Question 1

Does Alice Travel do transfer services too?

Accepted Answer

Yes! We provide global ground transportation options, including one-way transfers, chauffeur services, minibus and coach transfers, and luxury limousine services. We also offer disposal transfers. Just send us your pick-up and drop-off locations at info@vip-777.com, and we’ll get back to you with a personalized quote.

Question 2

How can I pay for your services?

Accepted Answer

You can pay for our services using a variety of convenient options. We accept all payment cards, bank transfers, and select digital payment platforms, depending on your location and service type. Once you confirm your booking, we’ll provide secure payment instructions. If you have a preferred payment method, just let us know—we’ll do our best to accommodate!

Question 3

Do you offer corporate or group bookings?

Accepted Answer

Yes, we offer special packages for corporate clients and group bookings. Please contact our sales team at info@vip-777.com for more details.

Question 4

What are the requirements to fly with animals?

Accepted Answer

When traveling with animals, they must be at least 3 months old and placed in an airlineapproved carrier with proper ventilation. Each passenger can bring up to two animals. If you need assistance, please reach out to your airline to add your pet to your passenger record (PNR). To proceed with the service, we will need confirmation that your pet meets these requirements. Additionally, be aware that certain countries may have restrictions on animal travel.

Question 5

What is the difference between Alice Travel and VIP-777?

Accepted Answer

Our website, www.vip-777.com, is operated by E.M.C. Logistics GmbH under the Alice Travel brand. Originally, Alice Travel had its own website. However, to better highlight our expertise in VIP and Meet & Assist services, we launched the VIP-777 website in 2004. The “777” in our name symbolizes excellence and good fortune, reflecting the high standard of service we provide. Despite these changes, our commitment to delivering exceptional service remains the same.

Question 6

What types of services are available in different countries?

Accepted Answer

Services may vary by country and airport, but generally include Meet & Assist, Fast Track through security and immigration, lounge access, and baggage assistance. Specific services offered at each location are detailed on the Booking Form page

Question 7

Are the prices the same for services in all countries?

Accepted Answer

Prices may vary depending on the country and airport. Detailed pricing information for each location can be found on the respective country’s page.

Question 8

How do you handle flight delays in different countries?

Accepted Answer

We monitor flight schedules in real-time. If your flight is delayed, we will adjust our services accordingly to ensure you still receive the assistance you need upon arrival.

Question 9

Do you offer Meet & Assist services in countries with strict entry regulations?

Accepted Answer

Yes, we offer services in many countries with strict entry regulations. However, it is important to ensure that you comply with all local entry requirements. Our team can assist you with necessary information.

Question 10

How many countries do you serve?

Accepted Answer

The geographical coverage of all Alice Travel` services extends throughout the world. Our local teams are located on 5 continents: Asia, Europe, Oceania, Africa, South America, the Caribbean and North America. We can assist in more than 950 commercial airports. The whole list of the airports you can find in our Airport` Page https://vip777.com/countries. We also can handle services in different airports that are not included on our list by request. Regarding the transfer services, the services are available everywhere depending on your request.

Frequently Asked Questions

Here are responses to our most common inquiries.

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