urheber Ihrer Einsendungen sind und über alle notwendigen Rechte verfügen, um uns die Nutzung Ihrer Einsendungen gemäß diesen Nutzungsbedingungen zu gestatten.

2. Lizenz zur Nutzung:

Sie gewähren unserer Unternehmensgruppe und unseren Partnern ein nichtausschließliches, gebührenfreies, unbefristetes, übertragbares, unwiderrufliches und vollständig unterlizenzierbares Recht zur Nutzung, Vervielfältigung, Bearbeitung, Anpassung, Übersetzung, Verbreitung und Veröffentlichung Ihrer Einsendungen, einschließlich der Erstellung abgeleiteter Werke und deren öffentlicher Ausstellung, weltweit und in allen Medien, die aktuell bestehen oder in Zukunft entwickelt werden.

3. Namensnennung:

Sie stimmen zu, dass unsere Unternehmensgruppe Ihren Namen oder einen nicht identifizierbaren Hinweis (z. B. Vorname und Heimatstadt) zur Zuordnung Ihrer Einsendung verwenden kann.

4. Teilen von Einsendungen:

Ihre Einsendungen können mit Reiseanbietern geteilt werden, sofern dies erforderlich ist.

Rechtsschutz:

Sie erteilen uns das Recht, rechtliche Schritte gegen Personen oder Organisationen einzuleiten, die Ihre oder unsere Rechte an den Einsendungen verletzen.

6. Verzicht auf Persönlichkeitsrechte:

Soweit möglich, verzichten Sie ausdrücklich auf „Urheberpersönlichkeitsrechte“, einschließlich der Rechte auf Urhebernennung oder Werkintegrität.

Verantwortlichkeit und Einschränkungen

1. Verbotene Inhalte: Ihre Einsendungen dürfen keine Inhalte enthalten, die:

unrechtmäßig, bedrohlich, verleumderisch, diffamierend, obszön oder pornografisch sind;
Persönlichkeitsrechte, Urheberrechte oder andere Eigentumsrechte Dritter verletzen;
kommerzielle Werbung oder andere Vermarktungen beinhalten;
gegen öffentliche Ordnung, Sicherheit oder Moral verstoßen.

2. Haftung

Sie sind allein verantwortlich für alle Schäden, die durch die Nichteinhaltung dieser Regeln entstehen.

3. Nutzung der Einsendungen:

Unsere Unternehmensgruppe behält sich das Recht vor, Einsendungen ohne vorherige Mitteilung zu nutzen, anzuzeigen, zu löschen oder anderweitig zu bearbeiten.

Nutzung und Richtlinien

Mehrfachbewertungen:

Sind möglich.

Eigentumsrechte:

Wir beanspruchen kein Eigentum an Ihren Einsendungen und drücken durch die Veröffentlichung keinerlei Billigung aus.

Inhaltsrichtlinien:

Alle Einsendungen müssen unseren oben genannten Inhaltsrichtlinien entsprechen.

Abschnitt 10 – Richtlinie und Hinweise zu geistigem Eigentum

Urheberrechts- und Kennzeichenhinweise

Marken und Handelsmarken: o Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel), vip-777.com, das Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel)-Logo sind Handelsmarken oder eingetragene Handelsmarken von Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel). o Andere erwähnte Logos, Produkt- und Firmennamen können Marken ihrer jeweiligen Eigentümer sein.
Haftungsausschluss für fremde Inhalte: Wir übernehmen keine Verantwortung für Inhalte auf Websites, die nicht von uns, sondern von Dritten betrieben werden.
Nutzung von Google® Translate: - Unser Service bietet das Tool Google® Translate zur Übersetzung von Inhalten, wie z. B. nutzergenerierten Bewertungen, an. Die Übersetzungen erfolgen automatisiert, weshalb es zu Ungenauigkeiten kommen kann. Die Nutzung von Google® Translate erfolgt ausschließlich auf Ihr eigenes Risiko. Wir übernehmen keine Gewähr für die Richtigkeit oder Vollständigkeit der Übersetzungen.
Externe Links: Unser Service kann Links zu Websites enthalten, die von Dritten betrieben werden. Diese Links dienen lediglich Ihrer Information. Wir haben keine Kontrolle über diese Websites und übernehmen keine Verantwortung für deren Inhalte oder Nutzung. Die Einbindung solcher Links stellt keine Billigung der Inhalte oder eine Verbindung mit deren Betreibern dar.
Meldung von Markenverletzungen: Wenn Sie Kenntnis von einer Verletzung unserer Marke haben, kontaktieren Sie uns bitte per E-Mail unter info@vip-777.com.

Richtlinie und Beschwerden zu Rechtsverletzungen an geistigem Eigentum

Respekt gegenüber geistigem Eigentum:

Wir achten auf die geistigen Eigentumsrechte anderer und erwarten dasselbe von unseren Anbietern, Partnern und Nutzern („Benutzer“). - Es ist Benutzern untersagt, Materialien zu veröffentlichen, die das Urheberrecht, Kennzeichenrechte oder andere geistige Eigentumsrechte Dritter verletzen.
Maßnahmen bei Verstößen: - Unter geeigneten Umständen werden wir Konten von Nutzern kündigen, die wiederholt gegen diese Richtlinie verstoßen.
Einreichung von Beschwerden: - A nforderungen und Anweisungen zum Einreichen von Beschwerden wegen Urheberrechts- oder Markenverletzungen finden Sie in den „Beschwerden und Formularen wegen Verletzung geistigen Eigentums“.

Patenthinweise

Patente für den Service:

Für unseren Service sowie für die über den Service zugänglichen Funktionen und Dienste können ein oder mehrere Patente von uns oder unserer Unternehmensgruppe gelten.
Teile des Services werden unter Lizenz eines oder mehrerer Patente betrieben. Weitere Patente sind angemeldet.

Abschnitt 11 – Datenschutz und Ihre persönlichen Daten

Wir legen großen Wert auf den Schutz, die Vertraulichkeit und die Sicherheit Ihrer persönlichen Daten. Ihre Daten werden gemäß den geltenden Datenschutzgesetzen verarbeitet und geschützt.

Unsere Verpflichtung

1. Datenschutz und Sicherheit:

Wir verpflichten uns, Ihre persönlichen Daten vor unbefugtem Zugriff, Verlust oder Missbrauch zu schützen.
Es werden technische und organisatorische Maßnahmen eingesetzt, um die Sicherheit der Datenverarbeitung zu gewährleisten.

2. Vertraulichkeit:

Alle uns anvertrauten Informationen werden mit höchster Vertraulichkeit behandelt.
o Ihre Daten werden nur im Rahmen der geltenden gesetzlichen Bestimmungen und unserer internen Richtlinien verarbeitet.

Erfahren Sie mehr

Bitte lesen Sie unsere aktuelle Datenschutzerklärung, um mehr zu erfahren:

Welche Daten wir erheben.
Wie wir Ihre Daten verwenden.
Ihre Rechte in Bezug auf Datenschutz, einschließlich Zugriff, Berichtigung oder Löschung Ihrer Daten.

Wenn Sie Fragen zu unseren Datenschutzpraktiken haben oder weitere Informationen wünschen, kontaktieren Sie uns bitte über die in der Datenschutzerklärung angegebenen Kontaktmöglichkeiten.

Abschnitt 12 – Kontaktaufnahme und Beschwerden

Unterstützung von Reisenden und Bearbeitung von Beschwerden

Wir stehen Ihnen gerne bei Fragen oder Beschwerden zu Ihrer Buchung zur Verfügung.

Kundenservice: Besuchen Sie unsere Kundenservice-Seite, um häufig gestellte Fragen einzusehen oder uns über die Chat-Funktion zu kontaktieren.
Kontakt während Ihrer Reise: Melden Sie sich über E-Mail: info@vip-777.com oder telefonisch unter: +49 (0) 69 770 622 700.

Beschwerden zu Reiseleistungen

Sollten Probleme mit Ihrer gebuchten Reiseleistung auftreten, melden Sie diese bitte so schnell wie möglich:

Vor oder während der Reise: Informieren Sie uns oder den jeweiligen Reiseanbieter, um das Problem schnellstmöglich zu lösen und den entstandenen Schaden zu minimieren.
Nach der Reise: Sollten Sie ein Problem während der Reise nicht melden können (z. B. bei Problemen auf der Rückreise), setzen Sie uns innerhalb von 30 Tagen nach der Reise schriftlich in Kenntnis.

Postanschrift für Beschwerden

Beschwerden können Sie an folgende Adressen richten:

Reiseanbieter, an die Adresse, die auf der Buchungsabschluss-Seite angegeben ist.
Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) GmbH Flinschstr. 2-4, 60388 Frankfurt am Main Eden - Mediterranean Cargo Logistics GmbH (DBA Alice Travel) (mit Kopie an: info@vip-777.com)

Online-Streitbeilegungs-Plattform der Europäischen Kommission

Wir nehmen nicht an einer freiwilligen Verbraucherstreitbeilegung teil. Wir weisen für alle Reiseverträge, die im elektronischen Rechtsverkehr geschlossen wurden, auf die europäische Online-Streitbeilegungs-Plattform http://ec.europa.eu/consumers/odr hin

Abschnitt 13 – Allgemeines

Anwendbares Recht und Gerichtsstand

Es gilt das Recht der Bundesrepublik Deutschland.

Wenn Sie als Verbraucher unseren Service nutzen oder eine Buchung vornehmen und zum Zeitpunkt Ihrer Bestellung Ihren gewöhnlichen Aufenthalt in einem anderen Land haben, bleibt die Anwendung zwingender Rechtsvorschriften dieses Landes unberührt.
Sofern Sie Unternehmer sind oder keinen ständigen Wohnsitz in der Bundesrepublik Deutschland haben, ist der Gerichtsstand München.

Versicherung

Die angezeigten Preise beinhalten in der Regel keinen Reiseschutz.
Es wird empfohlen, eine Versicherung abzuschließen, die insbesondere Stornierungsfälle und Risiken wie Rücktransportkosten bei Unfall oder Krankheit abdeckt.
Sie tragen die Verantwortung dafür, dass eine abgeschlossene Versicherung Ihre Anforderungen ausreichend abdeckt.
Gegebenenfalls werden Ihnen Reiseschutzprodukte angezeigt. In diesem Fall erhalten Sie Details zum Versicherungsanbieter, die wichtigsten Informationen und die allgemeinen Geschäftsbedingungen über unseren Service.

Nichtgeltendmachung

Falls wir eine Bestimmung dieser Nutzungsbedingungen nicht oder nicht sofort durchsetzen, bedeutet dies keinen Verzicht auf das Recht, diese oder andere Bestimmungen in der Zukunft durchzusetzen.

Undurchsetzbare Bestimmungen

Wird eine Bestimmung (oder Teilbestimmung) dieser Nutzungsbedingungen von einem Gericht oder einer anderen zuständigen Behörde für ungültig, rechtswidrig oder undurchsetzbar erklärt:

Gilt diese Bestimmung (oder Teilbestimmung) Ihnen gegenüber nicht als Teil dieser Nutzungsbedingungen.
Die übrigen Bestimmungen bleiben davon unberührt und behalten ihre Gültigkeit.

Gesamte Vereinbarung

Diese Nutzungsbedingungen stellen die gesamte Vereinbarung zwischen Ihnen und uns in Bezug auf unseren Service dar.

Sie ersetzen alle vorherigen oder gleichzeitigen Mitteilungen (elektronisch, mündlich oder schriftlich) zwischen Ihnen und uns über unseren Service.

Abtretung

Wir dürfen Rechte, Pflichten oder Verpflichtungen aus diesen Nutzungsbedingungen abtreten, untervergeben oder übertragen.
Ihnen ist eine derartige Abtretung, Untervergabe oder Übertragung nicht gestattet, außer bei Geldforderungen oder in Fällen, in denen wir kein berechtigtes Interesse am Ausschluss der Abtretung haben oder Ihr berechtigtes Interesse überwiegt.

Rechte Dritter

Sofern nicht ausdrücklich in diesen Nutzungsbedingungen angegeben, ist nicht beabsichtigt, dass irgendein Teil dieser Nutzungsbedingungen durch Dritte durchsetzbar ist.
Für Änderungen, Verzicht oder Beendigung eines Teils dieser Nutzungsbedingungen ist keine Zustimmung eines Dritten erforderlich.
Diese Nutzungsbedingungen begründen keine Rechte nach geltendem Recht oder Vorschriften für Dritte zur Durchsetzung eines Teils dieser Bedingungen.

Fortbestand der Verpflichtungen

Bestimmungen dieser Nutzungsbedingungen, die ausdrücklich oder ihrer Art nach Verpflichtungen auferlegen, die über den Ablauf oder die Beendigung dieser Nutzungsbedingungen hinaus bestehen, bleiben auch danach wirksam.

Airports

London Heathrow
London
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. This service is limited to Business and First Class passengers.
- departure - Full VVIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Each unannounced passenger is subject to a fee of 450 EUR.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  8. This service is non-refundable.
  9. Changes to bookings are not permitted within 36 hours (local time) of the service; a 100% cancellation fee applies.
  10. Bookings made within 36 hours of the service incur a late booking fee of 850.00 EUR per booking
  11. Important: If the connection time is less than 90 minutes, the service cannot be provided.
  12. Each additional hour of the service - 1500 EUR
  13. The booking is non-transferrable to another passengers
  14. If passenger/s unable to travel or need to adjust their travel dates, kindly provide the revised details at least 72 hours to the commencement of your booking. We will do our best to accommodate the new request,subject to availability.
  15. However, if they currently do not have their revised flight date, we may be able to amend the date and flight details up to 2 months from the original booking date for the meantime.
- departure - Meet & Assist, Fast Track
  1. Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2 hours incl. Each extra hour or part of it – 110,00
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge. Ther is a 100% surcharge on December 21st, 24th, 25th, 26th, 31st and January 1st.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. This service is limited to Business and First Class passengers.
- arrival - Full VVIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Each unannounced passenger is subject to a fee of 450 EUR.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  8. This service is non-refundable.
  9. Changes to bookings are not permitted within 36 hours (local time) of the service; a 100% cancellation fee applies.
  10. Bookings made within 36 hours of the service incur a late booking fee of 850.00 EUR per booking
  11. IMPORTANT! In case of connection less than 90 minutes – the service is not possible!
  12. Each additional hour of the service - 1500 EUR
  13. The booking is non-transferrable to another passengers
  14. If passenger/s unable to travel or need to adjust their travel dates, kindly provide the revised details at least 72 hours to the commencement of your booking. We will do our best to accommodate the new request,subject to availability. However, if they currently do not have their revised flight date, we may be able to amend the date and flight details up to 2 months from the original booking date for the meantime.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. This service is limited to Business and First Class passengers.
- transit - Full VVIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Each unannounced passenger is subject to a fee of 450 EUR.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  8. This service is non-refundable.
  9. Changes to bookings are not permitted within 36 hours (local time) of the service; a 100% cancellation fee applies.
  10. Bookings made within 36 hours of the service incur a late booking fee of 850.00 EUR per booking
  11. IMPORTANT! In case of connection less than 90 minutes – the service is not possible!
  12. Each additional hour of the service - 1500 EUR
  13. The booking is non-transferrable to another passengers
  14. If passenger/s unable to travel or need to adjust their travel dates, kindly provide the revised details at least 72 hours to the commencement of your booking. We will do our best to accommodate the new request,subject to availability. However, if they currently do not have their revised flight date, we may be able to amend the date and flight details up to 2 months from the original booking date for the meantime.
- transit - Meet & Assist, Fast Track
  1. Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2 hours incl. Each extra hour or part of it – 110,00
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge. Ther is a 100% surcharge on December 21st, 24th, 25th, 26th, 31st and January 1st.
- arrival - Meet & Assist, Fast Track
  1. Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2 hours incl. Each extra hour or part of it – 110,00
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge. Ther is a 100% surcharge on December 21st, 24th, 25th, 26th, 31st and January 1st.
Shanghai Pudong International Airport
Shanghai
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Important: An additional 100% charge applies for public persons
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Important: An additional 100% charge applies for public persons
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - VVIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Important: An additional 100% charge applies for public persons
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - VVIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. No-Show Surcharge - 100%
  4. Infants (0–2 years old) – free-of-charge
  5. Advance booking (7 days). No cancellations and amendments.
  6. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. No-Show Surcharge - 100%
  3. Infants (0–2 years old) – free-of-charge
  4. Bookings should be made at least 7 business days prior to the service. No cancellations or changes are permitted after booking confirmation.
  5. Bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. No-Show Surcharge - 100%
  3. Infants (0–2 years old) – free-of-charge
  4. Bookings should be made at least 7 business days prior to the service. No cancellations or changes are permitted after booking confirmation.
  5. Bookings on weekends or on public/bank holidays may be subject to additional fees
Charles De Gaulle Airport
Paris
- departure - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof. Extra hour in VIP lounge – 950,00 hour/pax
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. VIP Lounge: Included for up to 6 guests per lounge (up to 2 hours). Extra hour in VIP lounge – 950,00 hour/pax.
  9. Private transfer to/from aircraft: Included for up to 3 guests. Additional tarmac car: 580.00 EUR (up to 3 guests).
  10. For all companies other than SQ Singapore Airlines and TK Turkish Airlines arrival, a Meet & Greet service will need to be added at €220, along with a vehicle to transfer the luggage at 110€ (for 4 luggages) from the terminal via the Extime Exclusive lounge, as they do not handle all flight airline.
  11. For all companies other than AF Air France and QR Qatar departures, please note that initial check-in must be completed at the public terminal. Once checked in, you will need to proceed with your chauffeur to the VIP lounge (Extime Exclusive Lounge), as they do not handle all flight airline
  12. If there is a tax refund (détaxe) request, please inform us in advance.
  13. A Meet & Greet service will need to be added at €220 if you would like us to assist with the check-in process.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 30%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. Amendments fees: 48–24 hours before service — 30%, 24–12 hours before service — 50%, less than 12 hours before service — 100%
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof. Extra hour in VIP lounge – 950,00 hour/pax
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. VIP Lounge: Included for up to 6 guests per lounge (up to 2 hours). Extra hour in VIP lounge – 950,00 hour/pax.
  9. Private transfer to/from aircraft: Included for up to 3 guests. Additional tarmac car: 580.00 EUR (up to 3 guests).
  10. For all companies other than SQ Singapore Airlines and TK Turkish Airlines arrival, a Meet & Greet service will need to be added at €220, along with a vehicle to transfer the luggage at 110€ (for 4 luggages) from the terminal via the Extime Exclusive lounge, as they do not handle all flight airline.
  11. For all companies other than AF Air France and QR Qatar departures, please note that initial check-in must be completed at the public terminal. Once checked in, you will need to proceed with your chauffeur to the VIP lounge (Extime Exclusive Lounge), as they do not handle all flight airline
  12. If there is a tax refund (détaxe) request, please inform us in advance.
  13. A Meet & Greet service will need to be added at €220 if you would like us to assist with the check-in process.
- transit - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof. Extra hour in VIP lounge – 950,00 hour/pax
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. VIP Lounge: Included for up to 6 guests per lounge (up to 2 hours). Extra hour in VIP lounge – 950,00 hour/pax.
  9. Private transfer to/from aircraft: Included for up to 3 guests. Additional tarmac car: 580.00 EUR (up to 3 guests).
  10. For all companies other than SQ Singapore Airlines and TK Turkish Airlines arrival, a Meet & Greet service will need to be added at €220, along with a vehicle to transfer the luggage at 110€ (for 4 luggages) from the terminal via the Extime Exclusive lounge, as they do not handle all flight airline.
  11. For all companies other than AF Air France and QR Qatar departures, please note that initial check-in must be completed at the public terminal. Once checked in, you will need to proceed with your chauffeur to the VIP lounge (Extime Exclusive Lounge), as they do not handle all flight airline
  12. If there is a tax refund (détaxe) request, please inform us in advance.
  13. A Meet & Greet service will need to be added at €220 if you would like us to assist with the check-in process.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 30%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. Amendments fees: 48–24 hours before service — 30%, 24–12 hours before service — 50%, less than 12 hours before service — 100%
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 30%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. Amendments fees: 48–24 hours before service — 30%, 24–12 hours before service — 50%, less than 12 hours before service — 100%
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Algiers Houari Boumediene Airport
Algiers
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Paro International Airport
Paro
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Nadi International Airport
Nadi
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 5 business days prior to the service
  8. Weekends are subject to a 50% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 5 business days prior to the service
  8. Weekends are subject to a 50% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 5 business days prior to the service
  8. Weekends are subject to a 50% surcharge.
Leon M'Ba International Airport
Libreville
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Berlin Brandenburg Airport
Berlin
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Each amendment after confirmation will incur a 150 EUR fee per flight.
  5. No-Show Surcharge - 100%
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  8. Private suite available as an addition to VIP service: 780.00 EUR for 3 hours, maximum 4 guests.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Each amendment after confirmation will incur a 150 EUR fee per flight.
  5. No-Show Surcharge - 100%
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  8. Private suite available as an addition to VIP service: 780.00 EUR for 3 hours, maximum 4 guests.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Each amendment after confirmation will incur a 150 EUR fee per flight.
  5. No-Show Surcharge - 100%
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  8. Private suite available as an addition to VIP service: 780.00 EUR for 3 hours, maximum 4 guests.
Adolfo Suárez Madrid–Barajas International Airport
Madrid
- departure - Full VIP – VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Lounge access includes 2 hours; additional hours charged at 500 EUR each
  3. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments less than 3 business days before the service (local time) + 25%
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
  10. For VIP service in Madrid, if the airline check-in desk is in Terminal 1, the passengers should first hand over their luggage and passports to the greeter at the pre-arranged time. Then the driver will transfer the passengers to the VIP lounge in Terminal 4.
  11. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Full VIP – VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
  10. Transit service is available only for transit durations between 1 and 3 hours.
  11. For VIP service in Madrid, if the airline check-in desk is in Terminal 1, the passengers should first hand over their luggage and passports to the greeter at the pre-arranged time. Then the driver will transfer the passengers to the VIP lounge in Terminal 4.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Full VIP – VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Eleftherios Venizelos International Airport
Athens
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Cote d’Azur Airport
Nice
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. For long-distance flights, appointments must be scheduled 3 hours before departure. An automatic surcharge of €110 (all taxes included) applies for each additional hour.
  10. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. For long-distance flights, appointments must be scheduled 3 hours before departure. An automatic surcharge of €110 (all taxes included) applies for each additional hour.
  10. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Barcelona–El Prat Airport
Barcelona
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellations after confirmation: 7 days before the service - no penalty, (6 days-48 hours) - 50%; (<48 hours) - 100%; no responsibility for flight cancellation or delays.
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellations after confirmation: 7 days before the service - no penalty, (6 days-48 hours) - 50%; (<48 hours) - 100%; no responsibility for flight cancellation or delays.
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellations after confirmation: 7 days before the service - no penalty, (6 days-48 hours) - 50%; (<48 hours) - 100%; no responsibility for flight cancellation or delays.
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - CIP Terminal
  1. Service is Possible for Non-Shengen and Schengen flight
  2. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  3. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Cancellations after confirmation: 7 days before the service - no penalty, (6 days-48 hours) - 50%; (<48 hours) - 100%; no responsibility for flight cancellation or delays.
  5. Amendments less than 3 business days before the service (local time) + 25%
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  10. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - CIP Terminal
  1. Service is Possible for Non-Shengen and Schengen flight
  2. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  3. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Cancellations after confirmation: 7 days before the service - no penalty, (6 days-48 hours) - 50%; (<48 hours) - 100%; no responsibility for flight cancellation or delays.
  5. Amendments less than 3 business days before the service (local time) + 25%
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  10. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - CIP Terminal
  1. Service is Possible for Non-Shengen and Schengen flight
  2. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  3. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Cancellations after confirmation: 7 days before the service - no penalty, (6 days-48 hours) - 50%; (<48 hours) - 100%; no responsibility for flight cancellation or delays.
  5. Amendments less than 3 business days before the service (local time) + 25%
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  10. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Alicante - Elche International Airport
Alicante
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Almeria Airport
Almeria
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Bilbao International Airport
Bilbao
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Girona – Costa Brava Airport
Girona
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Federico Garcia Alorca Granada Airport
Granada
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Ibiza International airport
Ibiza
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Jerez International Airport
Jerez de la Frontera
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Gran Canaria International Airport
Las Palmas - Gran Canaria
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests: (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Málaga–Costa del Sol Airport
Malaga
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Palma de Mallorca International Airport
Palma de Mallorca
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Mahon (Menorca) International Airport
Menorca
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Murcia – San Javier Airport
Murcia
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Asturias International Airport
Oviedo
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Santader International Airport
Santander
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Seville Airport
Seville
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Tenerife-South International Airport
Tenerife South
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings must be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings must be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings must be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Tenerife-North International
Tenerife North
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Valencia (Manises) International Airport
Valencia
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Vigo-Peinador Airport
Vigo
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Zaragoza Airport
Zaragoza
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Bandaranaike International Airport
Colombo
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Gustaf III Airport
Saint Barthelemy (St. Barth)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Additional fees may apply for bookings on weekends or on public/bank holidays. Public & bank holidays (Dec 25th & Jan 1st) are subject to a 50% surcharge..
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees. (Dec 25th & Jan 1st + 50%)
George F.L. Charles Airport
Castries
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Hewanorra International Airport
Hewanorra
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Princess Juliana International Airport
Philipsburg
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Additional fees may apply for bookings on weekends or on public/bank holidays. Public & bank holidays (Dec 25th & Jan 1st) are subject to a 50% surcharge..
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Additional fees may apply for bookings on weekends or on public/bank holidays. Public & bank holidays (Dec 25th & Jan 1st) are subject to a 50% surcharge..
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Additional fees may apply for bookings on weekends or on public/bank holidays. Public & bank holidays (Dec 25th & Jan 1st) are subject to a 50% surcharge..
Monseñor Óscar Arnulfo Romero International Airport
San Salvador
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Ancona Falconara Airport
Ancona
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (72-48 hours) - 50%; (<48 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Adelaide International Airport
Adelaide
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Bari Karol Wojtyla Airport
Bari
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Brisbane – Queensland International Airport
Brisbane
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Broome International Airport
Broome
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Bundaberg Airport
Bundaberg
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Cairns – Queensland International Airport
Cairns
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Canberra International Airport
Canberra
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Coffs Harbour Airport
Coffs Harbour
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Darwin Airport
Darwin
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Emerald Airport
Emerald
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Christmas Island International Airport
Flying Fish Cove – Christmas Island
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Hobart International Airport
Hobart
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Launceston Airport
Launceston
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Longreach Airport
Longreach
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Mackay Airport
Mackay
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Tullamarine International Airport
Melbourne
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Miles Airport
Miles
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Mount Isa Airport
Mount Isa
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Rockhampton Airport
Rockhampton
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Sunshine Coast Airport
Sunshine Coast
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Sydney Kingsford Smith International Airport
Sydney
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Townsville Airport
Townsville
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Whyalla Airport
Whyalla
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Il Caravaggio International Airport (Orio al Serio Airport) (BGY)
Bergamo
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Santa Maria Airport
Aracaju
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Tancredo Neves International Airport
Belo Horizonte / Confins
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Val de Cans - Julio Cezar Ribeiro International Airport
Belem
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Atlas Brasil Cantanhede International Airport
Boa Vista
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Presidente Kubitschek International Airport
Brasilia
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Presidente Joao Suassuna Airport
Campina Grande
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Afonso Pena International Airport
Curitiba
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Hercilio Luz International Airport
Florianopolis
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Foz do Iguacu/Cataratas International Airport
Foz do Iguacu
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Pinto Martins International Airport
Fortaleza
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Bahia-Jorge Amado Airport
Ilheus
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Presidente Castro Pinto International Airport
Joao Pessoa
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Orlando Bezerra de Menezes Airport
Juazeiro do Norte
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Alberto Alcolumbre International Airport
Macapa
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Zumbi dos Palmares International Airport
Maceio
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Natal Augusto Severo International Airport
Natal
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations or after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Senador Nilo Coelho Airport
Petrolina
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Salgado Filho International Airport
Porto Alegre
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Guararapes–Gilberto Freyre International Airport
Recife
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Galeão - Antonio Carlos Jobim International Airport
Rio de Janeiro
Santos Dumont Airport
Rio de Janeiro
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Deputado Luís Eduardo Magalhães International Airport
Salvador da Bahia
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Maestro Wilson Fonseca Airport
Santarem
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Marechal Cunha Machado International Airport
Sao Luiz
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Aeroporto de Congonhas
Sao Paulo
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Viracopos International Airport
Sao Paulo / Campinas
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Guglielmo Marconi Airport
Bologna
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Senador Petrônio Portella Airport
Teresina
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Cologne Bonn Airport
Bonn/Cologne
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellations after confirmation less than 48 hours before service will incur a 100 EUR fee.
  4. Cancellations after confirmation less than 48 hours before service will incur a 100% fee. No-Show Surcharge - 100%
  5. Each amendment after confirmation will incur a 50 EUR fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Booking changes (date, time, or flight) will incur a 50 EUR fee.
  11. Cancellations after confirmation will incur a 100 EUR fee.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellations after confirmation less than 48 hours before service will incur a 100 EUR fee.
  4. Cancellations after confirmation less than 48 hours before service will incur a 100% fee. No-Show Surcharge - 100%
  5. Each amendment after confirmation will incur a 50 EUR fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellations after confirmation less than 48 hours before service will incur a 100 EUR fee.
  4. Cancellations after confirmation less than 48 hours before service will incur a 100% fee. No-Show Surcharge - 100%
  5. Each amendment after confirmation will incur a 50 EUR fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Booking changes (date, time, or flight) will incur a 50 EUR fee. Cancellations after confirmation will incur a 100 EUR fee.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellations after confirmation less than 48 hours before service will incur a 100 EUR fee.
  4. Cancellations after confirmation less than 48 hours before service will incur a 100% fee. No-Show Surcharge - 100%
  5. Each amendment after confirmation will incur a 50 EUR fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellations after confirmation less than 48 hours before service will incur a 100 EUR fee.
  4. Cancellations after confirmation less than 48 hours before service will incur a 100% fee. No-Show Surcharge - 100%
  5. Each amendment after confirmation will incur a 50 EUR fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellations after confirmation less than 48 hours before service will incur a 100 EUR fee.
  4. Cancellations after confirmation less than 48 hours before service will incur a 100% fee. No-Show Surcharge - 100%
  5. Each amendment after confirmation will incur a 50 EUR fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Bremen City Airport
Bremen
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Dortmund Airport
Dortmund
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Dresden International Airport
Dresden
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Bodensee Airport Friedrichshafen
Friedrichshafen
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Hannover Airport
Hannover
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%; Modification after confirmation - EUR 50,00
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%; Modification after confirmation - EUR 50,00
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%; Modification after confirmation - EUR 50,00
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Karlsruhe/Baden-Baden Airport
Karlsruhe/Baden-Baden
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Leipzig/Halle Airport
Leipzig/Halle
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Münster Osnabrück International Airport
Münster
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Düsseldorf International Airport
Düsseldorf
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Each amendment after confirmation will incur a 50 EUR fee.
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Each amendment after confirmation will incur a 50 EUR fee.
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Each amendment after confirmation will incur a 50 EUR fee.
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Nuremberg Airport
Nürnberg
- departure - FULL VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - FULL VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - FULL VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Stuttgart International Airport
Stuttgart
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Passengers with luggage must arrive at the GAT 85 minutes before departure; passengers without luggage – 45 minutes. For connecting flights, a minimum of 40 minutes is required.
  3. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Passengers with luggage must arrive at the GAT 85 minutes before departure; passengers without luggage – 45 minutes. For connecting flights, a minimum of 40 minutes is required.
  3. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Passengers with luggage must arrive at the GAT 85 minutes before departure; passengers without luggage – 45 minutes. For connecting flights, a minimum of 40 minutes is required.
  3. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Miami International Airport
Miami
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 40%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. 25% surcharge night time (20:00-10:00);
  9. 25% surcharge weekends, public & bank holidays; A 25% surcharge will apply from November 26–30 due to Thanksgiving and from December 23–January 3 for the holiday and New Year season.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 40%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. 25% surcharge night time (20:00-10:00);
  9. 25% surcharge weekends, public & bank holidays; A 25% surcharge will apply from November 26–30 due to Thanksgiving and from December 23–January 3 for the holiday and New Year season.
  10. International arrivals require special authorization from US border authorities.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 40%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. 25% surcharge night time (20:00-10:00);
  9. 25% surcharge weekends, public & bank holidays; A 25% surcharge will apply from November 26–30 due to Thanksgiving and from December 23–January 3 for the holiday and New Year season.
  10. International arrivals require special authorization from US border authorities.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!
Ronald Reagan Washington National Airport
Washington
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. 25% surcharge night time (22:00-08:00); weekends, public & bank holidays
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Post customs meeting
Washington Dulles International Airport
Washington
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Eagle County Regional Airport
Vail / Eagle
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Tucson International Airport
Tucson
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Tampa International Airport
Tampa
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), and public & bank holidays are subject to a 25% surcharge.
Syracuse Hancock International Airport
Syracuse
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Lambert-St. Louis International Airport
St. Louis
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Savannah / Hilton Head International Airport
Savannah
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Norman Y. Mineta San José International Airport
San Jose
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
San Diego International Airport
San Diego
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Raleigh-Durham International Airport
Raleigh / Durham
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Portland International Airport
Portland
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Pittsburgh International Airport
Pittsburgh
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Orlando Sanford International Airport
Orlando / Sanford
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Orlando International Airport
Orlando
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Will Rogers World Airport
Oklahoma
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Oakland International Airport
Oakland
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Fraport – Frankfurt International Airport
Frankfurt am Main
Munich International Airport
Munich
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 35%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Each amendment after confirmation will incur a 170 EUR fee per flight.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments modified less than 48 hours before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 35%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Each amendment after confirmation will incur a 170 EUR fee per flight.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 35%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Each amendment after confirmation will incur a 170 EUR fee per flight.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Istanbul – New Istanbul Airport
Istanbul
Vienna Wien-Schwechat International Airport
Vienna
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72–48hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Rebooking anytime will incur a 250 EUR charge per request
  10. Food, drinks etc - not included
  11. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72–48hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Rebooking anytime will incur a 250 EUR charge per request
  10. Food, drinks etc - not included
  11. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72–48hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Rebooking anytime will incur a 250 EUR charge per request
  10. Food, drinks etc - not included
  11. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Dubai International Airport
Dubai
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP services
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Once confirmed, the service is non-refundable, but the payment can be used as credit for the same service and airport for up to 2 months or the service can be rescheduled to another date
  5. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 100%
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Ahlan Services
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Al Majlis VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Bookings made less than 24 hours before the service (local time) are not acceptedt
  4. Bookings made less than 72 hours before the service (local time) will incur a 30% fee. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. Once confirmed, the service is non-refundable, but the payment can be used as credit for the same service and airport for up to 2 months or the service can be rescheduled to another date
  6. This service is non-refundable.
  7. Cancellations after confirmation are not permitted.
  8. No-Show Surcharge - 100%
  9. Infants (0–2 years old) – free-of-charge
  10. Pets are not allowed
  11. Bookings should be made at least 3 business days prior to the service
  12. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  13. Due to security reasons, Al Majlis services are not available to passengers/guests travelling to Israel via Emirates Airlines and El-Al Israel Airlines or to any passengers/guests traveling with British Airways.
  14. For security reasons, guests travelling to the USA, UK, Canada, Australia, or New Zealand must board through their airline’s designated departure gate.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP services
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Once confirmed, the service is non-refundable, but the payment can be used as credit for the same service and airport for up to 2 months or the service can be rescheduled to another date
  5. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 100%
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Ahlan Services
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Ahlan Services
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Al Majlis VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Bookings made less than 24 hours before the service (local time) are not acceptedt
  4. Bookings made less than 72 hours before the service (local time) will incur a 30% fee. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. Once confirmed, the service is non-refundable, but the payment can be used as credit for the same service and airport for up to 2 months or the service can be rescheduled to another date
  6. This service is non-refundable
  7. Cancellations after confirmation are not permitted
  8. Amendments to bookings are not permitted within 36 hours of the service (local time).
  9. No-Show Surcharge - 100%
  10. Infants (0–2 years old) – free-of-charge
  11. Pets are not allowed
  12. Bookings should be made at least 3 business days prior to the service
  13. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  14. Due to security reasons, Al Majlis services are not available to passengers/guests travelling to Israel via Emirates Airlines and El-Al Israel Airlines or to any passengers/guests traveling with British Airways.
  15. For security reasons, guests travelling to the USA, UK, Canada, Australia, or New Zealand must board through their airline’s designated departure gate.
- transit - Al Majlis VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Bookings made less than 24 hours before the service (local time) are not acceptedt
  4. Bookings made less than 72 hours before the service (local time) will incur a 30% fee. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. Once confirmed, the service is non-refundable, but the payment can be used as credit for the same service and airport for up to 2 months or the service can be rescheduled to another date
  6. Cancellations after confirmation are not permitted.
  7. This service is non-refundable.
  8. Amendments to bookings are not permitted within 36 hours of the service (local time).
  9. No-Show Surcharge - 100%
  10. Infants (0–2 years old) – free-of-charge
  11. Pets are not allowed
  12. Bookings should be made at least 3 business days prior to the service
  13. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  14. Due to security reasons, Al Majlis services are not available to passengers/guests travelling to Israel via Emirates Airlines and El-Al Israel Airlines or to any passengers/guests traveling with British Airways.
  15. For security reasons, guests travelling to the USA, UK, Canada, Australia, or New Zealand must board through their airline’s designated departure gate.
Changi International Airport
Singapore
- departure - Meet and Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Please note that rates do not apply during the Singapore Airshow, YOG, and F1 Season peak periods. A 25% surcharge will be applied during these times.
  10. Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  11. Please note that rates do not apply during the Singapore Airshow, YOG, and F1 Season peak periods. A 25% surcharge will be applied during these times.
  12. Terminal 4 service incurs a 135 EUR surcharge per way.
  13. A holiday surcharge of 25% applies from December 22nd until January 4th.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. No-Show Surcharge - 100%
  4. Infants (0–2 years old) – free-of-charge
  5. Bookings should be made at least 3 business days prior to the service
  6. Bookings made less than 72 hours before the service (local time) are not accepted
  7. Bookings made less than 72 hours before the service (local time) will incur a 100% fee. Amendments made less than 3 business days before the service (local time) will incur a 100% fee.
  8. Bookings made less than 48 hours before the service (local time) will incur a 100% fee.
  9. Cancellations after confirmation: less than 120 hours before service — 100%. No-Show Surcharge - 100%
  10. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 30% surcharge.
  11. Rates do not apply during the Singapore Airshow and F1 Season peak periods. Please note that a 25% surcharge will apply during these times.
  12. Minimum connection time required for transit service: 3 hours.
  13. A surcharge of 135 EUR per way applies for all passengers using Terminal 4 service.
  14. The electric buggy is not available at Terminal 4. A holiday surcharge of 25% applies from December 22nd until January 4th.
  15. This service is not available for Low-Cost Carriers, Malaysia Airlines, Swiss International Air Lines, and American-based airlines.
  16. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - CIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 100% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 30% surcharge.
  9. Rates do not apply during the Singapore Airshow and F1 Season peak periods. Please note that a 25% surcharge will apply during these times.
  10. Minimum connection time required for transit service: 3 hours
  11. This service package is not available for certain airlines: 3
  12. A holiday surcharge of 25% applies from December 22nd until January 4th.
  13. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet and Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Rates do not apply during the Singapore Airshow, YOG, and F1 Season peak periods. Please note that a 25% surcharge will be applied during these times. Nighttime (22:00 to 07:00) is subject to a 30% surcharge. Please note that rates do not apply during the Singapore Airshow, YOG, and F1 Season peak periods. A 25% surcharge will be applied during these times. Terminal 4 service incurs a 135 EUR surcharge per way. A holiday surcharge of 25% applies from December 22nd until January 4th.
  10. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. No-Show Surcharge - 100%
  4. Infants (0–2 years old) – free-of-charge
  5. Bookings should be made at least 3 business days prior to the service
  6. Bookings made less than 72 hours before the service (local time) are not accepted
  7. Bookings made less than 72 hours before the service (local time) will incur a 100% fee. Amendments made less than 3 business days before the service (local time) will incur a 100% fee.
  8. Bookings made less than 48 hours before the service (local time) will incur a 100% fee.
  9. Cancellations after confirmation: less than 120 hours before service — 100%. No-Show Surcharge - 100%
  10. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 30% surcharge.
  11. Rates do not apply during the Singapore Airshow and F1 Season peak periods. Please note that a 25% surcharge will apply during these times.
  12. Minimum connection time required for transit service: 3 hours.
  13. A surcharge of 135 EUR per way applies for all passengers using Terminal 4 service.
  14. The electric buggy is not available at Terminal 4. A holiday surcharge of 25% applies from December 22nd until January 4th.
  15. This service is not available for Low-Cost Carriers, Malaysia Airlines, Swiss International Air Lines, and American-based airlines.
  16. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet and Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Rates do not apply during the Singapore Airshow, YOG, and F1 Season peak periods. Please note that a 25% surcharge will be applied during these times. Nighttime (22:00 to 07:00) is subject to a 30% surcharge. Please note that rates do not apply during the Singapore Airshow, YOG, and F1 Season peak periods. A 25% surcharge will be applied during these times. Terminal 4 service incurs a 135 EUR surcharge per way. A holiday surcharge of 25% applies from December 22nd until January 4th.
  10. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. No-Show Surcharge - 100%
  4. Infants (0–2 years old) – free-of-charge
  5. Bookings should be made at least 3 business days prior to the service
  6. Bookings made less than 72 hours before the service (local time) are not accepted
  7. Bookings made less than 72 hours before the service (local time) will incur a 100% fee. Amendments made less than 3 business days before the service (local time) will incur a 100% fee.
  8. Bookings made less than 48 hours before the service (local time) will incur a 100% fee.
  9. Cancellations after confirmation: less than 120 hours before service — 100%. No-Show Surcharge - 100%
  10. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 30% surcharge.
  11. Rates do not apply during the Singapore Airshow and F1 Season peak periods. Please note that a 25% surcharge will apply during these times.
  12. Minimum connection time required for transit service: 3 hours.
  13. A surcharge of 135 EUR per way applies for all passengers using Terminal 4 service.
  14. The electric buggy is not available at Terminal 4. A holiday surcharge of 25% applies from December 22nd until January 4th.
  15. This service is not available for Low-Cost Carriers, Malaysia Airlines, Swiss International Air Lines, and American-based airlines.
  16. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - CIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 100% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  9. Rates do not apply during the Singapore Airshow and F1 Season peak periods. Please note that a 25% surcharge will be applied during these times.
  10. Minimum connection time required for transit service: 3 hours
  11. This service package is not available for certain airlines: 3
  12. A holiday surcharge of 25% applies from December 22nd until January 4th.
  13. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - CIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 100% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  9. Rates do not apply during the Singapore Airshow and F1 Season peak periods. Please note that a 25% surcharge will be applied during these times.
  10. Minimum connection time required for transit service: 3 hours
  11. This service package is not available for certain airlines: 3
  12. A holiday surcharge of 25% applies from December 22nd until January 4th.
  13. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Auckland International Airport
Auckland
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Rarotonga International Airport
Avarua – Cook Islands
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Christchurch International Airport
Christchurch
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Dunedin Airport
Dunedin
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Queenstown Airport
Queenstown
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Wellington International Airport
Wellington
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Hawke's Bay Airport
Napier
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Zurich – Kloten Airport
Zurich
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 72 hours before service — 50 %
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. VIP/Business Lounge access includes 2 hours; additional hours are charged at 950 EUR each (up to 6 passenegrs)
- departure - Meet & Assist, Fast Track
  1. Service is limited up to 1 hour. Extra Hour + 220 EUR (per service)
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 72 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. VIP/Business Lounge access includes 2 hours; additional hours are charged at 950 EUR each (up to 6 passenegrs)
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 72 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Service is limited up to 1 hour. Extra Hour + 220 EUR (per service)
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Service is limited up to 1 hour. Extra Hour + 220 EUR (per service)
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Geneva (Genf) International Airport
Geneva
- departure - Meet & Assist, Fast Track, Tarmac transfer
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 8 days –120 hours before service — 25%, 120 –96 hours before service — 50%, less than 96 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. All client cancellations (confirmed or pending) are subject to the above policy.
- arrival - Meet & Assist, Fast Track, Tarmac transfer
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 8 days –120 hours before service — 25%, 120 –96 hours before service — 50%, less than 96 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. All client cancellations (confirmed or pending) are subject to the above policy.
- transit - Meet & Assist, Fast Track, Tarmac transfer
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 8 days –120 hours before service — 25%, 120 –96 hours before service — 50%, less than 96 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. All client cancellations (confirmed or pending) are subject to the above policy.
Nelson Airport
Nelson
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
New Plymouth Airport
New Plymouth
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Palmerston North Airport
Palmerston North City
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Antalya International Airport
Antalya
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - CIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - CIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Salento Airport
Brindisi
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Haneda International Airport
Tokyo
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests less than 3 business days before the service (local time) + 30%, less than 2 business days - 50%; less than 1business day - 100%
  3. Non-refundable service.
  4. Amendments less than 3 business days before the service (local time) + 100%. In such cases, any service fees already paid to us will be non-refundable.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  9. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. No-Show Surcharge - 100%
  3. Infants (0–2 years old) – free-of-charge
  4. Bookings should be made at least 3 business days prior to the service
  5. Amendments less than 3 business days before the service (local time) + 100%. In such cases, any service fees already paid to us will be non-refundable.
  6. Last minute requests less than 3 business days before the service (local time) + 30%, less than 2 business days - 50%; less than 1business day - 100%
  7. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  8. Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  9. Non-refundable service.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. No-Show Surcharge - 100%
  3. Infants (0–2 years old) – free-of-charge
  4. Bookings should be made at least 3 business days prior to the service
  5. Amendments less than 3 business days before the service (local time) + 100%. In such cases, any service fees already paid to us will be non-refundable.
  6. Last minute requests less than 3 business days before the service (local time) + 30%, less than 2 business days - 50%; less than 1business day - 100%
  7. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  8. Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  9. Non-refundable service.
Narita International Airport
Tokyo
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Non-refundable service.
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  8. 30% surcharge (Night time) 21:00-06:00 (per stuff)
  9. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Non-refundable service.
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  8. 30% surcharge (Night time) 21:00-06:00 (per stuff)
  9. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Non-refundable service.
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  8. 30% surcharge (Night time) 21:00-06:00 (per stuff)
  9. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. This service is limited to Business and First Class passengers.
  3. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Porter service is not available. An extra greeter can act as a porter upon request.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. This service is limited to Business and First Class passengers.
  3. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Porter service is not available. An extra greeter can act as a porter upon request.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. This service is limited to Business and First Class passengers.
  3. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Porter service is not available. An extra greeter can act as a porter upon request.
New Chitose Airport
Sapporo
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Non-refundable service.
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  8. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  9. 30% surcharge (Night time) 21:00-06:00 (per stuff)
  10. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Non-refundable service.
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  8. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  9. 30% surcharge (Night time) 21:00-06:00 (per stuff)
  10. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Non-refundable service.
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  8. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  9. 30% surcharge (Night time) 21:00-06:00 (per stuff)
  10. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
Kansai International Airport
Osaka
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. No-Show Surcharge - 100%
  3. Infants (0–2 years old) – free-of-charge
  4. Bookings should be made at least 3 business days prior to the service
  5. Amendments less than 3 business days before the service (local time) + 100%. In such cases, any service fees already paid to us will be non-refundable.
  6. Last minute requests less than 3 business days before the service (local time) + 30%, less than 2 business days - 50%; less than 1business day - 100%
  7. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  8. Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  9. Non-refundable service.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. No-Show Surcharge - 100%
  3. Infants (0–2 years old) – free-of-charge
  4. Bookings should be made at least 3 business days prior to the service
  5. Amendments less than 3 business days before the service (local time) + 100%. In such cases, any service fees already paid to us will be non-refundable.
  6. Last minute requests less than 3 business days before the service (local time) + 30%, less than 2 business days - 50%; less than 1business day - 100%
  7. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  8. Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  9. Non-refundable service.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. No-Show Surcharge - 100%
  3. Infants (0–2 years old) – free-of-charge
  4. Bookings should be made at least 3 business days prior to the service
  5. Amendments less than 3 business days before the service (local time) + 100%. In such cases, any service fees already paid to us will be non-refundable.
  6. Last minute requests less than 3 business days before the service (local time) + 30%, less than 2 business days - 50%; less than 1business day - 100%
  7. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  8. Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  9. Non-refundable service.
Naha Airport
Okinawa
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Non-refundable service.
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  8. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  9. 30% surcharge (Night time) 21:00-06:00 (per stuff)
  10. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Non-refundable service.
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  8. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  9. 30% surcharge (Night time) 21:00-06:00 (per stuff)
  10. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Non-refundable service.
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  8. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  9. 30% surcharge (Night time) 21:00-06:00 (per stuff)
  10. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
Chūbu Centrair International Airport
Nagoya
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Non-refundable service.
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  8. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  9. 30% surcharge (Night time) 21:00-06:00 (per stuff)
  10. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Non-refundable service.
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  8. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  9. 30% surcharge (Night time) 21:00-06:00 (per stuff)
  10. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Non-refundable service.
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  8. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  9. 30% surcharge (Night time) 21:00-06:00 (per stuff)
  10. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
Fukuoka Airport
Sapporo
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  3. Non-refundable service.
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  9. 30% surcharge (Night time) 21:00-06:00 (per stuff)
  10. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Non-refundable service.
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  8. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  9. 30% surcharge (Night time) 21:00-06:00 (per stuff)
  10. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Non-refundable service.
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  8. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  9. 30% surcharge (Night time) 21:00-06:00 (per stuff)
  10. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
Cagliari Elmas Airport
Cagliari (Sardinia)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Humberto Delgado Airport
Lisbon
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Night time (21:00 - 07:00) - 50%
  9. For non-EU flights there is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities.
  10. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Night time (21:00 - 07:00) - 50%
  9. For non-EU flights there is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities
  10. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Night time (21:00 - 07:00) - 50%
  9. For non-EU flights there is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities
  10. Bookings on weekends or on public/bank holidays may be subject to additional fees
Catania Fontanarossa Airport
Catania (Sicily)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Francisco de Sa Carneiro Airport
Porto
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  9. Sundays, and public & bank holidays are subject to a 50% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  9. Sundays, and public & bank holidays are subject to a 50% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  9. Sundays, and public & bank holidays are subject to a 50% surcharge.
Crotone Sant'Anna Airport
Crotone
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Aeroporto di Firenze-Peretola
Florence
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on public/bank holidays may be subject to additional fees.
Đà Nẵng International Airport
Da Nang
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Hong Kong International Airport
Hong Kong
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
- departure - Full VIP
  1. Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2 hours incl. Extra fees apply in case of extra hours or part of it!
  2. Last minute requests (72- 48 hours) – 25%; (48-24 hours) – 50%; (<24 hours) – 100%
  3. Cancellations or Amendments after confirmation: (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%
  4. No-Show Surcharge – 100%
  5. Children (0-2yo) – free-of-charge
  6. Booking – 3 working days prior date of the service
  7. Weekends, Public & Bank Holidays can be a subject of surcharges
  8. Service is non-refundable and non-transferrable
- arrival - Full VIP
  1. Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Extra fees apply in case of extra hours or part of it!
  2. Last minute requests (72- 48 hours) – 25%; (48-24 hours) – 50%; (<24 hours) – 100%
  3. Cancellations or Amendments after confirmation: (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%
  4. No-Show Surcharge – 100%
  5. Children (0-2yo) – free-of-charge
  6. Booking – 3 working days prior date of the service
  7. Weekends, Public & Bank Holidays can be a subject of surcharges
  8. Service is non-refundable and non-transferrable
- departure - Full VIP with Private Suite
  1. Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Extra fees apply in case of extra hours or part of it!
  2. Last minute requests (72- 48 hours) – 25%; (48-24 hours) – 50%; (<24 hours) – 100%
  3. Cancellations or Amendments after confirmation: (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%
  4. No-Show Surcharge – 100%
  5. Children (0-2yo) – free-of-charge
  6. Booking – 3 working days prior date of the service
  7. Weekends, Public & Bank Holidays can be a subject of surcharges
  8. Service is non-refundable and non-transferrable
- arrival - Full VIP with Private Suite
  1. Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Extra fees apply in case of extra hours or part of it!
  2. Last minute requests (72- 48 hours) – 25%; (48-24 hours) – 50%; (<24 hours) – 100%
  3. Cancellations or Amendments after confirmation: (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%
  4. No-Show Surcharge – 100%
  5. Children (0-2yo) – free-of-charge
  6. Booking – 3 working days prior date of the service
  7. Weekends, Public & Bank Holidays can be a subject of surcharges
  8. Service is non-refundable and non-transferrable
Incheon International Airport
Seoul
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Transit over 2 hours between flights incurs an additional 35% charge
  3. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 3 business days before the service (local time) will incur a 35% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Nighttime (22:00 to 06:00) is subject to a 30% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Transit over 2 hours between flights incurs an additional 35% charge
  3. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 3 business days before the service (local time) will incur a 35% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Nighttime (22:00 to 06:00) is subject to a 30% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Transit over 2 hours between flights incurs an additional 35% charge
  3. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 3 business days before the service (local time) will incur a 35% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Nighttime (22:00 to 06:00) is subject to a 30% surcharge.
  10. Transit over 2 hours between flights incurs an additional 35% charge
Gimpo International Airport
Seoul
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Transit over 2 hours between flights incurs an additional 35% charge
  3. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 3 business days before the service (local time) will incur a 35% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Nighttime (22:00 to 06:00) is subject to a 30% surcharge.
  10. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Transit over 2 hours between flights incurs an additional 35% charge
  3. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 3 business days before the service (local time) will incur a 35% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Nighttime (22:00 to 06:00) is subject to a 30% surcharge
  10. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Transit over 2 hours between flights incurs an additional 35% charge
  3. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 3 business days before the service (local time) will incur a 35% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Nighttime (22:00 to 06:00) is subject to a 30% surcharge
  10. Bookings on weekends or on public/bank holidays may be subject to additional fees
Jeju International Airport
Cheju / Jeju-do
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Transit over 2 hours between flights incurs an additional 35% charge
  3. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Nighttime (22:00 to 06:00) is subject to a 30% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Transit over 2 hours between flights incurs an additional 35% charge
  3. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Nighttime (22:00 to 06:00) is subject to a 30% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Brussels National Airport – Zaventem
Brussels
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Nighttime (20:00 to 08:00) - 25%
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (20:00 to 08:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (20:00 to 08:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Brussels South Charleroi Airport
Brussels / Charleroi
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Phu Quoc International Airport
Phu Quoc
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00) is subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00) is subject to a 25% surcharge.
Cam Ranh International Airport
Nha Trang
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00) is subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Noi Bai International Airport
Hanoi
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
McCall Field - Calgary International airport
Calgary
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 09:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 09:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 09:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Edmonton International Airport
Edmonton
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 09:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 09:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 09:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Robert L. Stanfield International Airport
Halifax
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 09:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 09:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 09:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Macdonald-Cartier International Airport
Ottawa
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 09:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 09:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 09:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Vancouver International Airport
Vancouver
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 09:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 09:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 09:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Pierre Elliott Trudeau International Airport
Montreal
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 09:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Service includes up to 2 hours; any additional time or part thereof is 190 EUR per booking
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 09:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Service includes up to 2 hours; any additional time or part thereof is 190 EUR per booking
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 09:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Service includes up to 2 hours; any additional time or part thereof is 190 EUR per booking
Lester B. Pearson International Airport
Toronto
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 09:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Each amendment after confirmation will incur a 55 EUR fee.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 09:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Each amendment after confirmation will incur a 55 EUR fee.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 09:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Each amendment after confirmation will incur a 55 EUR fee.
Suvarnabhumi International Airport
Bangkok
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. This service is not available for holders of the following passports: Bangladesh (BD), Cameroon (CM), China (CN), Ethiopia (ET), Guinea (GN), India (IN), Iran (IR), Iraq (IQ), Kenya (KE), Nigeria (NG), Pakistan (PK), Sri Lanka (LK), and the Syrian Arab Republic.
  6. Cancellations after confirmation will incur a EUR 50 fee.
  7. No-Show Surcharge - 100% Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Transit services are available for a maximum of 2 hours between flights.
  11. Non-refundable booking fees of 50,00 EUR included in the price.
  12. Only passengers holding First and Business class tickets are allowed to use the Premium Fast track channels.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. This service is not available for holders of the following passports: Bangladesh (BD), Cameroon (CM), China (CN), Ethiopia (ET), Guinea (GN), India (IN), Iran (IR), Iraq (IQ), Kenya (KE), Nigeria (NG), Pakistan (PK), Sri Lanka (LK), and the Syrian Arab Republic.
  6. Cancellations after confirmation will incur a EUR 50 fee.
  7. No-Show Surcharge - 100% Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Transit services are available for a maximum of 2 hours between flights.
  11. Non-refundable booking fees of 50,00 EUR included in the price.
  12. Only passengers holding First and Business class tickets are allowed to use the Premium Fast track channels.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. This service is not available for holders of the following passports: Bangladesh (BD), Cameroon (CM), China (CN), Ethiopia (ET), Guinea (GN), India (IN), Iran (IR), Iraq (IQ), Kenya (KE), Nigeria (NG), Pakistan (PK), Sri Lanka (LK), and the Syrian Arab Republic.
  6. Cancellations after confirmation will incur a EUR 50 fee.
  7. No-Show Surcharge - 100% Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Transit services are available for a maximum of 2 hours between flights.
  11. Non-refundable booking fees of 50,00 EUR included in the price.
  12. Only passengers holding First and Business class tickets are allowed to use the Premium Fast track channels.
Don Mueang International Airport
Bangkok
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Chiang Mai International Airport
Chiang Mai
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Phuket International Airport
Phuket
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00) is subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00) is subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Samui International Airport
Koh Samui
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Krabi International Airport
Krabi
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Tan Son Nhat International Airport
Ho Chi Minh
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 25%, less than 72 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 25%, less than 72 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Domodedovo International Airport
Moscow
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Vnukovo International Airport
Moscow
- departure - Meet & Assist, Fast Track, VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 2 business days before the service (local time) + 15%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track, VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 2 business days before the service (local time) + 15%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track, VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 2 business days before the service (local time) + 15%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 2 business days before the service (local time) + 15%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 2 business days before the service (local time) + 15%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 2 business days before the service (local time) + 15%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Chrostoforo Colombo Airport
Genova
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Sant'Eufemia Lamezia Terme Airport
Lamezia Terme
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Milan - Linate Airport
Milan
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (20:00 to 08:00), Sundays, and public & bank holidays are subject to a 30% surcharge.
  9. For arrival flights from non-Schengen countries, it is mandatory to include a private tarmac service to meet the passenger before passport control. A 100% fee applies for any services booked for ITA Airways or Lufthansa flights if the cancellation is made within 48 hours of the flight’s scheduled arrival or departure time, regardless of whether the aircraft ends up parking at a jet bridge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (20:00 to 08:00), Sundays, and public & bank holidays are subject to a 30% surcharge.
  9. For arrival flights from non-Schengen countries, it is mandatory to include a private tarmac service to meet the passenger before passport control. A 100% fee applies for any services booked for ITA Airways or Lufthansa flights if the cancellation is made within 48 hours of the flight’s scheduled arrival or departure time, regardless of whether the aircraft ends up parking at a jet bridge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. For arrival flights from non-Schengen countries, it is mandatory to include a private tarmac service to meet the passenger before passport control. A 100% fee applies for any services booked for ITA Airways or Lufthansa flights if the cancellation is made within 48 hours of the flight’s scheduled arrival or departure time, regardless of whether the aircraft ends up parking at a jet bridge.
Naples (Napoli) -Ugo Niutta International Airport
Naples
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Nighttime (22:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Nighttime (22:00 to 08:00) is subject to a 25% surcharge.
Olbia Costa Smeralda Airport
Olbia (Sardegna)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Falcone–Borsellino Airport
Palermo
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Giuseppe Verdi International Airport
Parma
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Perugia San Francesco d'Assisi – Umbria International Airport
Perugia
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Abruzzo Airport
Pescara
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Galileo Galilei Airport
Pisa
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests: (48-24 hours) - 40%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends are subject to a 100% surcharge.
  9. For non-EU flights there is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 40%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends are subject to a 100% surcharge.
  9. For non-EU flights there is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Reggio di Calabria
Reggio di Calabria
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Federico Fellini International Airport
Rimini
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Fiumicino - Leonardo da Vinci International Airport
Rome
Ciampino–G. B. Pastine International Airport
Rome
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Turin-Caselle Airport
Turin
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
S. Angelo (Aeroporto di Treviso A. Canova) Airport
Treviso
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Friuli Venezia Giulia Airport
Trieste
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Marco Polo Airport
Venice
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Nighttime (20:00 to 08:00) is subject to a 30% surcharge.
  10. Private transfer to the aircraft (Tarmac) is subject to carrier’s authorization and availability; If Private transfer to the aircraft (tarmac) booked and not used 50% applied. LH group flights (LH, LX, EN) do not authorize private transfers to the aircraft (tarmac) on their flights.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Nighttime (20:00 to 08:00) is subject to a 30% surcharge.
  10. Private transfer to the aircraft (Tarmac) is subject to carrier’s authorization and availability; If Private transfer to the aircraft (tarmac) booked and not used 50% applied. LH group flights (LH, LX, EN) do not authorize private transfers to the aircraft (tarmac) on their flights.
Villafranca Airport (Valerio Catullo Airport)
Verona
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Milan - Malpensa Airport
Milan
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities
  11. Priority access at MXP is now limited to public figures and requires prior authorization from airport authorities. Please indicate your position when booking if this applies to you. All other travelers must follow standard passport control procedures. Our greeter will escort passengers to passport control and meet them again immediately after the procedure.
  12. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities.
  10. Priority access at MXP is now limited to public figures and requires prior authorization from airport authorities. Please indicate your position when booking if this applies to you. All other travelers must follow standard passport control procedures. Our greeter will escort passengers to passport control and meet them again immediately after the procedure.
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities.
  10. Priority access at MXP is now limited to public figures and requires prior authorization from airport authorities. Please indicate your position when booking if this applies to you. All other travelers must follow standard passport control procedures. Our greeter will escort passengers to passport control and meet them again immediately after the procedure.
  11. Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
London City Airport
London
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. 25% surcharge Public & Bank Holidays
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
Gatwick Airport
London
- departure - Full private VVIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Amendments (e.g., flight change) made less than 2 business days before the service (local time) will incur a EUR 250 fee.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Full private VVIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Amendments (e.g., flight change) made less than 2 business days before the service (local time) will incur a EUR 250 fee.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full private VVIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Amendments (e.g., flight change) made less than 2 business days before the service (local time) will incur a EUR 250 fee.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Luton Airport
London
Stansted Airport
London
- departure - Meet & Assist, Fast Track
  1. Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Aberdeen International Airport
Aberdeen (Scotland)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
George Best Belfast City Airport
Belfast (Northern Ireland)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
Belfast International Airport
Belfast (Nothern Ireland)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
Birmingham Airport
Birmingham (England)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
Bournemouth Airport
Bournemouth
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
Bristol Airport
Bristol
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
Cardiff Airport
Cardiff
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
Robin Hood Airport Doncaster Sheffield
Doncaster
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
Durham Tees Valley Airport
Durham
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
Edinburgh Airport
Edinburgh
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 25% surcharge.
East Midlands Airport
East Midlands
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
Exeter International Airport
Exeter
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
Glasgow Airport
Glasgow
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
Guernsey Airport
Guernsey
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
Humberside Airport
Humberside
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 25% surcharge.
Inverness Airport
Inverness
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
Ronaldsway Airport
Isle of Man
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
Jersey Airport
Jersey
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
Leeds Bradford Airport
Leeds Bradford
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
Liverpool John Lennon Airport
Liverpool
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
Manchester - Ringway International Airport
Manchester
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
Norwich International Airport
Norwich
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
Louis Armstrong New Orleans International Airport
New Orleans
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Nashville International Airport
Nashville
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated flights
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated flights
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated - departure and arrival must be operated by DL
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Post customs meeting
General Mitchell International airport
Milwaukee
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Memphis International Airport
Memphis
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Manchester-Boston Regional airport
Manchester
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Louisville International Airport
Louisville
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Long Beach AIrport
Long Beach
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Lincoln Airport (Nebraska)
Lincoln City
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
McCarran International Airport
Las Vegas
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Kansas City International Airport
Kansas City
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Jacksonville International Airport
Jacksonville
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Jackson Hole Airport
Jackson City
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Indianapolis International Airport
Indianapolis
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
William P. Hobby Airport
Houston
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
George Bush Intercontinental Airport
Houston
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Guam International Airport
Guam
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Piedmont Triad International Airport
Greensboro
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Gerald R. Ford International Airport
Grand Rapids
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (48 hours) - 50%; (<24 hours) - 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 48-24 hours before service — 50%, less than 24 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 48-24 hours before service — 50%, less than 24 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 48-24 hours before service — 50%, less than 24 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Southwest Florida International airport
Fort Myers
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Fort Lauderdale - Hollywood International Airport
Fort Lauderdale
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Des Moines International Airport
Des Moines
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Cleveland-Hopkins International Airport
Cleveland
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Cincinnati/Nortern Kentucky International Airport
Cincinnati
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Chicago Midway International Airport
Chicago
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Bob Hope Airport
Burbank
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Birmingham-Shuttlesworth International Airport
Birmingham
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Baltimore - Washington International Airport
Baltimore
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Austin Bergstrom International Airport
Austin
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Aspen-Pitkin County Airport / Sardy Field
Aspen
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Albuquerque International Airport
Albuquerque
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Toulouse-Blagnac Airport
Toulouse
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Strassbourg International Airport
Strassbourg
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Atlantique International Airport
Nantes
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Montpellier – Mediterranee Airport
Montpellier
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Marseille Provence Airport
Marseille
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Merignac International Airport
Bordeaux
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Dordogne Périgord Airport
Bergerac
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Doha Hamad International Airport
Doha
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 30%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 30%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 30%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Extra fees apply in case of extra hours or part of it!
  2. Last minute requests (72- 48 hours) – 25%; (48-24 hours) – 50%; (<24 hours) – 100%
  3. Cancellations or Amendments after confirmation: (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%
  4. No-Show Surcharge – 100%
  5. Children (0-2yo) – free-of-charge
  6. Booking – 3 working days prior date of the service
  7. Weekends, Public & Bank Holidays can be a subject of surcharges
Abakan Inernational Airport
Abakan
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Anapa Airport
Anapa
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Narimanovo International Airport
Astrakhan
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Talagi Airport
Arkhangelsk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Barnaul Airport
Barnaul
- departure - Meet & Assist, Fast Track, Comfort Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track, Comfort Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track, Business Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track, Business Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Belgorod Airport
Belgorod
- departure - Meet & Assist, Fast Track, Comfort Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track, Business
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Ignatyevo Airport
Blagoveshchensk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Bratsk Airport
Bratsk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Chelyabinsk Airport
Chelyabinsk
- departure - Meet & Assist, Fast Track (Domestic flights)
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track (Domestic flights)
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track (International flights)
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track (International flights)
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Cherepovets Airport
Cherepovets
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Chita-Kadala International Airport
Chita
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Koltsovo International Airport
Ekaterinburg (Yekaterinburg) (Sverdlovsk)
- departure - Meet & Assist, Fast Track (Domestic flights)
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track (Domestic flights)
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track (International flights)
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track (International flights)
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Gelendzhik Airport
Gelendzhik
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Grozny Airport
Grozny
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Irkutsk International Airport
Irkutsk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Izhevsk Airport
Izhevsk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Khrabrovo Airport
Kaliningrad (Konigsberg)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Kazan International Airport
Kazan (Tatarstan)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Khabarovsk Novy Airport
Khabarovsk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (00:00 to 06:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (00:00 to 06:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Pobedilovo Airport
Kirov
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (00:00 to 06:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (00:00 to 06:00) is subject to a 50% surcharge
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
Kurgan Airport
Kurgan
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (00:00 to 06:00) is subject to a 50% surcharge
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (00:00 to 06:00) is subject to a 50% surcharge
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Murmansk Airport
Murmansk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (00:00 to 06:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (00:00 to 06:00) is subject to a 50% surcharge
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Khanty-Mansiisk Airport
Khanty-Mansiysk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Kogalym International Airport
Kogalym
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Krasnodar International Airport
Krasnodar
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Yemelyanovo International Airport
Krasnoyarsk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Lipetsk Airport
Lipetsk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Mineralnie Vody Airport
Mineralnie Vody (Stavropol)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Naryan-Mar Airport
Naryan-Mar
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Begishevo Airport
Nizhnekamsk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Nizhny Novgorod International Airport
Novgorod (Niznij Novgorod)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Nizhnevartovsk Airport
Nizhnevartovsk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Novosibirsk - Tolmachevo Airport
Novosibirsk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Orenburg Airport
Orenburg
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Rostov Airport
Rostov-on-Don
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Kurumoch International Airport
Samara
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Sochi International Airport
Sochi (Adler)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Vladivostok International Airport
Vladivostok
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Voronezh - Chernovitskoye International Airport
Voronezh
- departure - Meet & Assist, Fast Track (Domestic flights)
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Novokuznetsk - Spichenkovo Airport
Novokuznetsk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Noyabrsk Airport
Noyabrsk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Nyagan Airport
Nyagan
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Omsk Tsentralny Airport
Omsk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Perm – Bolshoye Savino International Airport
Perm
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Yelizovo-Petropavlovs-Kamchantskyi Airport
Petropavlovsk – Kamchatskyi
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Salekhard Airport
Salekhard
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Saratov Tsentralny Airport
Saratov
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Stavropol - Shpakovskoye International Airport
Stavropol'
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Syktyvkar Airport
Syktyvkar (Komi)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Surgut International Airport
Surgut
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Tomsk - Bogashevo Airport
Tomsk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Ufa International Airport
Ufa
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Baikal International Airport
Ulan-Ude
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Ulyanovsk Vostochny Airport
Ulyanovsk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Beslan Airport
Vladikavkaz
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Yakutsk Airport
Yakutsk Yakutia Sakha
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Cheboksary Airport
Cheboksary
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Gorno-Altaysk Airport
Gorno-Altaysk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Kemerovo International Airport
Kemerovo
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Sokol - Magadan Airport
Magadan
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Uytash Airport
Makhachkala
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Nalchik Airport
Nalchik
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Magas Airport
Nazran
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Novy Urengoy Airport
Novy Urengoy
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Alykel - Norilsk Airport
Norilsk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Orsk Airport
Orsk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Roshchino International Airport
Tyumen
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Usinsk Airport
Usinsk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Volgograd International Airport
Volgograd
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Yoshkar-Ola Airport
Yoshkar-Ola
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Saransk International Airport
Saransk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
International Airport Ngurah Rai - Denpasar
Bali - Denpasar
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%. However, the processing 10% booking fee is non-refundable and covers the costs, time, and administrative work involved in arranging your Service and processing your payment.
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) and children: no discounts
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 06:00) is subject to a 30% surcharge. Public & bank holidays (24th Dec, 25th Dec, 30th, 31st Dec, 1st Jan & Lebaran (Eid) Holiday)) are subject to a 30% surcharge.
  9. The Celebrity service is 200 EUR per service (irrespective of how many passengers).
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%. However, the processing 10% booking fee is non-refundable and covers the costs, time, and administrative work involved in arranging your Service and processing your payment.
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) and children: no discounts
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 06:00) is subject to a 30% surcharge. Public & bank holidays (24th Dec, 25th Dec, 30th, 31st Dec, 1st Jan & Lebaran (Eid) Holiday)) are subject to a 30% surcharge.
  9. The Celebrity service is 200 EUR per service (irrespective of how many passengers). The cost of the Visa on Arrival is non-refundable if any passenger cancels or changes their booking date.
Bahir Dar Ginbot Haya Airport
Bahir Dar
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Almaty International Airport
Almaty
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Nursultan Nazarbayev International Airport
Nur-Sultan (Astana)
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
ATMA Atyrau Airport
Atyrau
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Sary-Arka Airport
Karaganda
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Aktau Airport
Aktau
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Seychelles International Airport (Aéroport de la pointe Larue)
Mahe Island
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Košice International Airport
Košice
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Ljubljana Jože Pučnik Airport
Ljubljana
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Nighttime (22:00 to 07:00) is subject to a 25% surcharge.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Nighttime (22:00 to 07:00) is subject to a 25% surcharge.
Cyril E. King Airport
St. Thomas
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Bern Airport
Bern
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Lome-Tokoin - Gnassingbé Eyadéma International Airport
Lome
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Fua’amotu International Airport
Nuku’alofa
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Piarco International Airport
Piarco (Island of Trinidad)
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Arthur Napoleon Raymond Robinson International Airport
Crown Point (Island of Tobago)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Hammamet International Airport
Enfidha
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Habib Bourguiba International Airport
Monastir
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Carthage International Airport
Tunis
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Ashgabat International Airport
Ashgabat
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Tirana International Airport Nënë Tereza
Tirana
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Andorra-La Seu d’Urgell Airport
Andorra la Vella
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Blue Danube Airport Linz
Linz
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or public/bank holidays are available by request only (may be subject to additional fees)
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or public/bank holidays are available by request only (may be subject to additional fees)
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or public/bank holidays are available by request only (may be subject to additional fees)
Minsk National Airport
Minsk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72–48hours before service — 25%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72–48hours before service — 25%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72–48hours before service — 25%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Butmir International Airport
Sarajevo
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Mostar Airport
Mostar
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Sofia International Airport
Sofia
- departure - VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Burgas Airport
Burgas
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Čilipi International Airport
Dubrovnik
Zračna luka Pula Airport
Pula
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Rijeka Airport
Rijeka
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Zadar Airport
Zadar
- departure - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Osijek Airport
Osijek
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Pleso Airport
Zagreb
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Requests must be placed at least 4 business days in advance. Requests submitted later than this timeframe may not be confirmed.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Requests must be placed at least 4 business days in advance. Requests submitted later than this timeframe may not be confirmed.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Requests must be placed at least 4 business days in advance. Requests submitted later than this timeframe may not be confirmed.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Requests must be placed at least 4 business days in advance. Requests submitted later than this timeframe may not be confirmed.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Requests must be placed at least 4 business days in advance. Requests submitted later than this timeframe may not be confirmed.
Vaclav Havel International Airport (Prague Ruzyne)
Prague
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Service is not available for Ryanair departures.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Service is not available for Ryanair departures.
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Letiště Karlovy Vary
Karlovy Vary
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Aarhus International Airport
Aarhus
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Vagar Airport
Faroe Island
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Lennart Meri Tallinn Airport
Tallinn
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. +25% - changing up to 1 business day (!)
  10. + 50% - changing less than 1 business day (!)
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. +25% - changing up to 1 business day (!)
  10. + 50% - changing less than 1 business day (!)
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Turku Turun lentoasema Abo flygfält
Turku
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Kittilän Ientoasema Airport
Kittilä
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 40% surcharge.
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 40% surcharge.
North Front Airport
Gibraltar
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Araxos National Airport (Agamemnon)
Araxos (Patras)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Aktion National Airport
Aktion
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Daskalogiannis International Airport
Chania
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Chios Island National Airport
Chios
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Ioannis Kapodistrias International Airport
Corfu
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Nikos Kazantzakis International Airport
Heraklion
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Captain Vassilis Constantakopoulos International Airport
Kalamata
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 72–48 hours before service — 25%, less than 48 hours before service — 50%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Alexander the Great International Airport
Kavala
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Cephalonia International Airport
Kefalonia
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Hippocrates Island International Airport
Kos
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Karpatos Island National Airport
Lefkos / Lefkosa / Karpatos
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Lemnos International Airport
Lemnos
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Mytilene International Airport
Lesbos
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Mykonos Island National Airport
Mykonos
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Diagoras International Airport
Rhodes
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Aristarchos International Airport
Samos
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Thira National Airport
Santorini
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Alexandros Papadiamantis Airport
Skiathos
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Nea Anchialos National Airport
Volos
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Dionysios Solomos International Airport
Zakynthos
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Makedonia International Airport
Thessaloniki
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Keflavík International Airport
Reykjavik
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Chhatrapati Shivaji International Airport
Bombay (Mumbai)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Varna Airport
Varna
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Zračna luka Resnik
Split
Aerfort Bhaile Átha Cliath (Dublin Airport)
Dublin
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Riga International Airport
Riga
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Palanga International Airport
Palanga
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Adana Şakirpaşa Airport
Adana
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Esenboga International Airport
Ankara
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 4 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 4 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 4 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 4 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 4 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 4 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Milas-Bodrum Airport
Bodrum
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - CIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Diyarbakir Airport
Diyarbakir
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Podgorica (Titograd) Airport
Podgorica
- departure - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Tivat Airport
Tivat
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Kristiansand Kjevik Airport
Kristiansen / Kristiansand
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Tromso - Langnes Airport
Tromso
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Torp Sandefjord Airport
Torp
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Bergen - Flesland Airport
Bergen
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. 50% Night surcharge on services between 23h00 – 06h00
  10. 50% Bank holiday surcharge
  11. In the event of a delay or waiting time exceeding 45 minutes, an additional charge of 150 EUR per hour (including VAT) shall apply
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. 50% Night surcharge on services between 23h00 – 06h00
  10. 50% Bank holiday surcharge
  11. In the event of a delay or waiting time exceeding 45 minutes, an additional charge of 150 EUR per hour (including VAT) shall apply
Faro (Algarve) International Airport
Faro
Madeira Airport
Madeira - Funchal
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Sundays, and public & bank holidays are subject to a 100% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Sundays, and public & bank holidays are subject to a 100% surcharge.
Joao Paulo II Airport
Revla / Ponta Delgada. Island Sao Miguel
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Sundays, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Sundays, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Santa Maria Airport
Vila do Porto. Santa Maria Island
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Sundays, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Sundays, and public & bank holidays are subject to a 25% surcharge
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Nis Constantine the Great Airport
Nis
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Belgrade Nikola Tesla Airport
Belgrade
M.R. Stefanik International Airport
Bratislava
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Maribor Edvard Rusjan Airport
Maribor
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Portoroz Airport
Portoroz
Stockholm Arlanda Airport
Stockholm
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), Sundays and national & bank holidays are subject to a 60% surcharge.
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 60% surcharge.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), Sundays and national & bank holidays are subject to a 60% surcharge.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), Sundays and national & bank holidays are subject to a 60% surcharge.
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 60% surcharge.
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 60% surcharge.
Dalaman International Airport
Dalaman
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 30%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 30%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
V.C. Bird International Airport
Saint John’s
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Queen Beatrix International Airport
Oranjestad
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less 48 hours before service — 25%
  3. Non-refundable service.
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 100% surcharge.(i.e. 1.1, 25.1, 04.3, 18.3. 19.4, 22.4, 27.4, 01.5, 30.5, 24-26.12)
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (23:00 to 08:00) is subject to a 35% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less 48 hours before service — 25%
  3. Non-refundable service.
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 100% surcharge.(i.e. 1.1, 25.1, 04.3, 18.3. 19.4, 22.4, 27.4, 01.5, 30.5, 24-26.12)
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (23:00 to 08:00) is subject to a 35% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less 48 hours before service — 25%
  3. Non-refundable service.
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 100% surcharge.(i.e. 1.1, 25.1, 04.3, 18.3. 19.4, 22.4, 27.4, 01.5, 30.5, 24-26.12)
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Nighttime (23:00 to 08:00) is subject to a 35% surcharge.
Lynden Pindling International Airport
Nassau
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Grantley Adams International Airport
Bridgetown
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Bodyguard service available on request at 350.00 EUR per hour.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Philip S.W. Goldson International Airport
Belize City
L.F. Wade International Airport
Hamilton
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Viru Viru International Airport
Santa Cruz de la Sierra
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Owen Roberts International Airport
Owen Roberts
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Aeropuerto Comodoro Arturo Merino Benitez
Santiago de Chile
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) - 30% surcharge
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) - 30% surcharge
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) - 30% surcharge
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
El Dorado International Airport
Bogota
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  5. Nighttime, weekends, and public & bank holidays are subject to a 25% surcharge.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Fast-track lines only apply to diplomatic passengers. For exceptions to the fast-track immigration line, the passenger must submit a request to immigration 20 days before the service. This does not guarantee approval, but it is a suggestion made by the authority.
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  5. Nighttime, weekends, and public & bank holidays are subject to a 25% surcharge.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Fast-track lines only apply to diplomatic passengers. For exceptions to the fast-track immigration line, the passenger must submit a request to immigration 20 days before the service. This does not guarantee approval, but it is a suggestion made by the authority.
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  5. Nighttime, weekends, and public & bank holidays are subject to a 25% surcharge.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Fast-track lines only apply to diplomatic passengers. For exceptions to the fast-track immigration line, the passenger must submit a request to immigration 20 days before the service. This does not guarantee approval, but it is a suggestion made by the authority.
Rafael Nunez International Airport
Cartagena
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Alfonso Bonilla Aragon Ainternational Airport (Palmaseca International Airport)
Cali
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
José María Córdova International Airport
Medellin
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities.
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities.
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities.
Juan Santamaria International Airport
San Jose
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Jose Marti International Airport
Havana
Juan Gualberto Gomez Airport
Varadero
Vilo Acuna Airport
Cayo Largo del Sur
Hato International Airport or Curaçao International Airport
Willemstad
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
La Romana International Airport
La Romana
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Gregorio Luperón International Airport
Puerto Plata
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
El Catey International Airport
Samana
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Cibao International Airport
Santiago
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Las Américas International Airport
Santo Domingo
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Punta Cana International airport
Punta Cana
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellations up to 15 days before the service — free-of-charge, less than 15 days before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellations up to 15 days before the service — free-of-charge, less than 15 days before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Göteborg Landvetter International Airport
Gotheburg / Göteborg
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) are subject to a 60% surcharge.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) are subject to a 60% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Kiruna Airport
Kiruna
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Seymour Airport
Baltra
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Jose Joaquin de Olmedo International Airport
Guayaquil
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Mariscal Sucre International Airport
Quito
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
San Cristobal Airport
San Cristobal. Galapagos Islands
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Maurice Bishop International Airport
St. George's
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Pointe-à-Pitre Le Raizet Airport
Pointe-à-Pitre
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:30 to 07:00) is subject to a 35% surcharge.
  9. Sundays, and public & bank holidays are subject to a 45% surcharge.
  10. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Sundays, and public & bank holidays are subject to a 45% surcharge.
  9. Nighttime (21:30 to 07:00) is subject to a 35% surcharge.
  10. Bookings on weekends or on public/bank holidays may be subject to additional fees.
La Aurora International Airport
Guatemala City
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Cheddi Jagan International Airport
Georgetown
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Toussaint Louverture International Airport
Port-au-Prince
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Roatan Juan Manuel Galvez International Airport
Coxen Hole, Roatan Island
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Mandatory immigration tax is included in the price
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Mandatory immigration tax is included in the price
Ramón Villeda Morales International Airport (La Mesa) International Airport
San Pedro Sula
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Mandatory immigration tax is included in the price
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Mandatory immigration tax is included in the price
Toncontín International Airport (Teniente Coronel Hernán Acosta Mejía Airport)
Tegucigalpa
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Mandatory immigration tax is included in the price
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Mandatory immigration tax is included in the price
Norman Manley International Airport
Kingston
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Sangster International Airport
Montego Bay
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Cancun International Airport
Cancun
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Cozumel International Airport
Cozumel
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Querétaro Intercontinental Airport
El Marqués, Querétaro / Colón
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Licenciado Gustavo Diaz Ordaz International Airport
Puerto Vallarta
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Los Cabos International Airport
San Jose del Cabo
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Miguel Hidalgo y Costilla Guadalajara International Airport
Guadalajara
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Playa de Oro International Airport
Manzanillo
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Aeropuerto General Mariano Escobedo
Monterrey
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Aeropuerto International Benito Juarez
Mexico City
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
EuroAirport - Basel Mulhouse Freiburg
Basel
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Augusto Cesar Sandino International Airport
Managua
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Mariehamn Airport
Mariehamn / Åland Island
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 40% surcharge.
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 40% surcharge.
Salzburg International Airport
Salzburg
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Tocumen International Airport
Panama City
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Albrook Marcos A. Gelabert International Airport
Panama City
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last minute requests (48-24 hours) - 25%; (<24 hours) - 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Arequipa - Rodríguez Ballón International Airport
Arequipa
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 30% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 30% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Coronel FAP Francisco Secada Vignetta International Airport
Iquitos
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 30% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 30% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Kastrup International Airport
Copenhagen
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Service is available for travelers with carry-on luggage only and who have completed online check-in.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Le Bourget Airport
Paris
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Lesquin Airport
Lille
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Figari – Sud Corse Airport
Figari
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Ferenc Liszt International Airport
Budapest
Vilnius International Airport
Vilnius
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Findel International Airport
Luxembourg
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (72-48 hours) - 50%; (<48 hours) - 100%. Cancellation after confirmation – 150,00 (p/service)
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (72-48 hours) - 50%; (<48 hours) - 100%. Cancellation after confirmation – 150,00 (p/service)
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation: (96-72 hours) - 25%; (72-48 hours) - 50%; (<48 hours) - 100%. Cancellation after confirmation – 150,00 (p/service)
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Luqa International Airport
La Valletta
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation will incur a 100 EUR fee.
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation will incur a 100 EUR fee.
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellations after confirmation will incur a 50 EUR fee.
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellations after confirmation will incur a 100 EUR fee.
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Chisinau International Airport
Chișinău (Kishinev)
- departure - Meet & Assist, VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Porter services are included only up to the VIP lounge.
  3. Last-minute requests fees apply for services less 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Porter services are included only up to the VIP lounge.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Porter services are included only up to the VIP lounge.
  3. Last-minute requests fees apply for services less than 24 hours before service — 25%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Schiphol International Airport
Amsterdam
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 3 hours included. Extra fees apply for any additional hours or part thereof.
  2. Extra hour - 350 Euro
  3. Last-minute requests fees: 72–48 hours before service —50%, 48–24 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. Cancellation fees after confirmation:72–48 hours before service — 50%, less than 48 hours before service — 100%
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 3 hours included. Extra fees apply for any additional hours or part thereof.
  2. Extra hour - 350 Euro
  3. Last-minute requests fees: 72–48 hours before service —50%, 48–24 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. Cancellation fees after confirmation:72–48 hours before service — 50%, less than 48 hours before service — 100%
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 3 hours included. Extra fees apply for any additional hours or part thereof.
  2. Extra hour - 350 Euro
  3. Last-minute requests fees: 72–48 hours before service —50%, 48–24 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. Cancellation fees after confirmation:72–48 hours before service — 50%, less than 48 hours before service — 100%
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Oslo Gardermoen International Airport
Oslo
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Poznan - Ławica Henryk Wieniawski Airport
Poznan
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Rzeszow - Jasionka Airport
Rzeszow
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Bucharest Henri Coandă International Airport
Bucharest
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 120 hours before service — 100%
  3. Cancellation fees after confirmation, less than 120 hours before service — 100%
  4. Amendments less than 2 business days before the service (local time) +25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Porter service by request only or not offered.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 120 hours before service — 100%
  3. Cancellation fees after confirmation, less than 120 hours before service — 100%
  4. Amendments less than 2 business days before the service (local time) +25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Porter service by request only or not offered.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 120 hours before service — 100%
  3. Cancellation fees after confirmation, less than 120 hours before service — 100%
  4. Amendments less than 2 business days before the service (local time) +25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Porter service by request only or not offered.
Dnipropetrov’sk International Airport
Dnipro
Kharkiv International Airport
Kharkiv
Lviv Danylo Halytskyi International Airport
Lwow / L’viv
Odessa International Airport
Odessa
Zaporizhzhya Airport
Zaporozhe
Boryspil International Airport
Kyiv
Kyiv International Airport
Kyiv
Graz Thalerhof Airport
Graz
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Weekends are subject to a 125 EUR surcharge.
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or public/bank holidays are available by request only (may be subject to additional fees)
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or public/bank holidays are available by request only (may be subject to additional fees)
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or public/bank holidays are available by request only (may be subject to additional fees)
Innsbruck Kranebitten Airport
Innsbruck
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Al Massira Airport
Agadir
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Mohammed V International Airport
Casablanca
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Dakhla Airport
Dakhla
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Fes–Saïss Airport
Fes
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Nador International Airport
Nador
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Oujda Angads Airport
Oujda
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Ourzazate Airport
Ourzazate
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Rabat - Sale International Airport
Rabat
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Tangier Ibn Battouta Airport
Tanger
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Marrakech – Menara International Airport
Marrakesh
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Abha Regional Airport
Abha
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Prince Nayef bin Abdulaziz Regional Airport
Buraidah
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
King Fahd International Airport
Dammam
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Ha'il Reginal Airport
Ha'il
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
King Abdulaziz International Airport
Jeddah
- departure - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
  9. Service available for passengers with hand luggage only and online check-in completed.
- transit - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
  9. Service available for passengers with hand luggage only and online check-in completed.
- arrival - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
  9. Service available for passengers with hand luggage only and online check-in completed.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
King Abdullah bin Abdulaziz Regional Airport
Jizan (Gizan)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Prince Mohammed bin Abdulaziz International Airport
Madinah (Medina)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Najran Domestic Airport
Najran
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Prince Sultan bin Abdulaziz reginal Airport
Tabuk
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Ta'if Regional Airport
Ta'if
- departure - VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Prince Abdul Mohsin bin Abdulaziz International Airport
Yanbu
- departure - VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Riyadh King Khalid International Airport
Riyadh
- departure - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Herat International Airport
Herat
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.
Hamid Karzai International Airport
Kabul
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.
Aeropuerto Internacional Luis Muñoz Marín
San Juan
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Paramaribo-Zanderij Johan Adolf Pengel International Airport
Paramaribo
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Providenciales International Airport
Providenciales
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Carrasco/General Cesáreo L. Berisso International Airport
Montevideo
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Capitan de Corbeta Carlos A. Curbelo International Airport
Punta del Este – Piriapolis
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Simón Bolívar International Airport
Caracas
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Beef Island/Tortola Terrance B. Lettsome International Airport
Tortola
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Aeroporto de Benguela - 17 de Setembro (Gen. V. Deslandes)
Benguela
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Aeroporto de Cabinda
Cabinda
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Kandahar International Airport
Kandahar
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.
Mawlana Jalal ad-Din Muhammad Balkhi International Airport
Mazar-e Sharif
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.
Quatro de Fevereiro Internationa Airport - Aeroporto 4 de Fevereiro (Belas)
Luanda
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Sa da Bandeira - Lubango Mukanka Airport
Lubango
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Aeropuerto Internacional Ezeiza (Ministro Pistarini International Airport)
Buenos Aires
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Airport lounge mandatory for international departures.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Airport lounge mandatory for international departures.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Airport lounge mandatory for international departures.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Minneapolis - St. Paul International Airport
Minneapolis
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated flights
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated flights
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated - departure and arrival must be operated by DL
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Post customs meeting
Aeroparque Jorge Newbery
Buenos Aires
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Ingeniero Aeronautico Ambrosio L. V. Taravella International Airport
Cordoba
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Comandante Armando Tola International Airport
El Calafate Santa Cruz
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Pago Pago International Airport
Pago Pago
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Maota (Salelologa) Airport
Salelologa / Savai’I Island
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Faleolo International Airport
Apia / Upolu Island
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Asau Airport
Asau / Savai’I Island
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Fa’a’a International Airport (Tahiti)
Papeete
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Cataratas del Iguazu International Airport
Iguazu
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Governor Francisco Gabrielli International Airport
Mendoza
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
San Carlos de Barlioche Airport (Teniente Luis Candelaria Airport)
San Carlos
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Martin Miguel de Güemes International Airport
Salta
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Aeropuerto Internacional de Rosario - Islas Malvinas
Rosario
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Malvinas Argentinas Ushuaia International Airport
Ushuaia
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Zvartnots Airport
Yerevan
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  8. Non-refundable service. VIP lounge check-in not available for Brussels Airlines and Qatar Airways.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  8. Non-refundable service. VIP lounge check-in not available for Brussels Airlines and Qatar Airways.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  8. Non-refundable service. VIP lounge check-in not available for Brussels Airlines and Qatar Airways.
Heydar Aliyev International Airport
Baku
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Leonard M.Thompson International Airport
Marsh Harbour
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Bahrain International Airport
Manama
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Victoria Falls International Airport
Victoria Falls
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Harare International Airport
Herare
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Simon Mwansa Kapwepwe International Airport
Ndola
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Kenneth Kaunda International Airport
Lusaka
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Hassan I Airport
El Aaiun
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Abeid Amani Karume International Airport
Zanzibar Town
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Mtwara Airport
Mtwara
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Kilimanjaro International Airport
Moshi / Kilimanjaro
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Arusha Airport
Arusha
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Julius Nyerere International Airport
Dar-es-Salaam
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Mbeya Airport
Mbeya
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
King Mswati III International Airport
Eswatini / Lubombo
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Port Sudan New International Airport
Port Sudan
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Nyala Airport
Nyala
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
El Fasher Airport
El Fasher
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Khartoum International Airport
Khartoum
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Hazrat Shahjalal International Airport
Dhaka
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  3. Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 07:00) - 25%.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Service includes up to 2 hours; any additional time or part thereof is 140 EUR per service
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  3. Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 07:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Service includes up to 2 hours; any additional time or part thereof is 140 EUR per service
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  3. Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  4. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 07:00) - 25%
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Service includes up to 2 hours; any additional time or part thereof is 140 EUR per service
Cadjehoun Internationa Airport
Cotonou
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Sir Seretse Khama International Airport
Gaborone
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 50%, 72–48 hours before service — 75%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 50%, 72–48 hours before service — 75%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 50%, 72–48 hours before service — 75%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Juba International Airport
Juba
Port Elizabeth Airport
Port Elizabeth
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
King Shaka International Airport
Durban
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
East London Airport
East London
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Bandar Seri Begwan International Airport (Lapangan Terbang Antarabangsa Brunei)
Brunei
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
George Airport
George
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
O.R. Tambo International Airport
Johannesburg
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Cape Town International Airport
Cape Town
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Aden Adde International Airport
Mogadishu
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours - 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Freetown (Lungi) International Airport
Lungi
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Blaise Diagne International Airport
Diass
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 07:00) is subject to a 45% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 07:00) is subject to a 45% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
São Tomé International Airport
São Tomé
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Kigali – Kanombe International Airport
Kigali
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Port Harcourt International Airport
Port Harcourt
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Nnamdi Azikiwe International Airport
Abuja
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Murtala Muhammed International Airport
Lagos
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Mallam Aminu Kano International Airport
Kano
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Akanu Ibiam International Airport
Enugu
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Diori Hamani International Airport
Niamey
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Hosea Kutako International Airport
Windhoek
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Vilankulos Vilankulo Airport
Vilankulos
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Lourenco Marques International Airport
Maputo
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Sir Seewoosagur Ramgoolam International Airport
Mauritius
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellations after confirmation will incur a 100 EUR fee. Cancellations less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellations after confirmation will incur a 100 EUR fee. Cancellations less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Nouakchott International Airport
Nouakchott
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Bamako-Senou International Airport
Bamako
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Lilongwe International Airport
Lilongwe
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Chileka International Airport
Blantyre
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Ivato International Airport
Antananarivo
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Tripoli International Airport
Tripoli
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Roberts International Airport (Robertsfield)
Monrovia
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Moshoeshoe I International Airport
Maseru
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Kisumu International Airport
Kisumu
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Moi International Airport
Mombasa
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Jomo Kenyatta International Airport
Nairobi
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Wilson Airport
Nairobi
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Osvaldo Vieira Internacional Airport
Bissau
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Conakry - Gbessia International Airport
Conakry
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Kotoka International Airport
Accra
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Banjul International Airport
Banjul
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Bole International Airport
Addis Ababa
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Asmara International Airport
Asmara
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Malabo Airport
Malabo / Punta Europa
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Ambouli International Airport
Djibouti City
- departure - Meet & Assist airside
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist airside
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist airside
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Port Bouet Airport - Félix-Houphouët-Boigny International Airport
Abidjan
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Goma International Airport
Goma
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
N'Djili International Airport
Kinshasa
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Bangoka International Airport
Kisangani
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Luano International Airport
Lubumbashi
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Maya-Maya International Airport
Brazzaville
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Aeropuerto Internacional Principe Said Ibrahim
Moroni
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72-48 hours before service — 25%, 48-24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72-48 hours before service — 25%, 48-24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72-48 hours before service — 25%, 48-24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
N’Djamena International Airport
N’Djamena
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Aeroport de Bangui-M’poko
Bangui
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Aéroport international de Douala
Douala
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Garoua International Airport
Garoua
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Nsimalen International Airport
Yaounde
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Entebbe International Airport
Entebbe
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Ercan International Airport
Ercan – Tymvou
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Kulob International Airport
Kulob (Kulyab)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Dushanbe International Airport
Dushanbe
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Taipei Taoyuan International Airport
Taipei
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. This service is non-refundable.
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. This service is non-refundable.
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. This service is non-refundable.
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Taipei Sung Shan Regional Airport
Taipei
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96-48 hours before service — 25%, 48-24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96-48 hours before service — 25%, 48-24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96-48 hours before service — 25%, 48-24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Kaohsiung International airport
Kaohsiung
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Ninoy Aquino International Airport
Manila
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Mactan - Cebu International Airport
Cebu
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Tribhuvan International Airport
Kathmandu
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Nay Pyi Taw International Airport
Naypyidaw
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Yangon International Airport
Yangon
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00) is subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00) is subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00) is subject to a 25% surcharge.
Ibrahim Nasir Velana International Airport
Male
- departure - CIP Service
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. CIP departure services cannot be booked for the following airlines due to airline policy restrictions: Austrian Airlines (OS), Edelweiss (LX/WK), Air France (AF), Lufthansa (LH), and Eurowings Discover (4Y).
- arrival - CIP Service
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. CIP departure services cannot be booked for the following airlines due to airline policy restrictions: Austrian Airlines (OS), Edelweiss (LX/WK), Air France (AF), Lufthansa (LH), and Eurowings Discover (4Y).
- transit - CIP Service
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. CIP departure services cannot be booked for the following airlines due to airline policy restrictions: Austrian Airlines (OS), Edelweiss (LX/WK), Air France (AF), Lufthansa (LH), and Eurowings Discover (4Y).
Imam Khomeini International Airport
Tehran
Mehrabad International Airport
Tehran
Isfahan International Airport
Isfahan
Kish International Airport
Kish
Mashhad Hashemi Nehad International Airport
Mashhad
Rasht Sardar e Jangal International Airport
Rasht
Tabriz International Airport
Kish
Allama Iqbal International Airport
Lahore
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. This service is non-refundable.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. This service is non-refundable.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Bacha Khan International Airport
Peshawar
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Jinnah International Airport
Karachi
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Benazir Bhutto International Airport
Islamabad
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Chinggis Khaan International Airport
Ulaanbaatar
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 07:00), Weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 07:00), Weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 07:00), Weekends, and public & bank holidays are subject to a 25% surcharge.
Penang International Airport
Penang, George Town
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Lapangan Terbang Antarabangsa Kota Kinabalu Airport
Kota Kinabalu
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Kuching International Airport
Kuching
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Senai International Airport
Johor Bahru
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Langkawi International Airport
Langkawi
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Kuala Lumpur International Airport
Kuala Lumpur
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Sardar Vallabhbhai Patel International Airport
Ahmadabad
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Last-minute requests fees apply for services less than 60 hours before service — 100%
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Last-minute requests fees apply for services less than 60 hours before service — 100%
  10. India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Bengaluru - Kempegowda International Airport
Bangalore
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Cochin International Airport
Cochin
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Rajiv Gandhi International Airport
Hyderabad
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Trivandrum International Airport
Kerala
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Kozhikode International Airport
Malabar / Kozhikode
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
General Edward Lawrence Logan International Airport
Boston
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Post customs meeting
Charlotte Douglas International Airport
Charlotte
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Post customs meeting
O’Hare International Airport
Chicago
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Post customs meeting
Dallas/Fort Worth International Airport
Dallas
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Detroit Metropolitan Wayne County Airport
Detroit
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
LaGuardia Airport
New York
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated flights
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated flights
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated - departure and arrival must be operated by DL
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Post customs meeting
Rapid City Regional Airport
Rapid City, SD
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Palm Beach International Airport
West Palm Beach
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Philadelphia International Airport
Philadelphia
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Post customs meeting
Phoenix Sky Harbor International Airport
Phoenix
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Post customs meeting
Salt Lake City International Airport
Salt Lake City
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated flights
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated flights
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated - departure and arrival must be operated by DL
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Post customs meeting
Seattle-Tacoma International Airport
Seattle
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated flights
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated flights
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated - departure and arrival must be operated by DL
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Post customs meeting
San Francisco International Airport
San Francisco
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), and public & bank holidays are subject to a 25% surcharge.
John F. Kennedy International Airport
New York
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated flights
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated flights
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated - departure and arrival must be operated by DL
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Post customs meeting
Newark Liberty International Airport
New York
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Honolulu International Airport
Honolulu
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Weekends, and public & bank holidays are subject to a 25% surcharge.
  10. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Weekends, and public & bank holidays are subject to a 25% surcharge.
  10. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  11. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Weekends, and public & bank holidays are subject to a 25% surcharge.
  10. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Weekends, and public & bank holidays are subject to a 25% surcharge.
  10. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  11. Post customs meeting
Lihue Airport
Lihue Kauai
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Weekends, and public & bank holidays are subject to a 25% surcharge.
  10. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  11. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Weekends, and public & bank holidays are subject to a 25% surcharge.
  10. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  11. Post customs meeting
Kahuli Airport
Maui
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  10. Weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
  10. Weekends, and public & bank holidays are subject to a 25% surcharge.
  11. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
  10. Weekends, and public & bank holidays are subject to a 25% surcharge.
  11. Post customs meeting
Los Angeles International Airport
Los Angeles
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated flights
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated flights
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated - departure and arrival must be operated by DL
- departure - Full VIP – VIP Suite
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  3. Amendments made less than 72 hours before the service will incur a 50% charge.
  4. Cancellations made less than 72 hours before the service are non-refundable.
  5. Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP – VIP Salon
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  3. Amendments made less than 72 hours before the service will incur a 50% charge.
  4. Cancellations made less than 72 hours before the service are non-refundable.
  5. Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Passengers under 21 years old are not allowed
- arrival - Full VIP – VIP Suite
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  3. Amendments made less than 72 hours before the service will incur a 50% charge.
  4. Cancellations made less than 72 hours before the service are non-refundable.
  5. Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP – VIP Salon
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  3. Amendments made less than 72 hours before the service will incur a 50% charge.
  4. Cancellations made less than 72 hours before the service are non-refundable.
  5. Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Passengers under 21 years old are not allowed
- transit - Full VIP – VIP Suite
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  3. Amendments made less than 72 hours before the service will incur a 50% charge.
  4. Cancellations made less than 72 hours before the service are non-refundable.
  5. Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP – VIP Salon
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  3. Amendments made less than 72 hours before the service will incur a 50% charge.
  4. Cancellations made less than 72 hours before the service are non-refundable.
  5. Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Passengers under 21 years old are not allowed
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Post customs meeting
Hartsfield–Jackson Atlanta International Airport
Atlanta
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Important: International arrival service is not available.
  10. Only for Delta Airlines (DL) operated flights; International arrival service is not available
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated flights
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for Delta Airlines (DL) operated flights; International arrival service is not available
- departure - Full VIP – VIP Suite
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. No-Show Surcharge - 100%
  3. Infants (0–2 years old) – free-of-charge
  4. Bookings should be made at least 3 business days prior to the service
  5. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  6. Children are charged at full price.
  7. Last-minute requests fees apply for services less than 120 hours before service — 25%
  8. Cancellations after confirmation are not permitted.
  9. All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  10. Amendments made less than 72 hours before the service will incur a 50% charge.
  11. Cancellations made less than 72 hours before the service are non-refundable.
  12. Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  13. Service includes up to 2 hours; any additional time or part thereof is subject to extra fees
- departure - Full VIP – VIP Salon
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  3. Amendments made less than 72 hours before the service will incur a 50% charge.
  4. Cancellations made less than 72 hours before the service are non-refundable.
  5. Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Service includes up to 2 hours; any additional time or part thereof is subject to extra fees
  11. Passengers under 21 years old are not allowed
- arrival - Full VIP – VIP Suite
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. No-Show Surcharge - 100%
  3. Infants (0–2 years old) – free-of-charge
  4. Bookings should be made at least 3 business days prior to the service
  5. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  6. All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  7. Amendments made less than 72 hours before the service will incur a 50% charge.
  8. Cancellations made less than 72 hours before the service are non-refundable.
  9. Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
- arrival - Full VIP – VIP Salon
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. No-Show Surcharge - 100%
  3. Infants (0–2 years old) – free-of-charge
  4. Bookings should be made at least 3 business days prior to the service
  5. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  6. All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  7. Amendments made less than 72 hours before the service will incur a 50% charge.
  8. Cancellations made less than 72 hours before the service are non-refundable.
  9. Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  10. Passengers under 21 years old are not allowed
- transit - Full VIP – VIP Suite
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  3. Amendments made less than 72 hours before the service will incur a 50% charge.
  4. Cancellations made less than 72 hours before the service are non-refundable.
  5. Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP – VIP Salon
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  3. Amendments made less than 72 hours before the service will incur a 50% charge.
  4. Cancellations made less than 72 hours before the service are non-refundable.
  5. Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Passengers under 21 years old are not allowed
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Only for American Airlines (AA) operated flights. First and Business Class passengers only.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Domestic Flights only. Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. First and Business Class passengers only.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. Post customs meeting
Manas International Airport
Bishkek / Frunze
- departure - VIP Lounge (International flights)
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - VIP Lounge (Domestic flights)
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - VIP Lounge (International flights)
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - VIP Lounge (Domestic flights)
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - VIP Lounge (International flights)
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - VIP Lounge (Domestic flights)
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Kuwait International Airport
Kuwait
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Payment for porter services is accepted on site in cash only.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. The VIP terminal service is only available at terminal 04 which is being operated by Kuwait Airways only and service is exclusively for Kuwait airways flights
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Payment for porter services is accepted on site in cash only.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. The VIP terminal service is only available at terminal 04 which is being operated by Kuwait Airways only and service is exclusively for Kuwait airways flights
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Payment for porter services is accepted on site in cash only.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. The VIP terminal service is only available at terminal 04 which is being operated by Kuwait Airways only and service is exclusively for Kuwait airways flights
Luang Prabang International Airport
Luang Prabang
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Wattay International Airport
Vientiane
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Queen Alia International Airport
Amman
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Erbil International Airport
Erbil
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Larnaca International Airport
Larnaca
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Paphos International Airport
Paphos
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Pristina International Airport
Pristina
Phnom Penh Techo International Airport
Phnom Penh
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. This service is non-refundable.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. This service is non-refundable.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. This service is non-refundable.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Siem Reap International Airport
Siem Reap
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Sihanouk International Airport
Sihanoukville
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Rafic Hariri International airport
Beirut
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. No-Show Surcharge - 100%
  4. Infants (0–2 years old) – free-of-charge
  5. Bookings should be made at least 3 business days prior to the service
  6. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  7. This service is non-refundable. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. No-Show Surcharge - 100%
  4. Infants (0–2 years old) – free-of-charge
  5. Bookings should be made at least 3 business days prior to the service
  6. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  7. This service is non-refundable. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. No-Show Surcharge - 100%
  4. Infants (0–2 years old) – free-of-charge
  5. Bookings should be made at least 3 business days prior to the service
  6. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  7. This service is non-refundable. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
Muscat International airport
Muscat
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Salalah International Airport
Salalah
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Goa International Airport (Dabolim Airport)
Goa
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Cairo International Airport (Maṭār al-Qāhirah al-Duwaliyy)
Cairo
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Terminal 3 now has a new fast track lane available, with an extra charge.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. 35% discount for holders of an Egyptian passport.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Terminal 3 now has a new fast track lane available, with an extra charge.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. 35% discount for holders of an Egyptian passport.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Terminal 3 now has a new fast track lane available, with an extra charge.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. 35% discount for holders of an Egyptian passport.
Sharm El Sheikh International Airport (Maṭār Sharm al-Shaykh al-Duwaliyy)
Sharm El Sheikh
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Borg El Arab International Airport
Borg El Arab
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP via First Class Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP via First Class Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP via Private VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP via Private VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Aswan International Airport
Aswan
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Hurghada International Airport
Hurghada
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Luxor International Airport
Luxor
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Marsa Alam International Airport
Marsa Alam
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Shota Rustaveli Tbilisi International Airport
Tbilisi
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Turkish Airlines: 50% additional charge on departures.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Turkish Airlines: 50% additional charge on departures.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Turkish Airlines: 50% additional charge on departures.
Alexander Kartveli Batumi International Airport
Batumi
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Turkish Airlines: 50% additional charge on departures.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Turkish Airlines: 50% additional charge on departures.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Turkish Airlines: 50% additional charge on departures.
Netaji Subhas Chandra Bose International Airport
Calcutta / Kolkata
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Chennai International Airport
Madras / Chennai
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Indira Gandhi International Airport
New Delhi
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Mangalore International Airport
Mangaluru / Mangalore
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Pune Airport
Pune
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Silvio Pettirossi International Airport
Asuncion
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Bauerfield International Airport
Port Vila
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Izmir Adnan Menderes International Airport
Izmir
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track (CIP Lounge)
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track (CIP Lounge)
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track (CIP Lounge)
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Trabzon - Air Base International Airport
Trabzon
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Sabiha Gökçen International Airport
Istanbul
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Bujumbura International Airport
Bujumbura
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Sheremetyevo International Airport
Moscow
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Zhukovsky International Airport
Moscow
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Pulkovo International Airport
St. Petersburg
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Sovietsky Airport
Sovietsky
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
South-Sakhalin Airport
Yuzhno-Sakhalinsk Sakhalin
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Sultan Aji Muhammad Sulaiman Airport
Balikpapan
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Sultan Iskandar Muda International Airport
Bandar Acheh
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Syamsudin Noor Airport
Banjarmasin
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Husein Sastranegara International Airport
Bandung
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Hang Nadim International Airfport
Batam
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Frans Kaisiepo Airport
Biak
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Wrocław–Copernicus Airport
Wroclaw
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Warsaw Chopin International Airport
Warsaw
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Łódź Władysław Reymont Airport
Lodz
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
Gdańsk Lech Wałęsa Airport
Gdansk
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
John Paul II International Airport Kraków–Balice
Krakow
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Nelson Mandela International Airport
Praia
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Amilcar Cabral International Airport
Sal
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Cesaria Evora Airport
Praia
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Ben-Gurion International Airport
Tel Aviv
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Departure service covers escort to the gate only
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Departure service covers escort to the gate only
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Departure service covers escort to the gate only
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Departure service covers escort to the gate only
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Pre-Flight VIP services
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Departure service covers escort to the gate only
- departure - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - VIP Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - VIP Terminal with Private Suite
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - VIP Terminal with Private Suite
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - VIP Terminal with Private Suite
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Ovda Airport
Eliat (Elat)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Zhuhai Jinwan Airport
Zhuhai
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Zhengzhou Xinzheng International Airport
Zhengzhou
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Laishan Airport
Yantai
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Gaoqi International Airport
Xiamen
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Xianyang International Airport
Xi'an
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Tianhe International Airport
Wuhan
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Diwopu International Airport
Urumqi
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Longwan International Airport
Wenzhou
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Tianjin Binhai International Airport
Tianjin
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Taoxian International Airport
Shenyang
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Bao’an International Airport
Shenzhen
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - VVIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Sultan Thaha Airport
Jambi
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Sentani Airport
Jayapura
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
El Tari Airport
Kupang
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Sultan Hasanuddin International Airport
Makassar (Ujung Padang)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Sam Ratulangi Airport
Manado
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Phoenix International Airport
Sanya
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Shanhaiguan Airport
Qinhuangdao
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 1 business day before the service (local time) will incur a 100% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 1 business day before the service (local time) will incur a 100% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 1 business day before the service (local time) will incur a 100% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Wuxu International Airport
Nanning
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Changbei International Airport
Nanchang
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Sanyi Airport
Lijiang
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Wujiaba International Airport
Kunming
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Yaoqiang International airport
Jinan
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Baita International Airport
Hohhot
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Taiping International Airport
Harbin
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Liangjiang International Airport
Guilin
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Zhoushuizi International Airport
Dalian
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–24 hours before service — 25%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–24 hours before service — 25%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–24 hours before service — 25%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Longjia International Airport
Changchun
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments (96-72 hours) - 25%; (72-48 hours) - 50%; (<48 hours) - 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments (96-72 hours) - 25%; (72-48 hours) - 50%; (<48 hours) - 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments (96-72 hours) - 25%; (72-48 hours) - 50%; (<48 hours) - 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Qingdao Liuting International Airport
Qingdao
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Nanjing Lukou International Airport
Nanjing
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Xiaoshan International Airport
Hangzhou
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Jiangbei International Airport
Chongqing
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–24 hours before service — 25%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–24 hours before service — 25%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–24 hours before service — 25%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Beijing – Daxing International Airport
Beijing
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Changle International Airport
Fuzhou
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - VVIP services
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Domestic flights only. International flights upon request. Fast Track upon request.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
Macau International Airport
Macau
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Beijing - Capital International Airport
Beijing
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
Baiyun International Airport
Guangzhou
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Full VIP (domestic flights only)
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
Hongqiao International Airport
Shanghai
- departure - VVIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Bookings submitted less than 7 business days (local time) prior to the service will not be accepted.
  3. No-Show Surcharge - 100%
  4. Infants (0–2 years old) – free-of-charge
  5. Bookings should be made at least 7 business days prior to the service. No cancellations or changes are permitted after booking confirmation.
  6. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Bookings submitted less than 7 business days (local time) prior to the service will not be accepted.
  3. No-Show Surcharge - 100%
  4. Infants (0–2 years old) – free-of-charge
  5. Bookings should be made at least 7 business days prior to the service. No cancellations or changes are permitted after booking confirmation.
  6. Bookings on weekends or on public/bank holidays may be subject to additional fees
Changsha Huanghua International Airport
Changsha
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
Shuangliu International Airport
Chengdu
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service.
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
Aeroport de Maun
Maun
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 50%, 72–48 hours before service — 75%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 50%, 72–48 hours before service — 75%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 50%, 72–48 hours before service — 75%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Ouagadougou Airport
Ouagadougou
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Orly International Airport
Paris
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. All formalities completed in the VIP lounge for up to 6 passengers.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. All formalities completed in the VIP lounge for up to 6 passengers.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. All formalities completed in the VIP lounge for up to 6 passengers.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Forli Luigi Ridolfi International Airport
Forli
Lombok International Airport
Mataran (Lombok)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Kualanamu International Airport
Medan - Kuala Namu
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Minangkabau International Airport
Padang
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
San Antonio International Airport
San Antonio
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Sultan Mahmud Badaruddin II Airport
Palembang
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Depati Amir Airport (Pangkal Pinang Airport)
Pangkal Pinang
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Sultan Syarif Kasim II International Airport
Pekanbaru
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Supadio International Airport
Pontianak
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Achmad Yani International Airport
Semarang
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Dominique Edward Osok Airport
Sorong
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Juanda International Airport
Surabaya
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Babullah Airport
Ternate
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Adisucipto International Airport
Yogyakarta (Jogjakarta)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Halim Perdanakusuma Airport
Jakarta (Halim Jakarta)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Soekarno-Hatta International Airport
Jakarta
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) and children: no discounts
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) and public & bank holidays are subject to a 35% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) and children: no discounts
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) and public & bank holidays are subject to a 35% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) and children: no discounts
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) and public & bank holidays are subject to a 35% surcharge.
Lanzarote - Arrecife Airport
Lanzarote
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Aeroporto Internacional Guarulhos (Governador Andre Franco Montoro)
Sao Paulo
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Chengdu Tianfu International Airport
Chengdu
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Fast Track service is unavailable from 22:00 to 08:00
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees
Felipe Anheles International Airport
Mexico City
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Guanacaste Airport/Daniel Oduber Quiros Airport
Liberia
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Limón International Airport
Limon
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Tobías Bolaños International Airport
San Jose
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Hamburg Airport Helmut Schmidt
Hamburg
- departure - Meet & Assist, Private VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 72 hours before service — 30%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Cancellations after confirmation will incur a 100 EUR fee.
  5. Amendments made less than 2 business days before the service (local time) will incur a 30% fee. Each amendment after confirmation will incur a 100 EUR fee.
  6. Booking changes (date, time, or flight) will incur a 100 EUR fee. Cancellations 7 days before the service will incur a 100 EUR fee.
  7. Lounge access for Schengen VIP arrivals only; non-Schengen arrivals not permitted.
  8. No-Show Surcharge - 100%
  9. Infants (0–2 years old) – free-of-charge
  10. Bookings should be made at least 3 business days prior to the service
  11. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  5. Booking changes (date, time, or flight) will incur a 50 EUR fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Private VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 72 hours before service — 30%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  5. Booking changes (date, time, or flight) will incur a 50 EUR fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  10. Lounge access for Schengen VIP arrivals only; non-Schengen arrivals not permitted.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  5. Booking changes (date, time, or flight) will incur a 50 EUR fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Private VIP Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 72 hours before service — 30%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  5. Lounge access for Schengen VIP arrivals only; non-Schengen arrivals not permitted.
  6. Booking changes (date, time, or flight) will incur a 50 EUR fee.
  7. No-Show Surcharge - 100%
  8. Infants (0–2 years old) – free-of-charge
  9. Bookings should be made at least 3 business days prior to the service
  10. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  5. Booking changes (date, time, or flight) will incur a 50 EUR fee.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Erfurt-Weimar Airport
Erfurt
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Alexander the Great International Airport
Skopje
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
St. Paul The Apostle Airport
Ohrid
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Aeropuerto Internacional Jorge Chavez
Lima
- departure - Meet & Assist, VIP lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 30% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, VIP lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 25% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, VIP lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 48 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments less than 3 business days before the service (local time) + 25%
  5. The porter will assist with hand luggage only.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Weekends, and public & bank holidays are subject to a 25% surcharge.
  10. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Denver International Airport
Denver
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Southampton Airport
Southampton (England)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Public & bank holidays are subject to a 25% surcharge.
Newcastle International Airport
Newcastle
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 25% surcharge.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 25% surcharge.
Gladstone Airport
Gladstone
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Gold Coast Coolangatta – Queensland Airport
Gold Coast
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Hamilton Island Great Barrier Reef Airport
Hamilton Island
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Newcastle Williamtown AIrport
Newcastle
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Perth Airport
Perth
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Whitsunday Coast Proserpine Airport
Proserpine
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Vantaa International Airport
Helsinki
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  5. Amendments fees: 96–72 hours before service — 150 EUR, 72–48 hours before service — 220 EUR, 48–24 hours before service — 280 EUR, less than 24 hours before service — 350 EUR.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Nighttime (23:00 to 06:00) is subject to a 400 EUR surcharge per service.
  10. VIP Lounge access includes 2 hours; additional hours are charged at 300 EUR each
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 50% surcharge.
- departure - VIP President Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 150 EUR, 72–48 hours before service — 220 EUR, 48–24 hours before service — 280 EUR, less than 24 hours before service — 350 EUR.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 50% surcharge.
  9. Nighttime (23:00 to 06:00) is subject to a 400 EUR surcharge per service.
  10. For passengers carrying hand luggage only
  11. VIP Terminal access includes 2 hours; additional hours are charged at 400 EUR each
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  5. Amendments fees: 96–72 hours before service — 150 EUR, 72–48 hours before service — 220 EUR, 48–24 hours before service — 280 EUR, less than 24 hours before service — 350 EUR.
  6. No-Show Surcharge - 100%
  7. Infants (0–2 years old) – free-of-charge
  8. Bookings should be made at least 3 business days prior to the service
  9. Nighttime (23:00 to 06:00) is subject to a 400 EUR surcharge per service.
  10. VIP Lounge access includes 2 hours; additional hours are charged at 300 EUR each
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Weekends, and public & bank holidays are subject to a 50% surcharge.
- arrival - VIP President Terminal
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 150 EUR, 72–48 hours before service — 220 EUR, 48–24 hours before service — 280 EUR, less than 24 hours before service — 350 EUR.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 50% surcharge.
  9. Nighttime (23:00 to 06:00) is subject to a 400 EUR surcharge per service.
  10. For passengers carrying hand luggage only
  11. VIP Terminal access includes 2 hours; additional hours are charged at 400 EUR each
Saint-Exupéry International Airport
Lyon
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  9. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Adi Sumarmo International Airport
Solo
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Dubai / Jebel Ali Al Maktoum International Airport
Dubai / Jebel Ali
- departure - Marhaba Services
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Marhaba Services
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Marhaba Services
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Sharjah International Airport
Sharjah
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Abu Dhabi International Airport
Abu Dhabi
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Bookings should be made at least 3 business days prior to the service
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
  9. Bookings should be made at least 3 business days prior to the service
Bukhara, Bukhara International Airport
Bukhara
- arrival - CIP Comfort Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Officials Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - CIP Comfort Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Officials Lounge
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Islam Karimov International Airport
Tashkent
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation less than 120 hours will incur a 100% fee. No-Show Surcharge - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation less than 120 hours will incur a 100% fee. No-Show Surcharge - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Samarkand International Airport
Samarkand
- departure - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation less than 120 hours will incur a 100% fee. No-Show Surcharge - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Full VIP
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellations after confirmation less than 120 hours will incur a 100% fee. No-Show Surcharge - 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Martinique Aimé Césaire International Airport
Fort de France
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Dzaoudzi-Pamandzi International Airport
Petite-Tierre (Pamanzi)
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Roland Garros Airport / Gillot Airport
Sainte-Marie
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Sundays, and public & bank holidays are subject to a 45% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Sundays, and public & bank holidays are subject to a 45% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  5. No-Show Surcharge – 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Sundays, and public & bank holidays are subject to a 45% surcharge.
  9. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Erkilet International Kayseri Erkilet Airport
Kayseri
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Al Alamain International Airport
El Dabaa
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Porto Seguro International Airport
Porto Seguro
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Osaka Itami Airport
Osaka
- departure - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Non-refundable service.
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  8. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  9. 30% surcharge (Night time) 21:00-06:00 (per stuff)
  10. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
- arrival - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Non-refundable service.
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  8. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  9. 30% surcharge (Night time) 21:00-06:00 (per stuff)
  10. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
- transit - Meet & Assist
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Non-refundable service.
  3. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  4. No-Show Surcharge - 100%
  5. Infants (0–2 years old) – free-of-charge
  6. Bookings should be made at least 3 business days prior to the service
  7. Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  8. Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  9. 30% surcharge (Night time) 21:00-06:00 (per stuff)
  10. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
Paros National Airport
Paros
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees apply for services less than 24 hours before service — 25%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Nevsehir Cappadocia
Nevsehir
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48 hours before service — 30%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 48 hours before service — 30%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
Beauvais–Tillé Airport
Paris
- departure - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- arrival - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.
- transit - Meet & Assist, Fast Track
  1. Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  2. Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  3. Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  4. Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  5. No-Show Surcharge - 100%
  6. Infants (0–2 years old) – free-of-charge
  7. Bookings should be made at least 3 business days prior to the service
  8. Bookings on weekends or on public/bank holidays may be subject to additional fees.

Terms & Conditions